Copyright © 2014 Rockwell Automation, Inc. All Rights Reserved.
PUBLIC INFORMATION
Bridging Automation and IT – Scalable
E...
2
Remote Access: Evolved
A Complete Remote Access Solution
Adam Lindsey
3
AGENDA
Overview
t1 Introduction
2 Understanding Remote Access
3 Our Solution – VSE/WebPort
4 Benefits of Remote Access
5...
4
WHO WE ARE
In business since 1983
Focused exclusively on the Industrial
Automation Market
More than 10 years of remote c...
5
DEFINITIONS
Remote/Pass-through programming
Events/Alarms
Data collection
Data aggregation
Understanding Remote Access
6
WHAT IS REMOTE ACCESS: EVOLVED?
Accessing an automation system from a remote location
Remote Programming
Remote Diagnost...
7
WHY USE REMOTE ACCESS:EVOLVED?
Cost savings
Travel Expense/Travel Fatigue
High cost of warranty support
Resolve issues f...
8
COMMON HURDLES
IT and security policies
Varying levels of IT knowledge
Deployment complexity
Recurring costs
Total cost ...
9
REMOTE ACCESS SCOPE
Isolated vs. Integrated Networks
Isolated
Gateway Solution – One to One
Integrated
Corporate/Enterpr...
10
NEEDS ANALYSIS
Persistent (near) real-time connectivity
• Enterprise level solution
Multiple users accessing plant wide...
11
HOW IT WORKS
Global VPN Network infrastructure hosted on Windows
Azure
Outbound connection – No inbound ports open on f...
12
VPN SOLUTION
Our Solution
13
REMOTE PROGRAMMING/MAINTENANCE
Troubleshoot automation equipment from
anywhere
Access to PLCs, HMIs, etc, using native
...
14
DATA COLLECTION
Full control of data collection
Keep data locally in onboard SQL
database
Automate sending of data to t...
15
DATA AGGREGATION
Bring data from multiple WebPorts
into a single online repository
Virtually unlimited cloud storage
av...
16
DATA VISUALIZATION
Our Solution
17
EVENT NOTIFICATION
No PLC program changes needed
Automatically monitor consumables
Full alarm cycle management
Machine ...
18
MONITORING & DIAGNOSTICS
Stay informed of system status
Track production, consumables, energy
consumption and more.
Use...
19
VSE MONITORING
Our Solution
20
WEBPORT SOLUTION
• Initial Setup
• Monitor
WebPort
• Identify Visibility
• Administer
the System
• Global Secure
VPN
• ...
21
VSE Services bundled with WebPort
& WebPort Connects
•OEM Kit
•Initial Setup
•24/7 WebPort Monitoring
•24/7 TechConnect...
22
WebPort & WebPort Connects
Easy to Deploy
Data Collection
Data Aggregation
Alarming/Event Notification
Online Help
Remo...
23
DESIRABLE OUTCOMES
Move from planned maintenance intervals to a
predictive maintenance model
Move from reactive support...
24
BENEFITS OF REMOTE ACCESS
Before
Customer initiated
call
Diagnosis with
customer
Additional
investigation
Direct interv...
25
A BUSINESS DECISION
How much does downtime cost your
customer?
How much does it cost you to provide warranty
support?
A...
Copyright © 2014 Rockwell Automation, Inc. All Rights Reserved.
www.rsteched.com
Follow RSTechED on Facebook & Twitter.
Co...
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Spectrum Controls: Bridging Automation and IT – Scalable Enterprise Connectivity Solutions for Remote Systems

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This session will discuss a variety of integrations that successfully move remote control system data to enterprise databases to address safety and regulatory compliance requirements.

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Spectrum Controls: Bridging Automation and IT – Scalable Enterprise Connectivity Solutions for Remote Systems

