Pay pal evento_e-commerce_27-05-14

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Evento E-commerce Milano 27 maggio 2014
"Sfrutta al meglio le potenzialità del tuo e-commerce"

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Pay pal evento_e-commerce_27-05-14

  1. 1. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. PayPal How to increase online sales and Expand business abroad Maria Teresa Minotti – Business Development, PayPal Italy
  2. 2. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. Agenda 2 Introduce PayPal • eBay Inc and PayPal Intro • How to increase online sales • How to expand business abroad
  3. 3. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. Agenda • eBay Inc and PayPal Intro • How to increase online Sales • How to expand business abroad
  4. 4. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. ATTRACT & ENGAGE DELIVER & RETAIN CONVERT & PAY 1. 3. 2. PayPal, an company
  5. 5. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. PayPal makes it simpler for people to get more of what they want from their money – anytime, anywhere and any way. We’re literally reinventing how the world pays and gets paid. We connect customers to let them do business using just about any device and channel with all of the security and control they need.
  6. 6. 148MACTIVE ACCOUNTS1 $6,688 IN PAYMENTS PROCESSED EVERY SECOND2 9M PAYMENTS PROCESSED EVERY DAY3 +6M NEW ACTIVE ACCOUNTS1 Q1 2014 Financial Metrics $1.8BPAYPAL REVENUES 20% YOY TPV2 26% YOY $52B
  7. 7. $1 in every $6 Spent on e-commerce is spent through PayPal.*
  8. 8. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. PAYPAL MOBILE 1 Ricerca Forrester “The Total Economic Impact Of The Mobile Channel With PayPal For Online Merchants In Italy,” Maggio 2013; 2 Ricerca PayPal sales lift, 2013 Optimized MOBILE flow 57% of PayPal users would not buy if PayPal was not available on Mobile2 In 2013 $ 27bln Mobile Payments with PayPal (99% YOY) PayPal on your m-site and/or App brings 30% of incremental revenues (in 3 years)1
  9. 9. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. in Q1 2014 56.5MCARDS ON FILE FOR A SINGLE-CLICK/REPEAT PURCHASE AUTHORIZED PAYMENT VOLUME $314MAUTHORIZED PAYMENT VOLUME 62% QOQ 24.6% QOQ
  10. 10. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. OUR CUSTOMERS
  11. 11. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. WHY CONSUMERS LOVE PAYPAL + Easy to sign up and start using quickly + One account that lets you pay friends and family, online merchants and in stores + Buyer protection + Shop without sharing financial information + Shop and send money anytime, anywhere + Available in 193 markets around the world Simplicity Security Flexibility
  12. 12. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. WHY MERCHANTS LOVE PAYPAL Global Reach Incremental Sales Cost-EffectiveMobile + Access to more than 148 million accounts in 193 countries and 26 currencies + Buyer and seller protection + Proven results generating online sales and in-store traffic + Closed-loop model + Ability to connect with consumers no matter where they shop + Fixed transaction costs + Efficient customer acquisition method
  13. 13. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. WHY DEVELOPERS LOVE PAYPAL + Easy to sign up and start using quickly + One account that lets you pay friends and family, online merchants and in stores + Buyer protection + Shop without sharing financial information + Shop and send money anytime, anywhere + Available in 193 markets around the world Powerful Integration Global Reach Continuous Innovation
  14. 14. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. KEY MARKET ADVANTAGES Key Market Advantages Direct Relationship with both consumers and merchants Global Platform with huge momentum Core competencies in Security, Fraud Detection and Risk Management Strong Active User Base Customer Support 24/7 Regulatory Approval in all Markets Closed Party Model Data
  15. 15. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 15 Agenda • Italy SnapShot
  16. 16. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
  17. 17. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
  18. 18. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
  19. 19. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 19 KEY BRANDS ACCEPTING PAYPAL
  20. 20. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 20 Agenda • eBay Inc and PayPal Intro • How to increase online Sales • How to expand business abroad
  21. 21. PAYPAL CONVERSION RATE PayPal vs Standard checkout
  22. 22. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. EXTRA CONVERSION RATE UP TO 9,91% PAYPAL LOGO IN HOME PAGE PAYPAL LOGO IN PRODUCT PAGE EXPRESS CHECKOUT MARK PAYMENT WITHOUT REGISTERING PAYPAL LOGO IN PAYMENT PAGE PAYPAL PRIMARY PAYMENT METHOD WHAT’S PAYPAL NO ADDITIONAL COSTS ORDERS REVIEW MERCHANT LOGO ON PAYPAL REVIEW * Average based on measurements of increases in conversion rates in standard ordering processes in e-commerce, PayPal carried out as part of an analysis of 6 IT professionals with a total of 269 442 visitors in early 2012
  23. 23. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 23 Agenda • eBay Inc and PayPal Intro • How to increase online Sales • How to expand business abroad
  24. 24. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. E-COMMERCE WORLD WIDE Il flusso maggiore è Intra-UE e Intra-Region per il 41% di CBT Source: Modern Spice Routes, The Cultural Impact and Economic Opportunity of Cross-Border Shopping, July 2013; PayPal and Nielsen (US,UK, Germany, China, Brazil and Australia) 2,4B on line users
  25. 25. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. E-COMMERCE IN EUROPE Source: Netcomm Forum, 2014
  26. 26. 26CURRENCIES SUPPORTED 148M ACTIVE REGISTERED ACCOUNTS 193 MARKETS OFFER PAYPAL 80 LOCALIZED MARKETING SITES GLOBALLY EUROPEAN UNION EURO AUSTRALIAN DOLLAR CANADIAN DOLLAR NEW ZEALAND DOLLAR HUNGARIAN FORINT MALAYSIAN RINGGIT UNITED KINGDOM POUNDS STERLING HONG KONG DOLLAR UNITED STATES DOLLAR TAIWAN NEW DOLLAR CHINESE RMB SWEDISH KRONA SINGAPORE DOLLAR PHILIPPINE PESO BRAZILIAN REAL RUSSIAN RUBLE NORWEGIAN KRONE JAPANESE YEN MEXICAN PESO TURKISH LIRA SWISS FRANC CZECH KORUNA ISRAELI NEW SHEKEL DANISH KRONE THAI BAHT POLISH ZLOTY
  27. 27. CROSS BORDER DRIVERS FOR CONSUMERS " Payment method most used" (79%) "Consumer protection" (88%)" Fraud identity and cards cloned" (69%) Source: Modern Spice Routes, The Cultural Impact and Economic Opportunity of Cross-Border Shopping, July 2013; PayPal and Nielsen (US,UK, Germany, China, Brazil and Australia) Source: Modern Spice Routes, The Cultural Impact and Economic Opportunity of Cross-Border Shopping, July 2013; PayPal and Nielsen (US,UK, Germany, China, Brazil and Australia)
  28. 28. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. CROSS BORDER: from GLOBAL to LOCAL GLOBAL LOCAL • English website • Pricing with international currencies $-€ • Global marketing • Local language website • Pricing in local currency • Local shipping players • Investment in local marketing
  29. 29. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. • Increment your online sales accepting PayPal with extra 9,91% best practice • Selling wordwide leveraging 148 mln network consumer 26 currencies and 193 countries • Leader payment method online and mobile TAKE HOME…
  30. 30. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. Questions ? 30
  31. 31. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. Grazie!

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