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IS4133 BUSINESS DATA COMMUNICATION AND NETWORKING Project Presentation by group PCCW Leung ho Ming 50918580 Tang Pik Yan 5...
AGENDA <ul><li>Introduction of Company </li></ul><ul><li>Requirement Analysis </li></ul><ul><li>Technology Components </li...
INTRODUCTION TO COMPANY <ul><li>The Peninsula Hong Kong </li></ul><ul><li>First hotel in Hong Kong (1928) </li></ul><ul><l...
MAJOR OPERATION <ul><li>Room services </li></ul><ul><li>Food and beverage </li></ul><ul><li>Banqueting </li></ul><ul><li>L...
CUSTOMERS AND SUPPLIERS <ul><li>Customers </li></ul><ul><ul><li>Residents </li></ul></ul><ul><ul><li>Restaurant customers ...
GOALS AND OBJECTIVES <ul><li>To provide superior services </li></ul><ul><li>To Satisfy customers’ need with diversify serv...
NETWORKING REQUIREMENT ANALYSIS <ul><li>LAN </li></ul><ul><ul><li>All guestrooms </li></ul></ul><ul><ul><ul><li>IPTV </li>...
NETWORKING REQUIREMENT ANALYSIS <ul><li>Intranet </li></ul><ul><ul><li>Enhance staff sense of belonging </li></ul></ul><ul...
NETWORKING REQUIREMENT ANALYSIS <ul><li>Network Security </li></ul><ul><ul><li>Keep all sensitive customer information con...
TECHNOLOGY COMPONENTS - LAN
TECHNOLOGY COMPONENTS - LAN <ul><li>100Mbps LAN </li></ul><ul><li>Services </li></ul><ul><ul><li>Terminals </li></ul></ul>...
TECHNOLOGY COMPONENTS - LAN <ul><li>Backbone </li></ul><ul><ul><li>100BaseT4 with 100Mbps </li></ul></ul><ul><li>Topology ...
TECHNOLOGY COMPONENTS - WAN <ul><li>All connected to headquarter server </li></ul><ul><li>No direct links between differen...
TECHNOLOGY COMPONENTS – WAN-IMPROVEMENT <ul><li>Using Mesh topology </li></ul>
TECHNOLOGY COMPONENTS - EXTRANET <ul><li>Suppliers </li></ul><ul><li>Travel Agencies </li></ul>
TECHNOLOGY COMPONENTS - INTRANET <ul><li>Based on LAN </li></ul><ul><li>Functions </li></ul><ul><ul><li>Announcements </li...
TECHNOLOGY COMPONENTS – WIRELESS AND MOBILE NETWORK <ul><li>Wi-Fi </li></ul><ul><ul><li>Support most devices </li></ul></u...
TECHNOLOGY COMPONENTS – SECURITY, DESIGN AND MANAGEMENT <ul><li>Access control </li></ul><ul><li>Proxy server </li></ul><u...
TECHNOLOGY COMPONENTS – SECURITY, DESIGN AND MANAGEMENT <ul><li>Network Modeling </li></ul>
TECHNOLOGY COMPONENTS – SECURITY, DESIGN AND MANAGEMENT <ul><li>Managed devices </li></ul><ul><ul><li>NIDS </li></ul></ul>...
BENEFITS <ul><li>Suppliers </li></ul><ul><ul><li>Able to keep track of customers(hotel) </li></ul></ul><ul><ul><li>Decreas...
BENEFITS <ul><li>Customers </li></ul><ul><ul><li>Allowed to access Internet services with different methods </li></ul></ul...
LIMITATION <ul><li>High maintenance costs </li></ul><ul><li>Not easy to ensure customers privacies </li></ul><ul><li>Set u...
SUGGESTION <ul><li>Budgeting </li></ul><ul><li>Hire specialist to review system </li></ul><ul><li>Keep track of system </l...
