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Managing Change
Ei4Change
Change is normal
“The world hates change, yet it is the only thing
that has brought progress.”
Charles Kettering
“If you k...
Attitudes to change
“People don’t resist change.
They resist being changed!”
Peter Senge
Types of change
Strategic: Changes to the approach to doing business:
markets targeted, products to be sold, how they will...
Change can be good
Well managed, change can
Lead to different ways of working and better
solutions
Stimulate clear thinkin...
Managing Complex Change
= Change
= Confusion
= Anxiety
= Resistance
= Frustration
= False Starts
Vision Skills Incentives ...
Managing the Change Process
Delivering Change in Stages
Preparing for Change
Increase urgency
Build a guiding team
Get the vision right
Managing Change
Communicate to get agreement
Empower action
Create short-term wins
Personal Transition through Change
Reinforcing Change
Don’t give up
Embed change
Communicating the Change Process
Good communication to all stakeholder groups is key.
Stakeholders: All those involved in ...
Participation
“All change involves some conflicts of interest.
To be resolved, the conflicts need to be recognised,
brough...
Coaching for Change
Challenging
How did
that work?
What could
we improve?
Coaching for Change
Supportive
What do
you need?
How can I
help you?
A Few Bits of Wisdom…
How you handle change impacts upon team attitude
and performance
Challenging and clear goals can hel...
Emotional Intelligence eLearning
Programmes
Develop your Emotional Intelligence by enrolling on an
Ei4Change online elearn...
 Ei4Change Ltd.
www.twitter/@EI4Change
www.linkedin.com/company/ei4change
www.facebook.com/pages/EI4Change
www.ei4change....
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Managing Change - @Ei4Change

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This slide set will give you an understanding of the challenges of change management; why change happens and how to overcome resistance to change. You will develop your understanding of the challenges of change management and its impact on individuals, teams, organisations and leadership models.

This slide set is available as a series of Lightbulb Moments cards. These have been well received as a valuable resource in education, training and coaching.

Lightbulb Moments are free to download from the Ei4Change website. http://goo.gl/qNc5qR

Published in: Business
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Managing Change - @Ei4Change

  1. 1. Managing Change Ei4Change
  2. 2. Change is normal “The world hates change, yet it is the only thing that has brought progress.” Charles Kettering “If you keep doing what you’re doing, you’ll keep getting what you get.” Anon
  3. 3. Attitudes to change “People don’t resist change. They resist being changed!” Peter Senge
  4. 4. Types of change Strategic: Changes to the approach to doing business: markets targeted, products to be sold, how they will be sold, overall strategic orientation, level of global activity, partnerships Process efficiencies: Changes to make processes faster, more reliable, less costly, more savings, reducing waste Structural effectiveness: Changes in hierarchy, goals, structural characteristics, administrative procedures, management systems Cultural change: Changes to the human side of operations: empowerment, attitudes, behaviours, skills, performance of employees
  5. 5. Change can be good Well managed, change can Lead to different ways of working and better solutions Stimulate clear thinking and creativity Bring employees closer together Help to discover something new about ourselves and each other Force development and personal growth
  6. 6. Managing Complex Change = Change = Confusion = Anxiety = Resistance = Frustration = False Starts Vision Skills Incentives Resources Action Plan Vision Skills Incentives Resources Action Plan Vision Skills Incentives Resources Action Plan Vision Skills Incentives Resources Action Plan Vision Skills Incentives Resources Action Plan Vision Skills Incentives Resources Action Plan + + + + + + + + + + + + + + + + + + + + + + + +
  7. 7. Managing the Change Process Delivering Change in Stages
  8. 8. Preparing for Change Increase urgency Build a guiding team Get the vision right
  9. 9. Managing Change Communicate to get agreement Empower action Create short-term wins
  10. 10. Personal Transition through Change
  11. 11. Reinforcing Change Don’t give up Embed change
  12. 12. Communicating the Change Process Good communication to all stakeholder groups is key. Stakeholders: All those involved in the changes or impacted by the changes.
  13. 13. Participation “All change involves some conflicts of interest. To be resolved, the conflicts need to be recognised, brought into the open, negotiated, and a solution arrived at which largely meets the interests of all parties in the situation. Successful change strategies require institutional mechanisms which will enable all these interests to be represented and participation provides these.” Enid Mumford – Designing Human Systems 1983
  14. 14. Coaching for Change Challenging How did that work? What could we improve?
  15. 15. Coaching for Change Supportive What do you need? How can I help you?
  16. 16. A Few Bits of Wisdom… How you handle change impacts upon team attitude and performance Challenging and clear goals can help change Personalities affect how we manage change How disagreement is expressed influences change There is no gender or age effect in coping with change Don’t dwell on the symptoms of change
  17. 17. Emotional Intelligence eLearning Programmes Develop your Emotional Intelligence by enrolling on an Ei4Change online elearning course For more details visit courses.ei4change.info Use license code SLIDESHARE to get a 25% discount
  18. 18.  Ei4Change Ltd. www.twitter/@EI4Change www.linkedin.com/company/ei4change www.facebook.com/pages/EI4Change www.ei4change.com

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