Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Let’s Talk about Voice
Rick Wargo
TPNG
July 19, 2017
Rick Wargo
Director, Technology and Architecture
InfoMC, Inc.
Published Three Alexa Skills
Many Private Alexa and Cortana ...
Some of My Favorite Places for a Voice Assistant
Intercom System (Drop In/Call)
Why Should You be Interested?
https://www.slideshare.net/firstmarkcap/amazons-echo-the-present-and-future-of-alexa-donn-morrill-amazon-firstmarks-hardwire...
There Are Other Assistants
Reach
❖ In 2017, 35.6 million Americans will use a voice-activated assistant device at least
once a month. That’s a jump o...
Predictions
❖ “50% of all searches will be voice searches by 2020” according to comscore
❖ “About 30% of searches will be ...
❖ Smart Home Hubs - Samsung, Wink, Insteon
❖ Lighting - Philips, LIFX, Cree, GE, hubs
❖ Switches, Dimmers, and Outlets - W...
If This Then That (IFTTT)
❖Helps Alexa connection to other products and services
that don’t yet have official Alexa integra...
Use Cases in the Office
❖ Wherever Your Hands are Occupied
✦ Surgery
✦ Dentist
❖ Access to Internal Content
❖ Others…
Security
❖Are these devices spying on us?
✦Only transmits data to Amazon/Google/Microsoft/Apple after the wake word
✦Abili...
How Do I Get Started Building a Skill?
Tools
❖api.ai
❖voicelabs.co
❖dashbot.io
❖PullString
❖Conversable
API’s
❖Alexa Skill...
Designing for Voice
❖ The most important aspect of building a skill
❖ Imagine your voice interaction
❖ Practice and refine ...
Skill Design Elements
Twitter API
User
Voice Request Audio Stream
Code-Camp-Tweets
Skill
Lambda
JSON Request
Node.js
JSON Response
(SSML+Card)
R...
Microsoft Build-a-Bot
Cortana
https://docs.microsoft.com/en-us/bot-framework/overview-how-bot-framework-works
Monetization
❖ Advertising
❖ Somewhat prohibitive - only streaming music/radio or flash briefing skills
✦ Voice Labs
✦ Speec...
Contact Me
❖ https://www.rickwargo.com/
❖ https://github.com/rickwargo
❖ https://linkedin.com/in/rickwargo
❖ contact@epicm...
Let's Talk About Voice
Upcoming SlideShare
Loading in …5
×

Let's Talk About Voice

224 views

Published on

Voice interfaces have been around for many years with little traction. With Amazon, Microsoft, Google, and Apple making significant investments in their virtual assistants, voice will be and is an integral part of the digital landscape. There is a convergence of approaches to voice interface design and there is no better time than now to learn about designing and developing for voice.
During this session, entitled “Let’s Talk about Voice”, we’ll talk all things voice, interact with voice assistants, and look at the landscape of tools used in developing voice assistants. We’ll cover good voice design approaches and gain insight into the differences between software development and voice interface development. We’ll talk about voice in the home and in the workplace and how skills are monetized. And because bots now take advantage of natural language understanding, we’ll cover bots, too!
This talk is geared towards a wide audience and is low on high-tech. If you are interested in developing skills for Alexa or Cortana, check out my other presentations: https://www.rickwargo.com/content/. Interested in code? Check out my Github account: https://github.com/rickwargo. Follow me for tips on twitter @rickwargo.

