My slides from the Microsoft Inovation Center Brussels at DigitYser
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My slides from the Microsoft Inovation Center Brussels at DigitYser
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My session on Bots & Bots for Mic Brussels about Bots, Chatbots and LUIS.ai presented in October 2017 at DigitYser
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My slides from the Microsoft Inovation Center Brussels at DigitYser
- 4. What’s the first bot you ever used?
- 11. Not: Should I build a bot But What is the outcome I want for users of my product or service? 1
- 12. What is the business outcome you want to drive? 2 - Customer retention - Customer service - Ex: helping a user until a live person is available
- 13. Is a conversational chatbot the best medium for your outcome? 3 - Vacation booking site? - Recipe's site?
- 14. Does your idea try to replace tasks that people love doing? 4 - Ex: Plan a trip
- 15. Is the cost for using your chatbot- powered product or service less than the perceived value? 5 - Ex: Shopping list
- 17. Start easy
- 18. What do we need to build a Bot
- 22. Demo
- 23. 2 choices Start from a template directly in Azure Start from scratch or register an existing Bot
- 25. Echo bot
- 26. Form Bot
- 27. LUIS bot
- 28. QnA Bot
- 29. Proactive Bot
- 30. Luis.ai Demo
- 31. Utterances Training sentences Ex: What do you think the user will ask to the bot
- 32. Intents Task or action a user wants to perform => verbs Ex: What's the weather like in Brussels?
- 33. Entities Information relevant to the intent => Nouns Ex: What's the weather like in Brussels?
- 34. Entities • Prebuild: dates, times, geography • Simple • List: synonyms • Hierarchical: parent – child relationship • Ex: $TravelClass: including $First, $Business, and $Economy • Composite: made up of other entities that form part of a whole
- 36. Features • Phrase list features: • Help establish an utterance pattern • Ex: Who is Rick, Who is Jeff, Who is Dan • Always use pre-build entities if they exist first • Pattern features: • Express that some words or structures are meaningful • Ex: INCd => INC12345
- 37. Pre-build domains Prebuild sets of intents and entities Use them to see how it can be done
- 38. Luis.ai Demo
- 39. TIP • Always re-train your model
- 40. Supported Languages Locale Language Prebuilt entity support en-US American English ☑️ fr-CA Canadian French - fr-FR French (France) ☑️ it-IT Italian ☑️ nl-NL Dutch - de-DE German ☑️ es-ES Spanish (Spain) ☑️ es-MX Spanish (Mexico) - pt-BR Portuguese (Brazil) ☑️ ja-JP Japanese ☑️ ko-KR Korean - zh-CN Chinese ☑️
- 44. Webchat control hosted on an azure website
- 45. Connect it to MS Teams
- 46. Skype 4 Business
- 47. Skype
- 49. How can I start (dev) • https://dev.botframework.com/ • https://www.luis.ai/ • https://mva.microsoft.com/en-us/training-courses/getting-started- with-bots-16759
- 50. How can I start (non-dev) • https://www.onsequel.com/ • https://botsociety.io/ • https://chatfuel.com/ • https://qnamaker.ai/ • https://www.luis.ai/
Editor's Notes
- Demo how to use the Q&A maker with a simple FAQ. Go to qnamaker.ai New bot Use url: https://docs.microsoft.com/en-us/bot-framework/resources-bot-framework-faq
- Quick walkthrough how to create a new bot https://dev.botframework.com/bots/new
- No relation with SharePoint Features