Taking a Data-Driven Approach to
Business Continuity

Hello!
I am Kevin Hall
Director of Product
Business Resilience, Resolver
kevin.hall@resolver.com
Your
Photo
Here!

re·sil·ience
rəˈzilyəns/
noun
noun: resilience; plural noun: resiliences; noun: resiliency; plural
noun: resiliencies
1. The capacity to recover quickly from difficulties; toughness.
“The often remarkable resilience of so many British institutions“
2. The ability of a substance or object to spring back into shape;
elasticity.
“Nylon is excellent in wearability and resilience"

DATA

1.7 megabytes
PER HUMAN
By 2020,
of new information will be generated every second

By 2020,
the accumulated
volume of big data
will increase from
4.4 zettabytes to
(44,000,000,000,000 GB)
44zetta
bytes

300 Hours
of video are uploaded to YouTube
EVERY MINUTE

handles more than 1 million transactions
PER HOUR

users send roughly 31.25 million messages
and watch 2.77 million videos
EVERY MINUTE

DATA

Think of your
plan as a
SYSTEM

Think of your
PROGRAM
as a system

How many times are you going to ask?
RISK ASSESSMENT
What are your processes
and how do these threats
impact you?
BIA
Define your processes and
what could potentially
impact you
PLAN
Tell us about your
processes and what you
will do if you lose
technology, people or
building

Think of your
PROGRAM
as a system

It’s all about
RELATIONSHIPS
Process
Application

Process
Application
Building
It’s all about
RELATIONSHIPS

Application
It’s all about
RELATIONSHIPS

Server
It’s all about
RELATIONSHIPS

It’s all about
RELATIONSHIPS

It’s all about
RELATIONSHIPS

It’s all about
RELATIONSHIPS

It’s all about
RELATIONSHIPS

Data Centers

Data Centers

Data Centers

ServerApplicationProcessService

• RTO
• RPO
• Primary or secondary
• Versioning
• RTO
• RPO
• Why needed
• Work around
• How supported?
• Requirements
• In or output
• Critical?
ServerApplicationProcessService

4 hr RTO
ServerApplicationProcessService
4 hr RTO 4 hr RTO 4 hr RTO

4 hr RTO
ServerApplicationProcessService
4 hr RTO 4 hr RTO 4 hr RTO
2 hr install1 hr setup
7 hr RTO

Think of your
PROGRAM
as a system

HR System

CMDB System

Hurricane Irma Dashboard

Hurricane Irma Dashboard

Crisis System
HR
Facilities
Number of
Injuries
Facility
Damage/StatusFacilities
Reporting StatusEmployees
Systems
StatusIT

Data Centers

Think of your
plan as a
SYSTEM

Data to
Manage Your
Program

Data to
Manage Your
Program
Reviewed
Approved
Tested
Past Due
Risk
Compliance & Audit

Think of your plan as a system
Think of your program as a system
Define your data objects
Build relationships or dependencies
Collect data on the relationships
Think of a crisis as a system
Define data to manage the program
1.
2.
3.
4.
5.
6.
7.
SUMMARY

“Don’t fear failure. Not
failure, but low aim is the
crime. In great attempts it is
glorious even to fail.”
-Bruce Lee

re·sil·ience
rəˈzilyəns/
noun
noun: resilience; plural noun: resiliences; noun: resiliency; plural
noun: resiliencies
1. The capacity to recover quickly from difficulties; toughness.
“The often remarkable resilience of so many British institutions“
2. The ability of a substance or object to spring back into shape;
elasticity.
“Nylon is excellent in wearability and resilience"

Thanks!
Any questions?
kevin.hall@resolver.com