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RingCentral: 2016 Year in Review and a Look Ahead

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The unified communications and collaboration (UCC) space has evolved in a significant way over the past year. Vendors, industry pundits, and influencers weighing in on the direction of the industry seem to agree on one point—the promise of UCC is finally here.

The promise of UCC needs to go beyond multi-modal communications in one place. Rather, it should be about what the cloud can do to transform the way people work. I’ve said before , that it’s about unified experiences, not just unified communications. Our vision of this is coming to fruition by combining best-in-class UCaaS, team messaging and collaboration, video and web conferencing, cloud contact center—all served on an open platform, at global scale.

As a company built in the cloud, RingCentral’s mission is to deliver on the promise of a truly unified business communications and collaboration experience. As we continue to increase the robustness and functionality of our services, our approach is one that puts our customers at the center of everything we do, and allows them to communicate and work the way they want to, on any device. We’re always raising the bar on the user experience we deliver and framing our efforts to best align with the success of our stakeholder community.

Trends in digital business transformation are reshaping the future of the workplace and creating tailwinds, which is reflected in our 2016 results. We had many notable highlights in Q4, ending a strong 2016, including 38% YOY growth in Annual Recurring Revenue for RingCentral Office, and a 400% increase in our enterprise sales pipeline. Other key accomplishments include:

1) We integrated Glip messaging and collaboration into our core RingCentral Office product. At this point, we offer the industry’s first full UCaaS and collaboration solution.
2) We deployed Global Office in 30 countries, and it is now used by more than 600 customers.
3) We expanded our open platform and ISV partner ecosystem to more than 50 ISV partner integrations and nearly 500 custom workflow integrations.
4) We added more advanced tools, reporting, and support capabilities to our contact center solution.
5) We launched RingCentral Rooms™ and Room Connector™, our room video conferencing solution, to remove the complexity and high costs associated with traditional telepresence systems.

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RingCentral: 2016 Year in Review and a Look Ahead

  1. 1. *Revenue adjusted to reflect the transition of direct phone sales to the agency model. ©2017 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Global Office, and the RingCentral logo are trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners. *This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from [insert client name or reprint URL]. Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The Gartner Report(s) described herein, (the "Gartner Report(s)") represent(s) research opinion or viewpoints published, as part of a syndicated subscription service, by Gartner, Inc. ("Gartner"), and are not representations of fact. Each Gartner Report speaks as of its original publication date (and not as of the date of this Prospectus) and the opinions expressed in the Gartner Report(s) are subject to change without notice. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. Forward-Looking Statements and Non-GAAP Metrics This presentation includes forward-looking statements within the meaning of the federal securitieslaws, including statements regarding our future financial performance. These statements are subject to risks and uncertainties. Actual results may differ materially from our forward-looking statements and projections due to a variety of factors, including but not limited to general economic and market conditions; the effects of competition and technological change; success of marketing, sales and retention efforts; customer demand for and acceptance of our products and services; and the risks described in our filings with the Securities and Exchange Commission, including our Quarterly Report on 10-Q for the quarter ended September 30, 2016. We undertake no obligation to update any forward-looking statements that may be made to reflect events or circumstances that occur, or that we become aware of, after the date of this document. In this document, we provide certain non-GAAP financial measures. A reconciliation of these non-GAAP financial measures to their directly comparable GAAP measures are included on our website. 02/17 About RingCentral RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif. *Revenue adjusted to reflect the transition of direct phone sales to the agency model. Company Success 0 100 200 300 400 2013 2014 2015 2016 REVENUE IN MILLIONS* 2016#1 Fastest-Growing and Largest Cloud Business Communications Leader Why Customers Choose RingCentral A Global Footprint 30 Global Office Countries 80 Countries with International Virtual Numbers Industry Recognition A Gartner Magic Quadrant Leader for UCaaS 2016 & 2015 Frost & Sullivan Company of the Year 2016 Deloitte Fast 500 Winner 2016 Forbes Most Trustworthy Company 2016 33% CAGR Open Platform Messaging + Collaboration Open Platform Milestones 33 Billion API Requests 350 Custom APIs 65 App Integrations Off the Shelf 3,500 Developers Year in Review $ 160 $ 220 $ 287 0 100 200 300 400 500 700 900 600 800 1000 2016 $1 BILLION 2020 On the Path to $1 Billion* “With our momentum and the very large underpenetrated market, we feel confident that we will be a $1 billion revenue company by the end of 2020.” –Vlad Shmunis, RingCentral Founder, Chairman & CEO 27% CAGR Customers Who Choose RingCentral RingCentral added thousands of customers in 2016. Among these customers, 600 of them have adopted RingCentral Global Office™, a UCaaS solution that streamlines communications on a single platform across offices and employees in multiple countries. Global Scale Source: Gartner (August 2016) Popular Partner Integrations with RingCentral $ 378 $378 Cloud UC + Contact Center 600 Global Office Customers Tripled Year Over Year VOICE TEXT FAX AUDIO CONFERENCING VIDEO CONFERENCING SCREEN SHARINGCONTACT CENTER ANALYTICS AND REPORTING TEAM MESSAGING AND COLLABORATION OPEN PLATFORM/ INTEGRATIONS GLOBAL OFFICE

The unified communications and collaboration (UCC) space has evolved in a significant way over the past year. Vendors, industry pundits, and influencers weighing in on the direction of the industry seem to agree on one point—the promise of UCC is finally here. The promise of UCC needs to go beyond multi-modal communications in one place. Rather, it should be about what the cloud can do to transform the way people work. I’ve said before , that it’s about unified experiences, not just unified communications. Our vision of this is coming to fruition by combining best-in-class UCaaS, team messaging and collaboration, video and web conferencing, cloud contact center—all served on an open platform, at global scale. As a company built in the cloud, RingCentral’s mission is to deliver on the promise of a truly unified business communications and collaboration experience. As we continue to increase the robustness and functionality of our services, our approach is one that puts our customers at the center of everything we do, and allows them to communicate and work the way they want to, on any device. We’re always raising the bar on the user experience we deliver and framing our efforts to best align with the success of our stakeholder community. Trends in digital business transformation are reshaping the future of the workplace and creating tailwinds, which is reflected in our 2016 results. We had many notable highlights in Q4, ending a strong 2016, including 38% YOY growth in Annual Recurring Revenue for RingCentral Office, and a 400% increase in our enterprise sales pipeline. Other key accomplishments include: 1) We integrated Glip messaging and collaboration into our core RingCentral Office product. At this point, we offer the industry’s first full UCaaS and collaboration solution. 2) We deployed Global Office in 30 countries, and it is now used by more than 600 customers. 3) We expanded our open platform and ISV partner ecosystem to more than 50 ISV partner integrations and nearly 500 custom workflow integrations. 4) We added more advanced tools, reporting, and support capabilities to our contact center solution. 5) We launched RingCentral Rooms™ and Room Connector™, our room video conferencing solution, to remove the complexity and high costs associated with traditional telepresence systems.

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