Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
2011 Customer Experience Impact Report
2011 Customer Experience Impact Report
2011 Customer Experience Impact Report
2011 Customer Experience Impact Report
2011 Customer Experience Impact Report
2011 Customer Experience Impact Report
Upcoming SlideShare
Loading in …5
×

2011 Customer Experience Impact Report

58,233 views

Published on

Based on a survey commissioned by RightNow and conducted by Harris Interactive, this report explores the relationship between consumers and brands. It reveals facts about what consumers are looking for and identifies concrete actions brands can take to keep the connection with consumers alive and well.

Published in: Business
no profile picture user

  • Be the first to comment

Show More

×