My slides from the European SharePoint & Office 365 Conference 2017
Report
Share
•0 likes•177 views
My slides from the European SharePoint & Office 365 Conference 2017
•0 likes•177 views
Report
Share
Download to read offline
Th10: slides from my session on how to build an intelligent SharePoint bot for the European SharePoint Conference (ESPC)
Recommended
More Related Content
Similar to My slides from the European SharePoint & Office 365 Conference 2017
Similar to My slides from the European SharePoint & Office 365 Conference 2017(20)
More from Rick Van Rousselt
More from Rick Van Rousselt(19)
Recently uploaded
Recently uploaded(20)
My slides from the European SharePoint & Office 365 Conference 2017
- 2. Building an Intelligent SharePoint Bot Rick Van Rousselt Advantive Add Speaker Photo here
- 5. What’s the first bot you ever used?
- 12. Not: Should I build a bot But What is the outcome I want for users of my product or service?
- 13. What is the business outcome you want to drive? - Customer retention - Customer service - Ex: helping a user until a live person is available
- 14. Is a conversational chatbot the best medium for your outcome? Vacation booking site? Recipe's site?
- 15. Does your idea try to replace tasks that people love doing? - Ex: Plan a trip
- 16. Is the cost for using your chatbot-powered product or service less than the perceived value? Ex: Shopping list
- 18. Start easy
- 19. What do we need to build a SharePoint bot?
- 22. Demo
- 23. Luis.ai
- 24. Utterances Training sentences Ex: What do you think the user will ask to the bot
- 25. Intents Task or action a user wants to perform => verbs Ex: What's the weather like in Dublin?
- 26. Entities Information relevant to the intent => Nouns Ex: What's the weather like in Dublin?
- 27. Entities • Prebuild: dates, times, geography • Simple • List: synonyms • Hierarchical: parent – child relationship • Ex: $TravelClass: including $First, $Business, and $Economy • Composite: made up of other entities that form part of a whole
- 29. Features • Phrase list features: • Help establish an utterance pattern • Ex: Who is Rick, Who is Jeff, Who is Dan • Always use pre-build entities if they exist first • Pattern features: • Express that some words or structures are meaningful • Ex: INCd => INC12345
- 30. Pre-build domains Prebuild sets of intents and entities Use them to see how it can be done
- 31. Luis.ai Demo
- 32. TIP • Always re-train your model
- 33. Supported Languages Locale Language Prebuilt entity support en-US American English ☑️ fr-CA Canadian French - fr-FR French (France) ☑️ it-IT Italian ☑️ nl-NL Dutch - de-DE German ☑️ es-ES Spanish (Spain) ☑️ es-MX Spanish (Mexico) - pt-BR Portuguese (Brazil) ☑️ ja-JP Japanese ☑️ ko-KR Korean - zh-CN Chinese ☑️
- 36. Webchat control hosted on an azure website
- 37. Connect it to MS Teams
- 38. Skype 4 Business
- 39. Custom WebChat Control in SharePoint
- 40. SPAdminBot Demo
- 42. What happens when SharePoint talks back? Demo
- 43. How can I start (dev) • https://dev.botframework.com/ • https://www.luis.ai/ • https://mva.microsoft.com/en-us/training- courses/getting-started-with-bots-16759
- 44. How can I start (non-dev) • https://www.onsequel.com/ • https://botsociety.io/ • https://chatfuel.com/ • https://qnamaker.ai/ • https://www.luis.ai/
Editor's Notes
- This is the Pre-Title Screen. Please do not place any content on this screen.
- To add your image, first delete the place holder image as shown in the white box. Then insert your picture and scale it to be bigger than the size of the white box shown. Finally, right click on your image and select ‘Send to back’ – your image should now be framed correctly. Please add co-speaker image directly below, if applicable
- Demo how to use the Q&A maker with a simple FAQ. Go to qnamaker.ai New bot Use url: http://www.epizone-eu.net/en/Home/show/FAQ-SharePoint.htm
- Quick walkthrough how to create a new bot https://dev.botframework.com/bots/new
- No relation with SharePoint Features
- https://github.com/RickVanRousselt/SharePointAdminBot