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RA TechED 2019 - SY22 - The Future of Software Purchase and Maintenance
1.
The Future of
Software Purchase and Maintenance First Last Name • Title goes here
3.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 3 Flexibility and Agility Driving Software Evolution Accelerated rise of subscription-based software in commercial and industrial market Increased presence of cloud-based software platforms Agile methodologies allowing faster innovation cycles
4.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 4 Rockwell Automation Transitioning to New Software Options Software Evolution Journey Perpetual Subscription Software as a Service (SaaS) Example: MS Office Example: Norton Antivirus Example: SalesForce.com • Software installed and activated on your computer • License never expires • No direct user interface with the cloud • Support and upgrades via separate support contract • Software installed and activated on your computer • Timed licensed, typically 1 year • No direct user interface with the cloud • Support and upgrades included with the subscription • Broad topic including hosting, cloud, software and services • Direct user interface via the cloud, nothing installed, no licensing • Support and upgrades included in all SaaS offerings, nothing to update Traditional Current Future
5.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 5 Expanding the options across our Software Portfolio in FY19 Introducing New Software Offerings • Moving towards all software offered as subscription • More offerings available over next few months Benefits Modern Software Experience • Perpetual software bundled with first year maintenance • Beginning with Studio 5000® and ThinManager® Perpetual with Maintenance* Bundles Subscription* Introducing! Expanding! Benefits Modern Software Experience Increased Flexibility Efficient Cost *Offerings are bundled with Software Maintenance and Support that is per-license software support and grants access to upgrades
6.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 6 Agenda New Software Offering Benefits Managing Software Subscription End-to-End Use Case Scenarios Product and Portal Roadmap 1 2 3 4
7.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 7 Benefits Modern Software Experience Increased Flexibility Efficient Cost Simple & Dynamic Software Activations Recommended Products and Add-ons Access to Software Updates Web-Based Quoting and License Management Ability to Restack Licenses Easily Scalable - Don’t Overpay for Unused Licenses Better Price and Faster ROI Built-In Proration
8.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 8 Modern Software Experience commerce.rockwellautomation.com Web-Based Quoting and License Management Easily quote subscription and maintenance offerings and access contemporary license management capabilities. • Access via web-based portal
9.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 9 Modern Software Experience Web-Based Quoting and License Management Easily quote subscription and maintenance offerings and access contemporary license management capabilities. • Access via web-based portal • Select items and build shopping cart
10.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 10 Modern Software Experience Web-Based Quoting and License Management Easily quote subscription and maintenance offerings and access contemporary license management capabilities. • Access via web-based portal • Select items and build shopping cart
11.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 11 Modern Software Experience Web-Based Quoting and License Management Easily quote subscription and maintenance offerings and access contemporary license management capabilities. • Access via web-based portal • Select items and build shopping cart • Complete checkout in portal or via link from distributor
12.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 12 Modern Software Experience Web-Based Quoting and License Management Easily quote subscription and maintenance offerings and access contemporary license management capabilities. • Access via web-based portal • Select items and build shopping cart • Complete checkout in portal or via link from distributor • Automated order fulfillment process to streamline software delivery
13.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 13 Modern Software Experience Web-Based Quoting and License Management Easily quote subscription and maintenance offerings and access contemporary license management capabilities. • View contract details • Take action
14.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 14 Modern Software Experience Web-Based Quoting and License Management Easily quote subscription and maintenance offerings and access contemporary license management capabilities. • Proactively manage software users
15.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 15 Modern Software Experience Web-Based Quoting and License Management Easily quote subscription and maintenance offerings and access contemporary license management capabilities. • Create new users
16.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 16 Modern Software Experience Web-Based Quoting and License Management Easily quote subscription and maintenance offerings and access contemporary license management capabilities. • Allocate licenses to users
17.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 17 Modern Software Experience Web-Based Quoting and License Management Easily quote subscription and maintenance offerings and access contemporary license management capabilities. • Approve or deny software access requests
18.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 18 Recommended Products and Add-ons Suggested products and add-ons dynamically adjust based on what you are purchasing. Modern Software Experience • Create the customized software package you need with add-on products