  1. 1. Copyright © 2014 Rockwell Automation, Inc. All Rights Reserved. PUBLIC INFORMATION Bridging Automation and IT – Scalable Enterprise Connectivity Solutions for Remote Systems Spectrum Controls Inc.
  2. 2. 2 Remote Access: Evolved A Complete Remote Access Solution Adam Lindsey
  3. 3. 3 AGENDA Overview t1 Introduction 2 Understanding Remote Access 3 Our Solution – VSE/WebPort 4 Benefits of Remote Access 5 Wrap Up
  4. 4. 4 WHO WE ARE In business since 1983 Focused exclusively on the Industrial Automation Market More than 10 years of remote connectivity experience Introduction 25 year partner with Rockwell Automation
  5. 5. 5 DEFINITIONS Remote/Pass-through programming Events/Alarms Data collection Data aggregation Understanding Remote Access
  6. 6. 6 WHAT IS REMOTE ACCESS: EVOLVED? Accessing an automation system from a remote location Remote Programming Remote Diagnostics Accessing data from a distant site Data Collection Data Visualization Event notification and response View/Acknowledge History Monitoring remote automation systems User monitoring Rockwell VSE monitoring Understanding Remote Access
  7. 7. 7 WHY USE REMOTE ACCESS:EVOLVED? Cost savings Travel Expense/Travel Fatigue High cost of warranty support Resolve issues faster Trend is towards fewer technical staff on the factory floor Understanding Remote Access
  8. 8. 8 COMMON HURDLES IT and security policies Varying levels of IT knowledge Deployment complexity Recurring costs Total cost of ownership Understanding Remote Access
  9. 9. 9 REMOTE ACCESS SCOPE Isolated vs. Integrated Networks Isolated Gateway Solution – One to One Integrated Corporate/Enterprise Solution IT Level Infrastructure Mid-range – Localized with the plant Understanding Remote Access
  10. 10. 10 NEEDS ANALYSIS Persistent (near) real-time connectivity • Enterprise level solution Multiple users accessing plant wide system • Enterprise level solution • Mid-level solution Single point access to IP devices • Machine level solution Understanding Remote Access
  11. 11. 11 HOW IT WORKS Global VPN Network infrastructure hosted on Windows Azure Outbound connection – No inbound ports open on firewall On-Demand VPN Data is sent to WebPort Connects via secure web service Robust user access control – All parties have access to only the things they need Our Solution
  12. 12. 12 VPN SOLUTION Our Solution
  13. 13. 13 REMOTE PROGRAMMING/MAINTENANCE Troubleshoot automation equipment from anywhere Access to PLCs, HMIs, etc, using native programming tools, i.e. RSLogixTM Full access to PLC registers, counters and internal data either with serial or IP protocols Access can be restricted Our Solution
  14. 14. 14 DATA COLLECTION Full control of data collection Keep data locally in onboard SQL database Automate sending of data to the enterprise Use trends for troubleshooting Easily collect and transport business data Our Solution
  15. 15. 15 DATA AGGREGATION Bring data from multiple WebPorts into a single online repository Virtually unlimited cloud storage available SQL-based data storage Powerful reporting tools Our Solution
  16. 16. 16 DATA VISUALIZATION Our Solution
  17. 17. 17 EVENT NOTIFICATION No PLC program changes needed Automatically monitor consumables Full alarm cycle management Machine tells you when maintenance is needed Alarm log maintains a history of alarms that can be viewed from anywhere Our Solution
  18. 18. 18 MONITORING & DIAGNOSTICS Stay informed of system status Track production, consumables, energy consumption and more. Use historical trends to diagnose issues Monitoring available from Rockwell VSE Our Solution
  19. 19. 19 VSE MONITORING Our Solution
  20. 20. 20 WEBPORT SOLUTION • Initial Setup • Monitor WebPort • Identify Visibility • Administer the System • Global Secure VPN • End-to-End Connectivity • Data Aggregation • SQL Database • Cloud Storage • Talk to Biz Tools • Reporting • Easy to Deploy • Data Logging • Alarming • Notifications • Remote Programming • Online Help Our Solution
  21. 21. 21 VSE Services bundled with WebPort & WebPort Connects •OEM Kit •Initial Setup •24/7 WebPort Monitoring •24/7 TechConnect •8/5 Local Language Support •Access to Support Center •Global HW Availability •Rockwell Automation brand recognition • Initial Setup • Monitor WebPort • Identify Visibility • Administer the System • Global Secure VPN • End-to-End Connectivity • Data Aggregation • SQL Database • Cloud Storage • Talk to Biz Tools • Reporting • Easy to Deploy • Data Logging • Alarming • Notifications • Remote Programming • Online Help WEBPORT + VSE SOLUTION Our Solution In Addition to VSE, Rockwell can provide TechConnect Application Support •Facility Audit •Alarm Monitoring •Application Support •Monitor KPI’s •In depth services SM
  22. 22. 22 WebPort & WebPort Connects Easy to Deploy Data Collection Data Aggregation Alarming/Event Notification Online Help Remote Programming Global Secure VPN End-to-End Connectivity SQL Database Cloud Storage Talk to Business Tools Reporting Virtual Support Engineer Rockwell Automation Brand Recognition OEM Kit – HW, USB/Ethernet Cable & Reference Library WebPort Setup Assistance 24/7 Monitoring of WebPort 24/7 TechConnect Phone support 8/5 Local Language Support Access to TechConnect Support Center Global Hardware Availability Facility Audit Alarms delivered to Rockwell Support System and Application Support Monitor KPIs Other In Depth Services WEBPORT + VSE SOLUTION TechConnect Application Support Our Solution
  23. 23. 23 DESIRABLE OUTCOMES Move from planned maintenance intervals to a predictive maintenance model Move from reactive support to proactive support Get access to your valuable business data so you can put it to work for you Benefits of Remote Access
  24. 24. 24 BENEFITS OF REMOTE ACCESS Before Customer initiated call Diagnosis with customer Additional investigation Direct intervention Multiple interventions After Automatic incident detection Information directly available Direct detailed information Preparation for intervention Scheduled intervention Benefits of Remote Access
  25. 25. 25 A BUSINESS DECISION How much does downtime cost your customer? How much does it cost you to provide warranty support? Are your customers getting the best performance from your equipment? Benefits of Remote Access
  26. 26. Copyright © 2014 Rockwell Automation, Inc. All Rights Reserved. www.rsteched.com Follow RSTechED on Facebook & Twitter. Connect with us on LinkedIn. PUBLIC INFORMATION Thank you Remote Access: Evolved Spectrum Controls, Inc. 1705 132nd Avenue NE Bellevue, WA 98005 Tel: 425-746-9481 Fax: 425-641-9473 spectrum@spectrumcontrols.com www.spectrumcontrols.com WebPort + WebPort Connects

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