Q&A
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IS4133 BUSINESS DATA COMMUNICATION AND NETWORKING

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IS4133 BUSINESS DATA COMMUNICATION AND NETWORKING

  1. 1. IS4133 BUSINESS DATA COMMUNICATION AND NETWORKING Project Presentation by group PCCW Leung ho Ming 50918580 Tang Pik Yan 50942075 Law Tsz Lai 50944086 Tsui King Sing 50928406 Lo Yan Ki 50926787 Lam Ka Chun 50928584
  2. 2. AGENDA <ul><li>Introduction of Company </li></ul><ul><li>Requirement Analysis </li></ul><ul><li>Technology Components </li></ul><ul><ul><li>LAN </li></ul></ul><ul><ul><li>WAN </li></ul></ul><ul><ul><li>Wireless and Mobile </li></ul></ul><ul><ul><li>Security, Design and Management </li></ul></ul><ul><li>Conclusion </li></ul><ul><li>Q&A </li></ul>
  3. 3. INTRODUCTION TO COMPANY <ul><li>The Peninsula Hong Kong </li></ul><ul><li>First hotel in Hong Kong (1928) </li></ul><ul><li>300 Rooms </li></ul><ul><li>One of the top 10 hotels over the world </li></ul>
  4. 4. MAJOR OPERATION <ul><li>Room services </li></ul><ul><li>Food and beverage </li></ul><ul><li>Banqueting </li></ul><ul><li>Leisure facilities </li></ul><ul><li>Business centre </li></ul>
  5. 5. CUSTOMERS AND SUPPLIERS <ul><li>Customers </li></ul><ul><ul><li>Residents </li></ul></ul><ul><ul><li>Restaurant customers </li></ul></ul><ul><ul><li>Spa and fitness </li></ul></ul><ul><ul><li>Conference holder </li></ul></ul><ul><ul><li>Travel Agent </li></ul></ul><ul><li>Supplier </li></ul><ul><ul><li>Food material </li></ul></ul><ul><ul><li>Wholesaler of daily commodities </li></ul></ul>
  6. 6. GOALS AND OBJECTIVES <ul><li>To provide superior services </li></ul><ul><li>To Satisfy customers’ need with diversify services </li></ul><ul><li>To maintain strong customers’ relationship </li></ul><ul><li>To maintain high market share </li></ul>
  7. 7. NETWORKING REQUIREMENT ANALYSIS <ul><li>LAN </li></ul><ul><ul><li>All guestrooms </li></ul></ul><ul><ul><ul><li>IPTV </li></ul></ul></ul><ul><ul><ul><li>VOIP </li></ul></ul></ul><ul><ul><ul><li>Internet </li></ul></ul></ul><ul><ul><li>Office rooms </li></ul></ul><ul><ul><li>Staff control system </li></ul></ul><ul><ul><li>Different venues(Resturant, Spa center) </li></ul></ul>
  8. 8. NETWORKING REQUIREMENT ANALYSIS <ul><li>Intranet </li></ul><ul><ul><li>Enhance staff sense of belonging </li></ul></ul><ul><ul><li>Fasten information flows </li></ul></ul><ul><li>Wireless </li></ul><ul><ul><li>Required by all handheld devices </li></ul></ul><ul><li>Extranet </li></ul><ul><ul><ul><li>Enhance working efficiency of daily processes </li></ul></ul></ul><ul><li>WAN </li></ul><ul><ul><li>Interconnection between different hotels over the world </li></ul></ul>
  9. 9. NETWORKING REQUIREMENT ANALYSIS <ul><li>Network Security </li></ul><ul><ul><li>Keep all sensitive customer information confidential </li></ul></ul><ul><li>Network Design and Management </li></ul><ul><ul><li>Network traffic control </li></ul></ul>
  10. 10. TECHNOLOGY COMPONENTS - LAN
  11. 11. TECHNOLOGY COMPONENTS - LAN <ul><li>100Mbps LAN </li></ul><ul><li>Services </li></ul><ul><ul><li>Terminals </li></ul></ul><ul><ul><li>PCs </li></ul></ul><ul><ul><li>IP Phones </li></ul></ul><ul><ul><li>IPTV </li></ul></ul><ul><ul><li>Servers </li></ul></ul><ul><ul><ul><li>Email server </li></ul></ul></ul><ul><ul><ul><li>Web server </li></ul></ul></ul><ul><ul><ul><li>Database server </li></ul></ul></ul><ul><ul><ul><li>Application Server </li></ul></ul></ul>
