Too Much Time Spent In Email Inability To Find Subject Matter ExpertsDifficult To Find ContentInformation DuplicationConnecting Colleagues And Information Across Boundaries-- Stagnant innovation.-- Poor employee engagement.-- Inability to effectively share and transfer knowledge. When employees retire or quit, they take their information with them right out of the company.-- Difficulty aligning departments and the organization as a whole.-- Inability to leverage collective intelligence to make decisions. -- Poor overall employee productivity.
Chess Media Group, 2011 Social Business Consultancy Focused on Social CRM, Enterprise 2.0, and Social Media Strategies for Mid & Enterprise Organizations.
Email has become the de facto “everything”30-45% of people’s time is in emailsNo innovation in the enterprise space: SaaS CloudIntranet Blogs, file sharing, Knowledge bases Blogs, file sharing, collaboration Chats, email social-like interfacesCollaboration: file sharing, status, Salesforce, Jive, Yammer,
Social HR Technology Landscape
Social Technology LandscapeWho’s who in the Zoo?By @RobGarciaSJ @RiseSmart #SocBiz
Brought to you by @RobGarciaSJ @RiseSmartNext-generation outplacement and careermanagement service that combines a uniqueblend of sophisticated technology andconsulting services to help employers withworkforce strategy—and helps displacedemployees with career advancement.
Who the hell is this guy? @RobGarciaSJ Geek at heart 8-yr UX + Product consultant Took several startups to fame Early adopter of cool tech Silicon Valley noise maker Head of Product @RiseSmart Love my family3
Problem Solving Cycle What? Never start w/ Did it work? Why? the solution With Start w/ the How? problem What? @RobGarciaSJ
What Problemare you Solving?Wasted time in email?Can’t find Subject Matter ExpertsInformation’slost, duplicated, inaccurLack of MotivationPoor employee engagementInability to unleash collectiveintelligence @RobGarciaSJ
What Problemare you Solving?Can’t find “right” candidatesInability to reach talent poolsDifficult to align departmentsStagnant innovationTalent losing its edgeEmployer brand perception issuesInaccurate performance infoOn/off boarding @RobGarciaSJ
“Only 19% oforganizations developed astrategy before deployinga technology” ~ Chess Media Group, 2011 @RobGarciaSJ
Employees ARE YOURSocial CustomersThe Social customer, 2010Attensity, Chess Media Group @RobGarciaSJ
Symptoms screamSocial TechnologyEmail is de facto for everythiNo innovation in the enterpriseSoftware SaaS / CloudIntranet CollaborationKnowledge bases BlogsPhone, email social-like interfacesTop down control distributedWaterfall Agile @RobGarciaSJ
Enterprise + Social + HR • HRIS adding social • Social Recruiting + ATS: • Social Learning • Talent Pools / Employer Branding • Internal (and ext) collaboration • Talent, Career & Performance management • Off + On boarding @RobGarciaSJ
Social Recruiting92% use or plan to use social recruiting43% of recruiters who use social recruiting saw an increase in candidate quality73% have successfully hired a candidate through social31% of recruiters using social have seen a sustained increase in employee referrals Source: Jobvite Annual Social Recruiting Survey 2012 @RobGarciaSJ
Talent Communities &Employer Branding General Social Platforms Community/Sourcing Platforms @RobGarciaSJ
Collaboration Well known general platforms Themed platforms @RobGarciaSJ