19.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 19 Recommended Products and Add-ons Suggested products and add-ons dynamically adjust based on what you are purchasing. Modern Software Experience • Save on search time by selecting from products offered in the recommended products section • Complimentary products or scaling products
20.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 20 Simple & Dynamic Software Activations Use a one serial number to activate your software bundles. Modern Software Experience • View software bundles in cart
21.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 21 Simple & Dynamic Software Activations Use a one serial number to activate your software bundles. Modern Software Experience • Receive single serial number for your software bundle • Streamlines activation and renewal
22.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 22 Enterprise Deployment Manage deployment of your software to your users. Visibility as they activate and use the software. Note: For additional details and guidance on managing your software assets, please attend session: TS02 – Enterprise Management of Rockwell Software Assets Local LAN Intermittent Concurrent Disconnected Machine Borrow Site Server Connected User Enterprise Administrator Disconnected User Intermittent Modern Software Experience • Visibility and active management of software activations at enterprise level • Streamlined activation and renewal
23.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 23 Access to Software Updates With software always in support, access to updates has never been easier. Modern Software Experience • New bundles offer single part number management vs multiple part numbers • Streamlines access to support and updates • Ability to co-term / align software maintenance and support with a site contract Registration Traditional Perpetual Maintenance Point in time Annual Subscription or Perpetual w/ Maintenance Prorated
24.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 24 Access to Software Updates With software always in support, access to updates has never been easier. Modern Software Experience • All new software offerings include a level of maintenance and support • Each offering has path to consolidate with TechConnect™ to streamline renewal Entitlements Software Maintenance & Support Perpetual with Maintenance Subscription 8x5 Phone - ✔ Chat - ✔ Submit a Question ✔ ✔ Software Updates ✔ ✔ Knowledgebase ✔ ✔ Upgrades Available 8x5 Phone Support 24x7 Phone Support 24x7 Phone Support Upgrade Paths to TechConnect™ Perpetual with Maintenance 1) Standard Basic Maintenance -> Can upgrade to either 8x5 or 24x7 Phone Support Subscription 1) Standard 8x5 Phone Support -> Can upgrade to 24x7 Phone Support 2) Can align with existing TechConnect / Site contract
25.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 25 Increased Flexibility Traditional: • 7 Predetermined Editions • Selection Guide Required • Multiple Catalog Numbers • Flexibility Determined by RA Available Today: • 3 Base Packages • Add-Ons Where Appropriate • Flexibility determined by Customer Flexibility to Restack Licenses Easily adjust and change what you’re subscribing to. • Create customized bundles with just the software you need • Ability to change or add to what you are subscribing to
26.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 26 Increased Flexibility Easily Scalable - Don’t Overpay for Unused Licenses With easy visibility into license management, there’s no need to pay for licenses that aren’t being used. • Proactively manage license assignment • Visibility to licenses not yet in use • Ability to right-size subscription contract
27.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 27 Built-In Proration Add or remove licenses throughout the year and it’ll be prorated to the time of renewal to confirm accurate billing. Efficient Cost • Chose to align term dates to an existing contract • Cost is prorated based on selected contract term • New contract terms can be 1 – 5 years
28.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 28 Better Price and Faster ROI With a lower upfront investment, move your software purchases from CAPEX to OpEX. Efficient Cost • Subscriptions offer lowest upfront investment • Ability to free up capital for other investments • Flexibility to change or cancel subscriptions
29.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 29 Benefits Modern Software Experience Increased Flexibility Efficient Cost Simple & Dynamic Software Activations Recommended Products and Add-ons Access to Software Updates Web-Based Quoting and License Management Ability to Restack Licenses Easily Scalable - Don’t Overpay for Unused Licenses Better Price and Faster ROI Built-In Proration
30.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 30 Managing Your Software Subscription End-to-End
31.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 31 Software Subscription Roles – Software Portal Process Step Functionality Software Subscription Admin (Enterprise) Software Subscription Owner Software User Distributor Admin Quote View Products & Pricing X X X X Quote Create a Quote X X X Request Access to Software X Quote View Quotes / Orders for Sales Area / APR X X Receives Notifications Quote Assign Own Quotes and Other’s Quotes X X Purchase Purchase Quotes X Manage Upgrade and Renew Contracts X Manage Manage Licenses X X X Manage Create and Manage Users X X X Manage Manage Access to Contracts X X X Manage Manage Active Users of a Bundle X X X Administration Assign Software Admin X X Administration Assign Owner to a Contract X X Administration Create New Sales Area X