Published in: Technology
  • Be the first to comment

  • Be the first to like this

Let's Talk About Voice

  1. 1. Let’s Talk about Voice Rick Wargo TPNG July 19, 2017
  2. 2. Rick Wargo Director, Technology and Architecture InfoMC, Inc. Published Three Alexa Skills Many Private Alexa and Cortana Skills Five Previous Voice Talks Original Alexa Champion (27 total)
  3. 3. Some of My Favorite Places for a Voice Assistant
  4. 4. Intercom System (Drop In/Call)
  5. 5. Why Should You be Interested?
  6. 6. https://www.slideshare.net/firstmarkcap/amazons-echo-the-present-and-future-of-alexa-donn-morrill-amazon-firstmarks-hardwired-nyc Echo is Everywhere
  7. 7. There Are Other Assistants
  8. 8. Reach ❖ In 2017, 35.6 million Americans will use a voice-activated assistant device at least once a month. That’s a jump of 128.9% over last year (eMarketer) ❖ Amazon’s Echo speaker will have 70.6% of users in 2017, with Google Home at 23.8% of the market (eMarketer) ❖ The number of users of virtual assistants in the U.S. will grow 23.1% in 2017 (eMarketer) ❖ 60.5 million Americans will use Siri, Cortana or another virtual assistant at least once a month in 2017 (eMarketer) ❖ 140 million Cortana reach
  9. 9. Predictions ❖ “50% of all searches will be voice searches by 2020” according to comscore ❖ “About 30% of searches will be done without a screen by 2020.” via Mediapos ❖ “We estimate there will be 21.4 million smart speakers in the US by 2020” according to Activate ❖ “By 2019, the voice recognition market will be a $601 million industry”, according to a report from Technavio via Skyword ❖ “This year (2017), 25 million devices will be shipped, bringing the total number of voice-first devices to 33 million in circulation.” based on a new study by VoiceLabs via Mediapost
  10. 10. ❖ Smart Home Hubs - Samsung, Wink, Insteon ❖ Lighting - Philips, LIFX, Cree, GE, hubs ❖ Switches, Dimmers, and Outlets - WeMo, Lutron, hubs ❖ Locks - August, Scout, Ring ❖ Heating and Cooling - Nest, Honeywell, Ecobee ❖ Automotive - Automatic, Garage Integrated Home Automation
  11. 11. If This Then That (IFTTT) ❖Helps Alexa connection to other products and services that don’t yet have official Alexa integrations. ❖There are IFTTT "recipes" for Logitech Harmony Home Control, Honeywell Total Connect Comfort thermostats, Xfinity set-top boxes, HP printers, and much, much more.
  12. 12. Use Cases in the Office ❖ Wherever Your Hands are Occupied ✦ Surgery ✦ Dentist ❖ Access to Internal Content ❖ Others…
  13. 13. Security ❖Are these devices spying on us? ✦Only transmits data to Amazon/Google/Microsoft/Apple after the wake word ✦Ability to delete information ✦“Accidental” triggers ❖Retention ✦Stored on server indefinitely - Cortana gives most control, Apple anonymizes, keeps up to 2 years ✦Alexa cards are available in app, Cortana short-lived ❖Trust third-party developers ❖Relatively new
  14. 14. How Do I Get Started Building a Skill? Tools ❖api.ai ❖voicelabs.co ❖dashbot.io ❖PullString ❖Conversable API’s ❖Alexa Skills Kit (June 2015) ✦AWS Promotional Credits ($100/month) ✦Monthly Giveaways, Alexa Fund ($100M) ✦15,000+ Skills ❖Actions on Google SDK (December 2016) ✦Win a trip to Google I/O 2018 ❖Cortana Skills Kit (May 2017) ✦67 Skills
  15. 15. Designing for Voice ❖ The most important aspect of building a skill ❖ Imagine your voice interaction ❖ Practice and refine it ❖ Get a lot of input from others ❖ Get ready to build it
  16. 16. Skill Design Elements
  17. 17. Twitter API User Voice Request Audio Stream Code-Camp-Tweets Skill Lambda JSON Request Node.js JSON Response (SSML+Card) Response (Audio) Response (Text/Graphics) Audio Response App/Web JSON Response (statuses) GET search/tweets User Interaction Flow
  18. 18. Microsoft Build-a-Bot Cortana https://docs.microsoft.com/en-us/bot-framework/overview-how-bot-framework-works
  19. 19. Monetization ❖ Advertising ❖ Somewhat prohibitive - only streaming music/radio or flash briefing skills ✦ Voice Labs ✦ Speech Snippets (5-15 second advertisement) ❖ Premier Content ❖ Supplement Service ❖ Amazon Direct Payment Rewards
  20. 20. Contact Me ❖ https://www.rickwargo.com/ ❖ https://github.com/rickwargo ❖ https://linkedin.com/in/rickwargo ❖ contact@epicminds.com ❖ @rickwargo

×