Small hosted phone system presentation

1. RYAN HEYS Sales Director Network Connect Limited

2. AGENDA What is FeaturePlus? How does it benefit my business? Using FeaturePlus Adopting FeaturePlus How much does it cost? Summary

3. WHAT IS A sophisticated telephony system for small business,branch offices & remote workers Customer control & self administration Hosted, managed & maintained on your behalf A range of equipment options available

4. CONTROL & REDUCE SPEND HOW WILL IT BENEFIT MY BUSINESS? Lowermonthly callspend Ondemand:Pay asyou grow Freesite to sitecalling Rationalisephone lines Keepexistingnumbers

5. INCREASE AVAILABILITY & NEVER LOSE A CALL HOW WILL IT BENEFIT MY BUSINESS? Configureyour ownhunt groups Voicemailto Emailwith textnotifications Forwardcalls at theclick of amouse

6. MANAGE YOUR BUSINESS HOW WILL IT BENEFIT MY BUSINESS? Administer users & privileges centrally Have a complete view across the business of all calls made, received & missed Ideal forcompanies nervous about remote-working or who simply want to get the most out of their employees Call recording ideal for staff training and improvement

7. INCREASE BUSINESS REACH HOW WILL IT BENEFIT MY BUSINESS? Have anyUK number,no matter where you are New business opportunities

8. IMPROVED CALL HANDLING HOW WILL IT BENEFIT MY BUSINESS? Handleincoming callsprofessionally& efficiently Play music& messageson hold Transfer callsto any phone

9. BUSINESS CONTINUITY HOW WILL IT BENEFIT MY BUSINESS? Snow, floodor volcano, forward your incoming calls to the nearest phone Keep your phone numbers,no matter whereyou relocate to

11. Forward calls at the click of a mouse

13. On demand – pay as you grow

14. Free site to site calling

15. Rationalise phone lines

17. Have a complete view across the business of all calls made, received & missed

18. Ideal for companies nervous about remote-working or who simply want to get the most out of their employees

22. Transfer calls to any phone

24. USING KEY FEATURES Voicemail To Email with Text Notification Call Recording (secure) Call Forwarding Groups (with distinctive ringing) Call Divert (busy, unavailable or all calls) Call Transfer Call Hold with Music or Bespoke Announcements Three-Way Calling Call Pick Up Call Park Call Barring Alternative Number Presentation Withhold Number Number Display Call Return Anonymous Call Reject Do Not Disturb (Cisco Phones only) Reject to Voicemail (Cisco Phones only) Text Messaging (send & receive) Outlook Dialler Company & Personal Directories(with screen popping and phone look up) Short Code Assignment / Dialing Administration Control Panel (online) User Control Panel (online) Call History (online and downloadable) Linksys ATA & IP Phones Cisco IP Phones Soft Phone Compatible G711 or G729 Codec Online Support & Monitoring Tools Call Failover Free On-net Calling Full 999 Support Number Porting

25. USING YOUR PHONE NUMBERS Have any UK number irrespective of where you are Have a London number while being based in Bristol Increase you business reach using Virtual Numbers Keep your existing BT number Keep your number when you move premises Simply take your FeaturePlus equipment with you!

26. USING SYSTEM AND USER MANAGEMENT Set up new user accounts Set user specific call barring Set up and manage call recording Assign new users their phone numbers Monitor and analyse all callsbeing made and received Delete User and Re-Allocate numbers

27. USER CONTROL On-line control All changes applied real time USING Administrator overrides

28. ADOPTING LOW COST OF TRANSFER Keep your existing numbers LOW TOTAL COST OF OWNERSHIP No capital outlay or need to finance No maintenance charges or running costs Rationalise phone lines & free inter-site call costsfor further savings An affordable solution that doesn’t compromise on functionality RETURN ON INVESTMENT Rapid service installation gives instant return on your investment

29. SUMMARY Benefit from a big business systemat a small business price Improve customer relations with sophisticated call handling Use FeaturePlusas abusiness management tool Have total control over your company’s telephony and associated spend Make an fast return on investment &benefit from a low cost of transfer

30. Thank You