Researchers are constantly presented with ethical challenges in their work, but we’re not always well equipped to handle them. How can we avoid thinking of research participants as “resources” to extract from? Once the data are back in organisations, designers face a number of tough choices about how to use the data they’ve obtained – how should you tell someone else’s story? What about someone’s experience should you reduce to a summary? What is lost in that? Reuben will explore these ethical questions (and more!), and will present a practical framework that designers can use to identify the ethical lines in a project, so that they might understand when and why they’re crossing them.