32.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 32 Renewal Process Quote 365 120 90 45 10 0 -10 -30 Expired Activation start Support available Updates available Updates terminate Support terminate Activation end (non-runtime) Order email Quote email Welcome email Renew emailDownload Activate Support New PO Modify Cancel Renew Confirm email Renew email New PO Modify Final Renew email New PO Renew Start email Cancel / Rehost Notice email Rehost Notice email Non- Rehost Charge email Cancel Cancel Note: For additional details and guidance on managing your software assets, please attend session: TS02 – Enterprise Management of Rockwell Software Assets
33.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 33 Renewal Roles Enterprise Subscriptions Global Administrator • Configure and assign administration areas • View all contracts in all areas • Receive copy of notifications Area Administrator / Owner • Manage contract creation and renewal • Implement site activation servers and policies • Manage licenses and access requests within area Software User • Concurrent user: No action • Named user: Request and activate dedicated license
34.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 34 Use Case Scenarios
35.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 35 New Options Streamline Your Experience Registration Software Maintenance Point in time Annual Software w/ Maintenance Prorated Traditional: • Studio 5000® Standard - fixed version $3,640 / license • AssetCentre Server - fixed version $6,070 / license • TechConnect Automation Support (1-4 Devices) $794 unlimited / yr • TechConnect Advanced Software Support $1,093 / license / yr New Options: • Studio 5000 ® Standard w/ Maintenance $4,368 / license • AssetCentre Server w/ Maintenance $7,284 / license • Site Support Renewal $1,942 / license / yr Or • Flexible License Subscription $3,884 / licenses / yr Transitioning from independent, fixed engagements to consolidated, dynamic bundles
36.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 36 You currently own perpetual software licenses and have a TechConnect® contract for your site. You purchase subscriptions for new software and continue to use your existing perpetual licenses Scenario 1 Registration Software Maintenance Point in time Annual Subscription Prorated Current State: • Studio 5000® Standard - fixed version $3,640 / license • AssetCentre Server - fixed version $6,070 / license • TechConnect Automation Support (1-4 Devices) $794 unlimited / yr • TechConnect Advanced Software Support $1,093 / license / yr Future State: • Flexible License Subscription $3,884 / licenses / yr At Renewal, you can align your subscription contract with your existing site / TechConnect contract Subscription support coverage is ADDITIVE to your site / TechConnect contract
37.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 37 You currently own perpetual software licenses and have a TechConnect™ contract for your site. You wish to transition from Perpetual to Subscription Software only Scenario 2 Registration Software Maintenance Point in time Annual Subscription Prorated Current State: • Studio 5000® Standard - fixed version $3,640 / license • AssetCentre Server - fixed version $6,070 / license • TechConnect ™ Automation Support (1-4 Devices) $794 unlimited / yr • TechConnect™ Advanced Software Support $1,093 / license / yr Future State: • Flexible License Subscription $3,884 / licenses / yr At purchase of subscription, you will FREEZE current software license support coverage portion in TechConnect contract; reduces cost. The subscription support coverage is ADDITIVE to TechConnect contract. Freeze SW support
38.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 38 Product and Portal Roadmap
39.
PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 39 Available Today on the Software Portal
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PUBLIC | TechEd
| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 40 Software Subscription and Maintenance Roadmap FY19Q1 Q2 Q3 Q4 FY20Q1 Q2 Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Currently Available: PTC ThingWorx SCO and SCP PTC Vuforia Studio, Chalk and Creo FactoryTalk® Analytics Suite FactoryTalk ® Analytics for Devices FactoryTalk ® Analytics LogixAI FactoryTalk ® AssetCentre FactoryTalk ® Batch View FactoryTalk ® Craft View FactoryTalk ® Network Manager FactoryTalk ® TeamONE FactoryTalk ® View SE FactoryTalk ® View Studio FactoryTalk ® Historian SE FactoryTalk ® VantagePoint RASWin Risk Assessment Software Studio 5000 ® Design Environment RSLogix ® 5, RSLogix500 Studio 5000 ® Application Code Manager Studio 5000 ® License Portal Temporary Activations Q3 2019 MOM-FFP ThinManager ® Threat Detection Services Application Code Libraries CCW June 2019 Q4 2019 Emulate3D Studio 5000 ® w/ Maintenance “Classic MES” (CPGSuite ® AutoSuite™, PharmaSuite ®) Toolkits 2020+ All New Software as Subscription
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| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 41 Perpetual with Maintenance (NEW) Permanent license with no term limit. First year Basic Software Maintenance & Support is included. Ideal for customers who desire to maintain perpetual license investment. Subscription Leased license with a 1-5 year term. Software Maintenance & Support is included. Offers optimum flexibility with lowest upfront investment costs. Ideal for customers with fluctuating demand. Toolkit / System Bundle (NEW) Leased license with a 1 year term. Pre-bundled software designed to provide a “system-level” offering. Includes Design and View software. System support included. Options Across a Product Line Select the package that meets your needs
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| #ROKLive | Copyright ©2019 Rockwell Automation, Inc. 43 Be Ready For What’s NOW And What’s NEXT Take agility to a new level with new software offerings from Rockwell Keep costs right-sized by managing your software assets with modern tools Never miss a security update knowing that your software is always in support
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