B2B Content Marketing Strategies for Demand Generation and Lead Nurturing

Sinch
SinchProduct Marketing at Sinch
B2B Content Marketing Strategies for Demand Generation and Lead Nurturing
I. Content Strategy Explained



#b2bcontent
What’s the difference between content
     strategy and content production?




#b2bcontent
Strategic content has well-defined goals:

  •   Lead generation
  •   Brand awareness/thought leadership
  •   SEO
  •   Traffic
  •   Social shares
  •   Email sign-ups
  •   RSS subscriptions

#b2bcontent
#b2bcontent
You need criteria to define the success of
                 your content.




#b2bcontent
Content strategy is a mix of short-term and long-
                  term initiatives.

              Short Term        Long Term
             Blogging         White papers
             Podcasts          Infographics
         Comment marketing   Email newsletters




#b2bcontent
Evergreen Potential
                                                                                   eBook
                    Blog post*                                   White paper
                                 Webinar

                                                                         Infographic
                SlideShare



                                                                        Resource Demands


                     Blog post



                Podcast

   Newsletter

#b2bcontent
Questions to ask:

  1. What is the objective of my content?
  2. How will I evaluate the success of my
     content?

       Goals + Measurement = Content Strategy



#b2bcontent
II. Define Your Audience



#b2bcontent
Who is your target audience?

  •   Industry
  •   Title / Role
  •   Expert vs. novice
  •   Goals
  •   Problems

  Answer: Buyer Persona

#b2bcontent
Sample Buyer Persona:

  • Online Marketing Manager
  • Experienced with PPC, limited knowledge of
    display
  • Goals include driving traffic and conversions;
    key metrics are CPA and ROI
  • Frustrated by fragmented advertising
    landscape and lack of clear attribution

#b2bcontent
III. Choose Your Topic



#b2bcontent
What do they care about?

  •   Social listening
  •   Blogosphere
  •   Conferences & events
  •   Quora & LinkedIn Answers
  •   Google Suggest
  •   Google Insights
  •   FAQs
  •   Competitive research
  •   Sales and customer service teams

#b2bcontent
Great content speaks directly to your
        audience’s interests and needs.




#b2bcontent
IV. Select the Medium



#b2bcontent
Types of content:

  •   Blog posts                •   Webinars
  •   Infographics              •   Reports
  •   Videos                    •   Case Studies
  •   Brochures & Data Sheets   •   Tools & Widgets
  •   eBooks                    •   Podcasts
  •   Newsletters               •   Presentations
  •   Reference Guides          •   White Papers
  •   Microsites                •   Online Courses

#b2bcontent
How to Choose a Medium

  1. Content objective
  2. Resource availability
  3. Audience fit
  4. Distribution channel



#b2bcontent
V. Distribute the Content



#b2bcontent
Tips for Effective Content Distribution


  • Share within your own networks

  • Leverage paid channels when appropriate

  • Align the channel with your content objectives

  • Track & measure everything


#b2bcontent
Distribution Channels:
       • Email                   • Press Release
          • Drip
          • Nurture
          • Newsletter
       • Social Media            • Publisher & blogger
          • Twitter targeting      outreach
          • LinkedIn targeting
       • Paid advertising        • StumbleUpon Paid
          • PPC                    Discovery
          • Display
          • Retargeting
       • PR                      • Outbrain
       • SEO (organic search)    • Microsite/landing page
#b2bcontent
VI. Nurturing with Content



#b2bcontent
Nurturing Prospects & Clients w/Content

  • Drip campaigns for open leads
  • Value-add newsletter for current clients
  • Build an automated system
      – Leverage lead insights to segment drip campaigns
      – Opt-in newsletter for clients
      – Content templates for Sales teams
      – Content database that the entire organization can
        utilize

#b2bcontent
VII. Attribution &
               Measurement


#b2bcontent
How to Measure Content Performance

  • Option 1: Marketing Automation software
      – Marketo
      – Eloqua
      – HubSpot
  • Option 2: UTM Tags



#b2bcontent
Structuring UTM Tags

  • Tool: Google URL Builder
  • Sample URL:
  • http://www.retargeter.com/retargeting/four-ways-b2b-
    retargeting?utm_source=Social%2BMedia&utm_medium=Twitter&
    utm_content=Four%2BWays%2BRetargeting%2BCan%2BWork%2Bf
    or%2BB2B&utm_campaign=Retargeting%2Band%2BAd%2BTargetin
    g
  • Parameters:
      –   Campaign Source
      –   Campaign Medium
      –   Campaign Term
      –   Campaign Content
      –   Campaign Name
  • Auto-tagged in Google Analytics
      – Parse UTM cookie to pass info to CRM
#b2bcontent
VIII. The Principles of Content
              Marketing


#b2bcontent
1. Think strategically
  2. Plan both long-term and short-term initiatives
  3. Understand and relate to your audience
  4. Find the appropriate medium and channel
  5. Define your goals and measure everything
  6. Repurpose content whenever possible
  7. Adding value > pitching your services
  8. Build an ethos of being helpful to go from content
      marketer  thought leader
#b2bcontent
Contact Us

       Web: www.retargeter.com
         Phone: (415) 738-0573
                                        Hafez Adel, Sr Director of Marketing
                                        hafez@retargeter.com
      Twitter: http://bit.ly/AdxV9U
     LinkedIn: http://linkd.in/yqVIyq
   Facebook: http://on.fb.me/xvUGCL
      Google+: http://bit.ly/yYUxh0

