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Oracle TCA Functional Support

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Rhapsody Technologies is launching a new service that provides remote TCA (Trading Community Architecture) functional support to both Oracle E-Business Suite (EBS) and Oracle Customer Data Hub (CDH) customers to better utilize the rich set of features and functionality offered within the TCA framework.

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Oracle TCA Functional Support

  1. 1. TCA Functional Support Rhapsody Technologies is launching a new service that provides remote TCA (Trading Community Architecture) functional support to both Oracle E-Business Your Customers Suite (EBS) and Oracle Customer Data Hub (CDH) customers to better utilize the Business rich set of features and functionality offered within the TCA framework. Design Over the last few years, our consultants have realized that many Oracle EBS and Considerations CDH clients are not leveraging the many of the features and functionalities that exist How you within the TCA framework. Clients have resorted to customizations to meet their Your Business Intend to do Business? business needs many of which could have been implemented by functionality native to the applications. Rhapsody realized that expertise in the TCA framework is very limited and those who have expertise in TCA didn’t necessarily know all aspects of customer data management. Most of the implementations are focused on implementing EBS from an operational standpoint and neglect the well being of customer data or down right ignore it. Adding to the difficulties, the policies and procedures for managing A sample Trading Community of a Financial Institution customer data are often mundane and manual in nature. These difficulties create an environment for customer data quality problems. Many other processes in the company are often impacted due to lack of high quality customer data. Clients often do not realize that many of their problems can be traced back to the data quality issues. TCA Functional Support provides an opportunity to leverage the features and functionality of TCA to best meet their business requirements as well as empower the client to better manage the customer data with following objectives: • Utilize the TCA framework to fullest extent • Increase the quality of customer data • Streamline customer data management procedures Subscribers of this service will have a dedicated number to call for help at any time. The users can reach out to experts at Rhapsody and discuss problems and issues Org Parties Customer Model - University of Florida - Party Centric Approach University Of Gainesville FL related to all aspects of managing customer data. Person Parties Florida Party Sites Account Sites Office of the Accounts Finance and Provost and 235 Tigert Hall Adminis- Another benefit as a subscriber to this service is to take advantage of online Academic Gainesville Acct Site Uses tration Affairs Contacts FKOU Specific Relationships Admissions – Entity Relationships Finance and Colleges and Accounting seminars we offer from time to time in customer data management space. Schools College of Dean College of Mike Agricultural and Purchasing Miers Engineering Berger Life Sciences Environmental Environmental Dept. of Dept. of And And 1533 Fifield Hall 227 Chemical Bldg 303 Weil Hall 102 Elmore Hall There are multiple subscription options (Silver, Gold and Platinum levels) are Chemical Industrial & Horticulture Horticulture Gainesville Gainesville Gainesville Gainesville Engineering Systems Engg. Dept Dept Bldg 723 Dept. of available with each of these options providing different levels of service. Call us for 1545 Fifield Hall Room 118 Chemical Gainesville Gainesville Engineering Account Account Account Account Legacy# an appointment to discuss the options and how your company can take advantage 123456 Site Level Account Account Account Account Org Contact Site Site Site Site Legacy Contact of this new service. ID# 423412 Site Level Ship Ship Ship Ship Bill Org Contact To To To To To Legacy Contact ID# 423872 In today’s dynamic environment where business needs constantly change, we are here to help you manage the customer data in the best way possible by taking advantage of all the functionalities that Oracle has to offer. _______________________ Rhapsody Technologies, Inc. 1700 Park Street, Suite 205 Naperville IL 60563 (630) 717-1809 www.rhaptech.com ©2007 to 2010 Rhapsody Technologies, Inc., All rights reserved.

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