Rishabh Dev Singh
What is Commerce
The Process of E-Commerce
Types of E-Commerce
Application of E-Commerce
Pros & Cons
Impact On Indian Market
• Commerce is a division of trade or production
which deals with the exchange of goods and
services from producer to final consumer.
• It comprises the trading of something of economic
value such as goods, services, information, or
money between two or more entities.
• It is commonly know as Electronic Commerce or
• It Consist of buying and selling goods and services
over an electronic system such as the internet
• E-commerce is purchasing, selling & exchanging
goods and services over computer network or
internet through which transactions or terms of sale
are performed electronically.
The Process Of E-Commerce...
• A consumer uses Web browser to connect to the
home page of a merchant's Web site on the
• The consumer browses the catalogue of products
featured on the site and selects items to purchase.
The selected items are placed in the electronic
equivalent of a shopping cart.
• When the consumer is ready to complete the
purchase of selected items, she provides a bill-to
and ship-to address for purchase and delivery
• When the credit card number is validated and the
order is completed at the Commerce Server site,
the merchant's site displays a receipt confirming the
• The Commerce Server site then forwards the order
to a Processing Network for payment processing
LOW ENTRY COST
REDUCES TRANSACTION COSTS
ACCESS TO THE GLOBAL MARKET
SECURE MARKET SHARE
Different types of
1) Business-to-Business (B2B)
2) Business-to-Consumer (B2C)
4) Consumer-to-Consumer (C2C)
• It means business to business. It is the types of ecommerce in which buyer and seller , both are
• In this , one business is sells its products or services
while other business buys these products or services.
• Following are some example of B2B sites:
• It means business to consumers. It is the type of ecommerce in which business sells its services or
products to consumers , through internet or
• Flipkart.com is the best example for B2C.
• It means consumer to business. It is a types of ecommerce in which customers sells their products or
services to businesses.
• Its common example is the advertisement that
people put on different sites.
• It means consumer to consumer.
• It is the type of e-commerce in which one consumer
sells its products to other consumer, through internet
or computer network.
• Example: OLX.com
Electronic Bill Payment
Online shopping is the process consumers go through
to purchase products or services over the Internet.
Online shopping is a type of electronic commerce
used for business-to-business (B2B) and business-toconsumer (B2C) transactions.
Electronic Bill Payment…
Electronic bill presentment and payment (EBPP) is a
fairly new technique that allows consumers to view
and pay bills electronically.
EBPP systems send bills from service providers to
individual consumers via the internet.
An electronic ticket or e-ticket is used to represent
the purchase of a seat on a passenger airline,
usually through a website or by telephone.
This form of airline ticket has rapidly replaced the
old multi-layered paper tickets.
Online banking (or Internet banking) allows
customers to conduct financial transactions on a
secure website operated by their bank.
The common features provided by online-banking
fall broadly into several categories:
• Unable to examine products personally
• There is the possibility of credit card number theft
• Possibility of wrong product being delivered.
Future Of E-Commerce In
• According to business world estimate near about
Sixty thousand new jobs will be created for the
internet world alone in the next two years
• E-Commerce transactions are expected to cross
the INR 6500 crore milestone in 2014-15, a jump of
around 650 percent from the 2010-11 figure of INR
• eBay said that consumers were trading goods worth
almost three crore everyday, across the globe.