At     is a specialiseri    a tian b*ur h   and r*crul e*t canlpany opc tingin Aus lta,          e                        ...
The extent of our ground servicespersonnel cover the following roles:Ramp Serviceso Baggage handlingo Aircraft cleaningo C...
7    ALG training                                                7. lnductions    We are able to offer our customers fully...
Organisational strengths                                Professional memberships and networks.   All staff working for ALG...
Aviation Labour Group - Ground Handling Services
Aviation Labour Group - Ground Handling Services
Aviation Labour Group - Ground Handling Services
Upcoming SlideShare
Loading in …5

Aviation Labour Group - Ground Handling Services


Published on

A brief introduction to Aviation Labour Group's Ground Handling Services....

Published in: Career
  • Be the first to comment

  • Be the first to like this

Aviation Labour Group - Ground Handling Services

  2. 2. At is a specialiseri a tian b*ur h and r*crul e*t canlpany opc tingin Aus lta, e e a nd and Asra" ALG has an erienced recruitment andaccount rnanagernent am rleriicated fa pravirling a sa and contpliant groundservices rk rc€. rn the ouiset Al has focused very s ngly on compllanceacross all sectars af a tian ta ens{r high stan rds in wu anship and safety.As a provider of aviati*n p*rsan{l*i m air* {t cleaners and ba gag* handl*rsta llcenc*d en ineers and chnicalservices *ngineers, ALS unCers nds the quir*nents af ail cust*merc involveC in a tror:, As a provider of ft suppart as f{ ta bath legacy anC law cost alrfines AL unCers n the tmpor nce of quali{yand on tim* perfarmance.Clients we support include Quality Management Systemso Qantas Quality underpins everything we do at Aviation Labouro Jetstar Group and all of our off ices are fully accreditedo QDS to the international quality management Standard ISO 9001:2OOB. Our recruitment managers haveo Virgin Blue experience in the aviation market and are skilled ino Virgin Tech recruitment and selection methods. Our ISO Qualityo V Australia Management System certif ication enables ouro Air New Zealand Group business to operate in a high performing professional environment to deliver extra value to our customers.o Boeingo BAE systems Company attributeso Hawker Pacific Aviation Labour Group has a current databaseo Vietnam Airlines with over 5,500 personnel available in locationso John Holland throughout Australia, N ew Zealand and Asia with a range of suitable qualifications, These includeOur vision skilled and semi skilled candidates suitable for all ground services and aircraft maintenance operations,To provide the most compliant recruitment and on-hire As a specialised aviation on-hire and recruitmentservices to meet and exceed customer expectations company, ALG has the right candidates for the jobat a competitive price. with the highest standards of industry experience and compliance. This is a point of difference compared to generalist stream recruitment agencies who develop one system across all industries and fail to address i:r A/IATION the needs of the aviation industry. ALG have been a LAB(oUFI dedicated aviation business for many years assisting customers with manpower requirements by providing GFTOIJP labour solutions specif ic to their ground services and maintenance needs.
  3. 3. The extent of our ground servicespersonnel cover the following roles:Ramp Serviceso Baggage handlingo Aircraft cleaningo Cabin cleaningo Aircraft loading and unloadingo Aircraft marshallingo Aircraft push back and towingo Aircraft receipt and dispatcho Baggage make-up/breakdowno Baggage loading and unloadingo Baggage re-locationo Cargo handling (receipt, packaging, loading and unloading). Ground service equipment maintenanceo Aircraft toilet/Potable water servicingCustomer Serviceo Assisting passengers with special needso Baggage tracingo Boarding gate passport reconciliationo Crew transporto Load control. Operating departure control systemso Passenger check-in Domestic and lnternational. Passport controlo Security profilingo Service Desko Ticketingo VIP handlingo Administrative staffSafety and complianceALG has a dedicated workplace health and safetymanager and accredited rehabilitation and return towork co-ordinator who controls all safety concernsfor the company nation wide. Our OHS policy isconstantly reviewed to keep up to date with alllegislative changes for each state and territory. ALGinsures all employees against any injuries that mayoccur in the work place and goes to lengths to ensurethat employees are fully inducted and aware of thesafety requirements in all working conditions.
  4. 4. 7 ALG training 7. lnductions We are able to offer our customers fully trained staff Inductions would be carried out for the successful in all aspects of aviation ground services. ALG has applicants. At the conclusion of induction, the a fully equipped and established training centre to casual employee will have a sound grasp of their ensure all candidates are aptitude tested and fully role, behavioural expectations, performance prepared for the workforce. The aviation training levels and employment contract. During induction centre is based at Tullamarine Airport, and training their documentation is reviewed and all relevant services are offered to customers throughout information is conf irmed. Australia. 8. Training The ALG recruitment process All candidates approved to start work will then be required to undertake the necessary training sessions ALG has a rigorous recruitment process to source organised by authorised ALG trainers. the right ground services employee for the right job. Employees go through a selection process from the moment they register with us, where our experienced Operational and support recruiters can specify the roles that each candidate management team is suitable for. lt is a pillar of our quality management Our Ground Handling division consists of account system to ensure recruitment processes are managers, trainers and a team of dedicated stringently followed. recruiters. With a strong relationship with all major airlines in Australia, ALG understands the importance 1. Database search and pre-screening of compliance and considers all aircraft ground The f irst part of the recruitment system is to search handlers to be an important part of any operation and on our extensive database for the right candidate for that standards of compliance must be a strong focus. the position. This is part of our pre-screening process where the candidates background is matched to the ALG management team open position. ALG has a focused and experience management team in the fields of aviation and recruitment. We have 2. Recruitment sessions a dedicated team of account managers, recruiters These sessions are used to pre-screen candidates and trainers. in groups to give an overview of the position, what is required and the safety aspects. From this point the candidate expresses his/her interest in the position and we give further information about the recruitment process. 3. lnterviewing lnterviews are arranged for candidates who have successfully past the pre-screening stage and the recruitment session. 4. Reference checking The candidate(s) will be reference checked against information given in his/her resume. 5. Aptitude testing Candidates would then have to pass an Aptitude Test based on the position requirements. 6. Medical/Drug testing All relevant medical and drug testing would then be carried out as per the requirements of the client.
  5. 5. Organisational strengths Professional memberships and networks. All staff working for ALG are covered by: !nsurance - Public liability insurance valued at QBE Aviation Limited Australia AUD$20,000,000 12-14 OConnell Street Sydney NSW 2000 - Working Parties liability AUD$10,000,000 Legal Support - Product and Grounding liability AUD$10,000,000. Cooper Grace Ward Lawyers. Recruitment software (Fast Track) an advanced Level 21 400 George Street Brisbane QLD 4000 candidate placement system to quickly place the right candidate to the open position. Accounting Supporto Capable, committed and f lexible staff who PKF Chartered Accountants & Business advisers understand customer needs. Level 14 140 William Street Melbourne VIC 3000o ALG recruitment and management staff contactable Associations and Membership 24hrs a day, to action any requests at minimal notice,o Flexible working hours to meet individual job req u irements. Recruitment & Consultingo Minimal administration costs. Services Association Ltd (RCSA) Collins St Melbourne ALG holds certification ISO 9001 :2000. Quality management system. Australian lndustry & Defence Network Recognised supplier to the Australian Department of Defence