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Blockchain in Retail :Omnichannel retailers can now compete and beat Amazon!

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The retail industry is a globally connected network of suppliers, brands, retailers and customers interacting in both physical stores and with digital online channels. This makes the retail industry an ideal beneficiary for the blockchain revolution. Join us to explore the ways in which retailers can benefit from blockchain now and over the next few years.

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Blockchain in Retail :Omnichannel retailers can now compete and beat Amazon!

  1. 1. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Blockchain in Retail : Omnichannel retailers can now compete and beat Amazon! Antony Welfare Innovation Strategy Director Confidential – Oracle Internal/Restricted/Highly Restricted
  2. 2. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. Confidential – Oracle Internal/Restricted/Highly Restricted
  3. 3. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 3 Antony Welfare  Retailer from birth, understanding in depth retail, financial and technology worlds  Starting with Sainsburys, Marks & Spencer and Dixons, through to own ecommerce and tech consulting  Blockchain Leader – UK Gov board advisor, UCL Blockchain Exec program and Blockchain Live advisor  Author of The Retail Handbook – #1 Amazon Bestseller  Sky News Retail expert and event speaker  Innovation Strategy Director @Oracle looking after Finance, Supply chain and HR innovations
  4. 4. Copyright © 2017, Oracle and/or its affiliates. All rights reserved.Copyright © 2017, Oracle and/or its affiliates. All rights reserved. 4 Disruption Online Confidential – Oracle Internal/Restricted/Highly Restricted 4
  5. 5. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 5  Search  Social  Ecommerce  Products Where did we come from? The Internet of Transactions
  6. 6. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 6  Search  Social  Ecommerce  Products Where did we come from? The Internet of Transactions
  7. 7. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 7 Trust Transparency Security Quality/Certainty Reduced costs Where are we going? The Internet of Value
  8. 8. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 8  A verified ledger of web page links could become a powerful alternative to search  A private ledger of our individual social media postings and friends could become an alternative to using Facebook  A public ledger of physical inventory could become an alternative to Amazon’s warehouses  A public ledger of our career profiles and connections could replicate LinkedIn Possible losers of - The Internet of Value
  9. 9. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Blockchain Adoption Momentum 9 2x: Growth in projected spend from 2017 to 2018 22%: of industry CIOs are in a planning stage or experimenting with blockchain, and another 43% have it on their radar 3x: The number of blockchain-related LinkedIn job postings more than tripled over the last 12 months
  10. 10. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |Copyright © 2017, Oracle and/or its affiliates. All rights reserved. 10 Enterprise Blockchain Confidential – Oracle Internal/Restricted/Highly Restricted 10
  11. 11. Copyright © 2018, Oracle and/or its affiliates. All rights reserved. 11 Blockchain for enterprise • Private shared database • Consensus of data verification • Control of capacity and cost • Designated “miners” • No cryptocurrency • Collective administration • Blockchain as tool not ideology
  12. 12. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Where Can You Apply Blockchain 12 • Blockchain is not a solution to all problems! • A few questions to ask to determine blockchain applicability – Is my business process pre-dominantly cross-departmental/cross-organizational? – Are there cross-system discrepancies that slow down the business? – Is there less than full trust among transacting parties? – Does it involve intermediaries, possibly charging expensive fees, adding risk or delay? – Does it require periodic offline (batch) reconciliations? – Is there a need to improve traceability or audit trail? – Do we need real time visibility of the current state of multi-party transaction? – Can I improve a multi-party business process by automating certain steps in it?
  13. 13. Copyright © 2017, Oracle and/or its affiliates. All rights reserved.Copyright © 2017, Oracle and/or its affiliates. All rights reserved. 13 The Blockchain business case Confidential – Oracle Internal/Restricted/Highly Restricted 13
  14. 14. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. 14 Business Value • Increase business velocity by accelerating transactions, enabling new business models and revenue streams • Automate multi-party business processes • Reduce cost and risk of using intermediaries • Reduce cost of fraud and regulatory compliance • Improve data quality and timeliness by avoiding offline reconciliation and manual exception handling • Increase auditability and trust, reduce audit costs