  12. 12. TECHNOLOGY COMPONENTS - LAN <ul><li>Backbone </li></ul><ul><ul><li>100BaseT4 with 100Mbps </li></ul></ul><ul><li>Topology </li></ul><ul><ul><li>Star-Wired Bus Topology </li></ul></ul>
  13. 13. TECHNOLOGY COMPONENTS - WAN <ul><li>All connected to headquarter server </li></ul><ul><li>No direct links between different hotels </li></ul>
  14. 14. TECHNOLOGY COMPONENTS – WAN-IMPROVEMENT <ul><li>Using Mesh topology </li></ul>
  15. 15. TECHNOLOGY COMPONENTS - EXTRANET <ul><li>Suppliers </li></ul><ul><li>Travel Agencies </li></ul>
  16. 16. TECHNOLOGY COMPONENTS - INTRANET <ul><li>Based on LAN </li></ul><ul><li>Functions </li></ul><ul><ul><li>Announcements </li></ul></ul><ul><ul><ul><li>New policy </li></ul></ul></ul><ul><ul><ul><li>Staff arrangement </li></ul></ul></ul><ul><ul><li>Communication </li></ul></ul><ul><ul><ul><li>Feedbacks to management teams </li></ul></ul></ul><ul><ul><li>Enhance sense of belonging </li></ul></ul>
  17. 17. TECHNOLOGY COMPONENTS – WIRELESS AND MOBILE NETWORK <ul><li>Wi-Fi </li></ul><ul><ul><li>Support most devices </li></ul></ul><ul><li>Access Points </li></ul><ul><ul><li>Make sure available </li></ul></ul><ul><ul><li>anywhere inside the hotel </li></ul></ul>
  18. 18. TECHNOLOGY COMPONENTS – SECURITY, DESIGN AND MANAGEMENT <ul><li>Access control </li></ul><ul><li>Proxy server </li></ul><ul><li>Data encryption </li></ul><ul><li>Firewall </li></ul><ul><li>Wireless security </li></ul>
  19. 19. TECHNOLOGY COMPONENTS – SECURITY, DESIGN AND MANAGEMENT <ul><li>Network Modeling </li></ul>
  20. 20. TECHNOLOGY COMPONENTS – SECURITY, DESIGN AND MANAGEMENT <ul><li>Managed devices </li></ul><ul><ul><li>NIDS </li></ul></ul><ul><li>Policy-based management </li></ul><ul><ul><li>QoS </li></ul></ul><ul><li>Network devices </li></ul><ul><ul><li>Load balancing </li></ul></ul><ul><ul><li>Capacity management </li></ul></ul><ul><li>Minimize network traffic </li></ul>
  21. 21. BENEFITS <ul><li>Suppliers </li></ul><ul><ul><li>Able to keep track of customers(hotel) </li></ul></ul><ul><ul><li>Decrease react time of order processing </li></ul></ul><ul><li>Hotel </li></ul><ul><ul><li>Less costs in finishing repeated daily processes </li></ul></ul><ul><ul><li>Enhance relationship with suppliers </li></ul></ul><ul><ul><li>Easier to retrieve information </li></ul></ul><ul><ul><li>Increase working efficiency </li></ul></ul>
  22. 22. BENEFITS <ul><li>Customers </li></ul><ul><ul><li>Allowed to access Internet services with different methods </li></ul></ul><ul><ul><li>Able to book and request services </li></ul></ul><ul><ul><li>Privacies protected </li></ul></ul><ul><ul><li>Special experience (e.g. use PC to control all equipment) </li></ul></ul>
  23. 23. LIMITATION <ul><li>High maintenance costs </li></ul><ul><li>Not easy to ensure customers privacies </li></ul><ul><li>Set up costs > revenue generated </li></ul><ul><li>Time costs in staff training </li></ul>
  24. 24. SUGGESTION <ul><li>Budgeting </li></ul><ul><li>Hire specialist to review system </li></ul><ul><li>Keep track of system </li></ul><ul><li>Require new employees with basic computer operation skills </li></ul>
  25. 25. Q&A

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