                                        Caroline Watts, Marketing Manager
                                        caroline@retargeter.com
#b2bcontent
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B2B Content Marketing Strategies for Demand Generation and Lead Nurturing

  • 2. I. Content Strategy Explained #b2bcontent
  • 3. What’s the difference between content strategy and content production? #b2bcontent
  • 4. Strategic content has well-defined goals: • Lead generation • Brand awareness/thought leadership • SEO • Traffic • Social shares • Email sign-ups • RSS subscriptions #b2bcontent
  • 6. You need criteria to define the success of your content. #b2bcontent
  • 7. Content strategy is a mix of short-term and long- term initiatives. Short Term Long Term Blogging White papers Podcasts Infographics Comment marketing Email newsletters #b2bcontent
  • 8. Evergreen Potential eBook Blog post* White paper Webinar Infographic SlideShare Resource Demands Blog post Podcast Newsletter #b2bcontent
  • 9. Questions to ask: 1. What is the objective of my content? 2. How will I evaluate the success of my content? Goals + Measurement = Content Strategy #b2bcontent
  • 10. II. Define Your Audience #b2bcontent
  • 11. Who is your target audience? • Industry • Title / Role • Expert vs. novice • Goals • Problems Answer: Buyer Persona #b2bcontent
  • 12. Sample Buyer Persona: • Online Marketing Manager • Experienced with PPC, limited knowledge of display • Goals include driving traffic and conversions; key metrics are CPA and ROI • Frustrated by fragmented advertising landscape and lack of clear attribution #b2bcontent
  • 13. III. Choose Your Topic #b2bcontent
  • 14. What do they care about? • Social listening • Blogosphere • Conferences & events • Quora & LinkedIn Answers • Google Suggest • Google Insights • FAQs • Competitive research • Sales and customer service teams #b2bcontent
  • 15. Great content speaks directly to your audience’s interests and needs. #b2bcontent
  • 16. IV. Select the Medium #b2bcontent
  • 17. Types of content: • Blog posts • Webinars • Infographics • Reports • Videos • Case Studies • Brochures & Data Sheets • Tools & Widgets • eBooks • Podcasts • Newsletters • Presentations • Reference Guides • White Papers • Microsites • Online Courses #b2bcontent
  • 18. How to Choose a Medium 1. Content objective 2. Resource availability 3. Audience fit 4. Distribution channel #b2bcontent
  • 19. V. Distribute the Content #b2bcontent
  • 20. Tips for Effective Content Distribution • Share within your own networks • Leverage paid channels when appropriate • Align the channel with your content objectives • Track & measure everything #b2bcontent
  • 21. Distribution Channels: • Email • Press Release • Drip • Nurture • Newsletter • Social Media • Publisher & blogger • Twitter targeting outreach • LinkedIn targeting • Paid advertising • StumbleUpon Paid • PPC Discovery • Display • Retargeting • PR • Outbrain • SEO (organic search) • Microsite/landing page #b2bcontent
  • 22. VI. Nurturing with Content #b2bcontent
  • 23. Nurturing Prospects & Clients w/Content • Drip campaigns for open leads • Value-add newsletter for current clients • Build an automated system – Leverage lead insights to segment drip campaigns – Opt-in newsletter for clients – Content templates for Sales teams – Content database that the entire organization can utilize #b2bcontent
  • 24. VII. Attribution & Measurement #b2bcontent
  • 25. How to Measure Content Performance • Option 1: Marketing Automation software – Marketo – Eloqua – HubSpot • Option 2: UTM Tags #b2bcontent
  • 26. Structuring UTM Tags • Tool: Google URL Builder • Sample URL: • http://www.retargeter.com/retargeting/four-ways-b2b- retargeting?utm_source=Social%2BMedia&utm_medium=Twitter& utm_content=Four%2BWays%2BRetargeting%2BCan%2BWork%2Bf or%2BB2B&utm_campaign=Retargeting%2Band%2BAd%2BTargetin g • Parameters: – Campaign Source – Campaign Medium – Campaign Term – Campaign Content – Campaign Name • Auto-tagged in Google Analytics – Parse UTM cookie to pass info to CRM #b2bcontent
  • 27. VIII. The Principles of Content Marketing #b2bcontent
  • 28. 1. Think strategically 2. Plan both long-term and short-term initiatives 3. Understand and relate to your audience 4. Find the appropriate medium and channel 5. Define your goals and measure everything 6. Repurpose content whenever possible 7. Adding value > pitching your services 8. Build an ethos of being helpful to go from content marketer  thought leader #b2bcontent
  • 29. Contact Us Web: www.retargeter.com Phone: (415) 738-0573 Hafez Adel, Sr Director of Marketing hafez@retargeter.com Twitter: http://bit.ly/AdxV9U LinkedIn: http://linkd.in/yqVIyq Facebook: http://on.fb.me/xvUGCL Google+: http://bit.ly/yYUxh0 Caroline Watts, Marketing Manager caroline@retargeter.com #b2bcontent

Editor's Notes

  1. When weighing short and long term initiative, look at both the evergreen potential of a piece of content, and the resource demands necessary to complete it. In this content matrix, you can see the Evergreen potential on the Y-axis and Resource intensiveness on the X-axis
  2. Before creating any piece of content, ask yourself these two questions:First, what is the objective of my content? Every piece of content should be multi-dimensional, and ideally will serve 2 or more goalsHow will I evaluate succes?