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Service Oriented Business Intelligence

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Service Oriented Business Intelligence

  1. 1. Service Oriented Business Intelligence Richard Veryard
  2. 2. Questions <ul><li>How SOA helps the challenge of traditional enterprise reporting </li></ul><ul><li>How services fit into a closed-loop architecture for business intelligence </li></ul><ul><li>How does business intelligence fit into a broader service-oriented architecture? </li></ul><ul><li>How does business intelligence fit into a broader agenda of organizational intelligence? </li></ul>
  3. 3. How SOA helps the challenge of traditional enterprise reporting <ul><li>SOA can therefore be used </li></ul><ul><ul><li>to decouple the output (formats) from the input (formats) </li></ul></ul><ul><ul><li>to encapsulate the method for calculating the output from the input </li></ul></ul><ul><ul><li>to deliver the results in a flexible way to a broader community of users </li></ul></ul><ul><li>and SOA can be used to design the performance of the whole monitoring and control system </li></ul><ul><ul><li>we need to define the range of possible responses at appropriate levels of granularity/specificity. </li></ul></ul><ul><ul><li>we need to decouple the events to allow for meaningful and independent action by different recipients. </li></ul></ul><ul><ul><li>and/or we need to coordinate multiple responses to complex events. </li></ul></ul>© 2005 Everware-CBDI Inc October 2005 <ul><li>Traditional enterprise reporting is faced with </li></ul><ul><ul><li>increased complexity of input. </li></ul></ul><ul><ul><li>increasing complexity of output. </li></ul></ul><ul><ul><li>increasing complexity of use. </li></ul></ul>
  4. 4. Traditional View of Business Intelligence © 2003 Everware-CBDI Inc June 2003
  5. 5. Closed-Loop Business Intelligence © 2003 Everware-CBDI Inc June 2003
  6. 6. Real-Time Enterprise © 2003 Everware-CBDI Inc June 2003
  7. 7. A Broader Framework for BI © 2003 Everware-CBDI Inc June 2003
  8. 8. Place of Web Services in Business Intelligence <ul><li>Provide query & reporting services to users. Provide dynamic analysis services to users. </li></ul><ul><li>Obtaining real-time data via web services. Intercepting XML documents in transit. </li></ul><ul><li>Presenting a virtual data store as a web service. </li></ul><ul><li>Exercising management action through web services. </li></ul><ul><li>Disseminating management action through web services. </li></ul><ul><li>Using web services to support peer-to-peer communications between knowledge workers . </li></ul>© 2003 Everware-CBDI Inc June 2003
  9. 9. Three Levels of Management Capability © 2005 Everware-CBDI Inc October 2005 From Stand-Alone BI to Collaborative BI Should we be extending credit to customers at all? Strategic Capability From Stand-Alone BI to Integrated BI Are we extending credit to the right customers Command & Control Capability Embedded BI Is this customer creditworthy? Execution Capability Solution Options Typical Enquiry Capability
  10. 10. Three Types of BI Services © 2005 Everware-CBDI Inc October 2005 Strategic Capability Command & Control Capability Execution Capability First Order Information Second Order Information Factory services Business management services Information Mapping services
  11. 11. Extended MIS Pyramid © 2005 Everware-CBDI Inc October 2005 operational command and control strategic operational command and control strategic Internal Data External Data aggregation attenuation Derived Analytical Constructs
  12. 12. Four Modes of Business Intelligence © 2005 Everware-CBDI Inc October 2005 Longer-term SOA opportunity Orchestrate BI services across a federated management or governance structure Collaborative BI Medium-term SOA opportunity BI activities are coordinated with one another, and synchronized with business and operations. Integrated BI Short-term SOA opportunity BI enquiries are wrapped as services and invoked from the operational systems Embedded BI Current BI practice BI activities are decoupled and desynchronized from the business and from operational systems. BI activities are performed by independent knowledge workers. Stand-Alone BI Timescale Description Mode
  13. 13. Five Styles of Business Intelligence derived from Microstrategy © 2005 Everware-CBDI Inc October 2005 But what about this quadrant? Number and range of users High Low Alerting and Report Delivery Enterprise Reporting Low Cube Analysis Adhoc Query and Analysis Statistical Analysis and Data Mining High Analytical sophistication and user interactivity
  14. 14. Towards organizational intelligence <ul><li>The whole organization is involved in a closed-loop intelligence … </li></ul><ul><ul><li>Detecting and interpreting weak signals </li></ul></ul><ul><ul><li>Finding innovative strategies </li></ul></ul><ul><ul><li>Learning from experience </li></ul></ul><ul><ul><li>Collaborating effectively and intelligently </li></ul></ul><ul><li>… with the support of a full range of tools and platforms </li></ul><ul><ul><li>Business intelligence </li></ul></ul><ul><ul><li>Process management </li></ul></ul><ul><ul><li>Enterprise 2.0 </li></ul></ul><ul><ul><li>… </li></ul></ul>Sense-Making Communication & Sharing Learning & Devt Knowledge & Memory Perception & Monitoring Decision & Action WIGO (what is going on)
  15. 15. Sources <ul><li>Web Services To Improve Business Intelligence (CBDI Journal June 2003) </li></ul><ul><li>Service Oriented Business Intelligence (CBDI Journal October 2005) </li></ul>
  16. 16. If you were intrigued by this presentation … <ul><li>For more of my stuff … </li></ul><ul><li>… read my blogs </li></ul><ul><li>RVsoapbox.BlogSpot.com </li></ul><ul><li>RVsoftware.BlogSpot.com </li></ul><ul><li>For more on SOA … </li></ul><ul><li>… join the CBDI Forum </li></ul><ul><li>Bronze membership is free </li></ul><ul><li>Gold membership provides access to all articles </li></ul><ul><li>Platinum membership provides full access to knowledgebase </li></ul><ul><li>www.linkedin.com/groups?gid=1464387 </li></ul>www.cbdiforum.com

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