IT Innovation

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IT Innovation

  1. 1. Creating Distinctive Value through Innovation in I/T
  2. 2. <ul><li>Innovation approach </li></ul><ul><ul><li>Create an innovative culture </li></ul></ul><ul><ul><li>Deploy a process for effective innovation </li></ul></ul><ul><ul><li>Measure, Report and Recognize innovation </li></ul></ul>
  3. 3. Contents <ul><li>Background </li></ul><ul><li>Our proposal </li></ul><ul><li>Service description </li></ul><ul><li>Economic proposal </li></ul><ul><li>Initial list of proposed topics </li></ul>
  4. 4. Background <ul><li>Objectives: </li></ul><ul><ul><li>Create an innovation-friendly environment - risk tolerance, recognition, incentives / rewards, knowledge / information sharing method, etc. </li></ul></ul><ul><ul><li>Communicate information and expectations to IT staff to raise awareness. </li></ul></ul><ul><ul><li>Create an Innovation tracking procedure. </li></ul></ul><ul><ul><li>Report Innovation results quarterly. </li></ul></ul>
  5. 5. Background <ul><li>Innovation is “the realization of value from a new solution to a problem, changing the rules of the game.” </li></ul><ul><li>A logical schema to apply such a solution would be: </li></ul><ul><ul><li>To identify and prioritize of problems the business is facing </li></ul></ul><ul><ul><li>Research the possible innovative solutions </li></ul></ul><ul><ul><li>Define an action plan </li></ul></ul>
  6. 6. Background <ul><li>If this schema is applied by each BU by its own, this could mean to waste efforts (and money) in: </li></ul><ul><ul><li>Developing an already existing solution in another BU </li></ul></ul><ul><ul><li>Analyzing a problem that could be common to more than a single BU </li></ul></ul><ul><li>This kind of situations made us wonder: </li></ul><ul><ul><li>Has the BU the time and resources to find really innovative solutions to all of the problems they need to get solved? </li></ul></ul><ul><ul><li>Has the BU made an assessment as for which of these problems could potentially lead to an innovative solution through the use of I/T? </li></ul></ul><ul><ul><li>How can the BU make sure it found a really innovative solution? </li></ul></ul><ul><ul><li>Is the BU making an optimal use of available (and paid for) technology? </li></ul></ul>
  7. 7. Our proposal <ul><li>Our proposal is to address these issues creating a process in which IT organization works tightly integrated with the business </li></ul><ul><li>This would allow for a better opportunity to explore and “sense” the needs of our BUs and their customers, and therefore discover solutions to real-world problems </li></ul><ul><li>The best approach for this interaction to be successful is to create an I/T Innovation Team </li></ul><ul><ul><li>Members would be from IT and Business </li></ul></ul><ul><ul><li>Its actions would be supported by formal processes and tools </li></ul></ul><ul><ul><li>The Team would have to decide on which are the topics requiring research </li></ul></ul><ul><ul><li>Ad hoc research groups representing the different involved areas would conduct the research </li></ul></ul><ul><ul><li>The Consultant would facilitate and coordinate these tasks, also providing resources for the research teams </li></ul></ul>
  8. 8. I/T Innovation Team - Processes I/T Innovation Team Process Governance Research-topic selection Receive / approve results Consultant Facilitate & Coordinate Business- people I/T Services Technical Resources Research On-going Input – Feedback interaction
  9. 9. Process-description <ul><li>Research </li></ul><ul><ul><li>Consultant will coordinate the actual research of the selected initiatives. The results will be presented to the Team and a detailed report will be available and become part of a knowledge-base </li></ul></ul><ul><li>Follow-up </li></ul><ul><ul><li>Every topic in the knowledge-base will contain details about its effective use/application and results (who?, when?, how?) </li></ul></ul><ul><ul><li>Innovation measurement and tracking (tool?) </li></ul></ul>Follow-up Knowledge-base Control Innovation Identify Research <ul><li>Identify </li></ul><ul><ul><li>Keep track of problems and needs of the business as well as innovation ideas which may need further research </li></ul></ul><ul><li>Control Innovation process </li></ul><ul><ul><li>The Team will have to show commitment and provide an effective guidance as of which initiatives should be researched </li></ul></ul>Organization
  10. 10. Process-description (cont.) <ul><li>Identification </li></ul><ul><ul><li>Anybody in the region will be able to fill out an electronic form to propose a specific topic to be analyzed </li></ul></ul><ul><ul><li>There would be recognitions/awards for proponents whose topics are selected for research phase and also for those effectively applied. </li></ul></ul><ul><li>Prioritization </li></ul><ul><ul><li>Discussion and decision during Peer Group meetings </li></ul></ul><ul><ul><li>BUs could choose to ask for a customized research assuming the total cost of the research effort. </li></ul></ul><ul><li>Research </li></ul><ul><ul><li>The actual research would be carried out applying knowledge management practices </li></ul></ul><ul><ul><li>Known sources of information would be used (Gartner, Giga, IDC, Minneapolis Research, etc…), leveraging already existing information services </li></ul></ul><ul><ul><li>Deliverables would include </li></ul></ul><ul><ul><ul><li>An introductory presentation of the topic during the Team meeting (1 hr.) </li></ul></ul></ul><ul><ul><ul><li>A thorough description of the technology or service </li></ul></ul></ul><ul><ul><ul><li>Use-cases, known experiences </li></ul></ul></ul>
  11. 11. Process-description (cont.) <ul><ul><ul><li>Known implications, cost structures, associated risks </li></ul></ul></ul><ul><ul><ul><li>Market and industry trends </li></ul></ul></ul><ul><ul><ul><li>Application within the company and how it would aid in creating distinctive value (for internal and external Customers) </li></ul></ul></ul><ul><li>Follow-up </li></ul><ul><ul><li>Each research would be available for anybody within the company </li></ul></ul><ul><ul><li>Sharing use or application of topics in the knowledge-base is critical to generating synergy within different areas </li></ul></ul><ul><li>Knowledge-base </li></ul><ul><ul><li>Allow for sharing the results of research initiatives </li></ul></ul><ul><ul><li>Record activities and initiatives related to topics in the knowledge-base, track and measure innovation </li></ul></ul><ul><ul><li>Redirection to other sources of information </li></ul></ul>
  12. 12. Initial List of topics <ul><li>Following is an initial list of technical subjects that can be sources of innovation: </li></ul><ul><ul><li>Web Services, CORBA, SOAP, XML (Understanding the pieces and putting it all together) </li></ul></ul><ul><ul><li>Linux in LA (trends and cost reduction) </li></ul></ul><ul><ul><li>Collaboration (cost reduction and trends in productivity increase) </li></ul></ul><ul><ul><li>Web services (trends and adoption level in the region) </li></ul></ul><ul><ul><li>Mobile/wireless technologies (current status in LA, trends and risks) </li></ul></ul><ul><ul><li>Desktop technologies/projects (TCO, CDA, Win-terminals) </li></ul></ul><ul><ul><li>Crawlers </li></ul></ul>

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