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My Luis.ai session slides from Tuga IT 2017 Portugal

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My slides from Tuga IT 2017 from the session: So luis, what are we going to do today

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My Luis.ai session slides from Tuga IT 2017 Portugal

  1. 1. TUGA IT 2017 LISBON, PORTUGAL
  2. 2. THANK YOU TO OUR SPONSORSPLATINUM GOLD SILVER
  3. 3. PARTICIPATING COMMUNITIES CLOUD PRO PT
  4. 4. Email : rick.vanrousselt@outlook.com rickvanrousselt #tugait
  5. 5. Bots… Bots…Bots
  6. 6. The first bot you ever used?
  7. 7. QnA maker Demo
  8. 8. When to build a bot
  9. 9. Not: Should I build a bot But What is the outcome I want for users of my product or service? 1
  10. 10. What is the business outcome you want to drive? 2 - Customer retention - Customer service - Ex: helping a user until a live person is available
  11. 11. Is a conversational chatbot the best medium for your outcome? 3 - Vacation booking site? - Recipe's site?
  12. 12. Does your idea try to replace tasks that people love doing? 4 - Ex: Plan a trip
  13. 13. Is the cost for using your chatbot- powered product or service less than the perceived value? 5 - Ex: Shopping list
  14. 14. Components
  15. 15. LUIS.AI Demo
  16. 16. UtterancesTraining sentences
  17. 17. IntentsTask or action a user wants to perform => verbs
  18. 18. EntitiesInformation relevant to the intent => Nouns
  19. 19. Entities • Prebuild: dates, times, geography • Simple • List: synonyms • Hierarchical: parent – child relationship • Ex: $TravelClass: including $First, $Business, and $Economy • Composite: made up of other entities that form part of a whole
  20. 20. FeaturesImprove your model
  21. 21. Features • Phrase list features: • Help establish an utterance pattern • Ex: Who is Rick, Who is Jeff, Who is Dan • Always use pre-build entities if they exist first • Pattern features: • Express that some words or structures are meaningful • Ex: INCd => INC12345
  22. 22. Pre-build domains Information relevant to the intent => Nouns
  23. 23. TIP Always re-train your model
  24. 24. Supported languages Locale Language Prebuilt entity support en-US American English ☑️ fr-CA Canadian French - fr-FR French (France) ☑️ it-IT Italian ☑️ nl-NL Dutch - de-DE German ☑️ es-ES Spanish (Spain) ☑️ es-MX Spanish (Mexico) - pt-BR Portuguese (Brazil) ☑️ ja-JP Japanese ☑️ ko-KR Korean - zh-CN Chinese ☑️
  25. 25. SPAdminBot https://github.com/RickVanRousselt/SharePointAdminBot
  26. 26. TechoramaBot Demo
  27. 27. Speech To Text Demo
  28. 28. How can I start (dev) • https://dev.botframework.com/ • https://www.luis.ai/ • https://mva.microsoft.com/en-us/training-courses/getting-started- with-bots-16759
  29. 29. How can I start (non-dev) • https://www.onsequel.com/ • https://botsociety.io/ • https://chatfuel.com/ • https://qnamaker.ai/ • https://www.luis.ai/
  30. 30. If you have any more questions
  31. 31. PLEASE FILL IN EVALUATION FORMSFRIDAY, MAY 19th SATURDAY, MAY 20th https://survs.com/survey/cprwce7pi8 https://survs.com/survey/l9kksmlzd8 YOUR OPINION IS
  32. 32. THANK YOU TO OUR SPONSORSPLATINUM GOLD SILVER

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