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It is very easy to lower the priority of, or forget about the user experience for People with Disabilities (PwD). Given that compliance typically dominates the focus of accessibility, where does user experience fit in?
In our experience, code reviews and human evaluation can bring to light a number of accessibility concerns with a digital asset. However, only by working with PwD participants, to have them try to accomplish core tasks with these assets, can we uncover issues related to their mental model of how it should work, interaction design, etc.
During this session, we will review our approach as well as highlight case study examples. In addition, we will be offering session attendees an opportunity to work hands-on with assistive technology.