  15. 15. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |Copyright © 2017, Oracle and/or its affiliates. All rights reserved. 15 Can Omnichannel Retailers beat Amazon? Confidential – Oracle Internal/Restricted/Highly Restricted 15
  16. 16. Copyright © 2017, Oracle and/or its affiliates. All rights reserved.Copyright © 2017, Oracle and/or its affiliates. All rights reserved. 16 Omnichannel Retailers can beat…. • In an ever complex Retail world, the basics are critical: • You must have one view of your customer and one view of your stock • With Blockchain technology; transparency, real time data and shared ledgers will enable you to know where your stock is and where your customers interact at any stage, anywhere in your supply chain or selling channels • Add Blockchain technology to cloud, IoT, AI and other emerging technology and you can win the battle in the new Retail world
  17. 17. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |Copyright © 2017, Oracle and/or its affiliates. All rights reserved. 17 Blockchain in Retail and Supply Chain Confidential – Oracle Internal/Restricted/Highly Restricted 17
  18. 18. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 18 Retail and Supply Chain BLOCKCHAIN 16 USE CASES PROVENANCE SHIPPING Architects and IT Ops COUNTERFEIT PRODUCTSTRACEABILITY CRYPTOCURRENCIES SOURCING WARRANTY MANAGEMENT CERTIFICATION & AUTHENTICATION GIFT CARDS FINANCIAL TRANSACTIONS LOYALTY SUPPLY CHAIN TRANSPARENCY REFUNDS MANAGEMENT INVENTORY MANAGEMENT IDENTITY MANAGEMENT TOKENIZATION
  19. 19. Copyright © 2017, Oracle and/or its affiliates. All rights reserved.Copyright © 2017, Oracle and/or its affiliates. All rights reserved. 19 Example Customers: Oracle Autonomous Blockchain Cloud Service
  20. 20. 20Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Reduce Fraud & Damages • Track and transfer ownership of e-Commerce packaging • Reduce high levels of fraud, theft and damages • Full visibility to logistics chain also allows for faster customer inquiry response
  21. 21. Copyright © 2018, Oracle and/or its affiliates. All rights reserved. |Copyright © 2018, Oracle and/or its affiliates. All rights reserved. 21 Track Supply Chain • System to certify the supply chain of the olive oil producer, through the phases of production, packaging and shipment • Increases quality control, ensures only authorized sellers & buyers, and ensures a more credible reputation for the company
  22. 22. Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Reduce Counterfeit Transactions • Convert current bank guarantee process to electronic instead of manual, paper-based to reduce discrepancies due to errors/fraud • Reduce counterfeit bank guarantees which saves money • Speed processing times and provide a process for tracking across all parties involved 28
  23. 23. 23Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Enhanced Consumer Loyalty • Launched an “Integrated Mileage Platform” supporting the conversion of transportation mileages into commercial loyalty points • Improved customer experience, increased consumer loyalty and expanded customer base
  24. 24. 24Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Reduce Cost & Accelerate Business • Integrated invoice factoring marketplace with Oracle EBS’s across multiple LOBs • Sped-up transactions & eliminated transfer fees of banks & intermediaries
  25. 25. Copyright © 2018, Oracle and/or its affiliates. All rights reserved. |Copyright © 2018, Oracle and/or its affiliates. All rights reserved.Copyright © 2018, Oracle and/or its affiliates. All rights reserved. “Our decision is driven by our vision for global connectivity through intelligent logistics, reducing costs and creating value for all our stakeholders.” DP World Group Chairman and CEO Sultan Ahmed Bin Sulayem
  26. 26. Copyright © 2018, Oracle and/or its affiliates. All rights reserved. 26 Increase Trust & Transparency • Visibility into the flow of documents, goods, and payments by using blockchain to provide a distributed single source of truth • Improved utilization by 50% • Improved bottom line by 5%
  27. 27. Copyright © 2017, Oracle and/or its affiliates. All rights reserved.Copyright © 2017, Oracle and/or its affiliates. All rights reserved. 27 What should you do next?
  28. 28. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |Copyright © 2017, Oracle and/or its affiliates. All rights reserved. 28 Omnichannel Retailers can win!! • Trusted, Transparent, Efficient systems and processes, will allow all retailers to compete in the New Retail World Join the Retail Blockchain Consortium launch event 30th October 2018 Antony.welfare@oracle.com
  29. 29. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. Confidential – Oracle Internal/Restricted/Highly Restricted 29
  30. 30. Confidential – Oracle Internal/Restricted/Highly Restricted 30

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