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Durscki one-page Resume v.21


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Durscki one-page Resume v.21

  1. 1. Roberto (Robert) Durscki, MSc #3015 – 45 Charles St E Ÿ Toronto, ON M4Y 1S9 Ÿ +1(647) 972 1065 Ÿ Ÿ EDUCATION Rotman School of Management, University of Toronto, Toronto, ON, Canada M.B.A. Candidate, 2017 • Vice-President of Rotman Business Technology Association • Researches focused in Financial Services innovation, Blockchain, Governance and Agile Product Development University of São Paulo (ranked #1 University in Latin America by QS University Rank), Sao Paulo, SP, Brazil Master of Engineering, 2007 • Graduated with A+; Research focused in Operation Management at Financial Services (Citi) Pontific Catholic University of Parana (PUCPR), Curitiba, PR, Brazil Bachelor of Engineering, Computer Engineering, 2003 EMPLOYMENT EXPERIENCE Deloitte, Toronto, ON, Canada Technology Strategy & Architecture Consultant, April 2016 • Leading the research and supporting commercialization efforts over Blockchain technology for Financial Services on the topics of: Insurance (P&C, Underwriting, Claims, P2P), Global Payments and Trade Finance (LoC automation) Sicredi, Porto Alegre, RS, Brazil Biggest Cooperative bank in Brazil with over 3M clients, 1.3K branches and CAD $12B in AuM (a partner of Rabobank) Head of Core Banking and Cash Management Products, March 2014 – July 2015 • Led a team of 41 business analysts, coordinators and managers that outperformed average Brazilian banks on the LOBs under management up to 10% (with an average annual growth of 19%) • Designed, sponsored and managed the development of the new enterprise CRM and sales platform; The project was designed over Oracle Siebel and based on international benchmark to be the best selling platform in Brazil • Deployed the new commercial internet banking that broadened the access to online cash management products (payment and receivables) to micro and small business clients (increasing revenue in 16.2%) Cards Operations, Projects and Quality Manager, March 2013 – February 2014 • Managed the MasterCard project that made Sicredi an international issuer on time and budget; Led a team of 47 technical, business analysts and coordinators in two different sites (Brasilia and Porto Alegre) • Successfully implemented a business intelligence dashboard project to enable branches and regional offices to have access to accurate and timely KPIs on debit and credit card businesses; revenues increase in 27.7% that year • Optimized roles and responsibilities, closing the Brasilia site and reducing staff from 47 to 38 people with no side effects on business performance Business Process Management Office Manager, July 2009 – February 2013 • Created and deployed the investment prioritization model that was a key driver for the strategic plan of 2010-2015 (with Bain and Co.) managing a group of 12 process professionals • Created the new loan/credit proposal, evaluation and fulfillment process to all retail products; that was the base for the new Loans IT Platform (live since 2014) FESA Global Recruiters, Sao Paulo, SP, Brazil Largest privately owned Consultative Executive Recruitment firm in Brazil, focused Financial Industries Acting Partner – Associate, June 2008 – June 2009 • Conducted more than 10 executive search and governance projects to HSBC, Fiat, Sicredi and Tigre S.A. Citi, Sao Paulo, SP, Brazil Operations Coordinator, January 2006 – May 2008 • Project Manager and representative of Brazil in the Latin America Cash Management Project that aimed to automate branch cash management of all LatAm countries on a single platform (Argentina, Mexico, Uruguay and Brazil) • Managed a team of 3 analysts that optimized cash management practices and systems over all bank branches achieving a saving of USD 1M and reducing the cash exposure up to USD 3M ADDITIONAL INTERESTS and SKILLS • Fluent in Portuguese and Spanish • CCE – Certified Chief Executive (certified by CUES - Credit Union Executive Society), Fitchburg, WI, USA • Advanced knowledge in Business Process Management (BPM) and Project Portfolio Management • Former volunteer teacher on Junior Achievement Sao Paulo (2007) • Over 11 publications in Brazil and abroad on Process Improvement and Software Engineering including on Blockchain with the World Economic Forum: