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Le wiki croise la gestion de project 8 mars 2011

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Présentation en français en lien avec mon mémoire de maîtrise en gestion de projet. Le mémoire complet est disponible sur mon site www.regisbarondeau.com

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Le wiki croise la gestion de project 8 mars 2011

  1. 1. La gestion de projet croise le wikiRégis Barondeau8 mars 2011
  2. 2. Pourquoi?
  3. 3. • plusieurs parties• diversifiées• interreliées
  4. 4. Source: http://en.wikipedia.org/wiki/File:Work_Breakdown_Structure_of_Aircraft_System.jpg
  5. 5. Source: http://en.wikipedia.org/wiki/File:Pert_example_gantt_chart.gif
  6. 6. On connait le processus
  7. 7. Incertitude
  8. 8. Source: http://en.wikipedia.org/wiki/File:Wikipedia-logo-v2.svg
  9. 9. Source: http://www.flickr.com/photos/logicalrealist/2887337057/in/photostream/
  10. 10. Comment le wiki peut-il nous aider à composer avec la complexité en gestion de projet?
  11. 11. Qu’est ce qu’un wiki?
  12. 12. Un site web éditable
  13. 13. Attributs
  14. 14. Carte heuristique dynamique Historique Hyperliens ConvivialitéRecherche Accès Web Formulaires Accessibilité Mots-clés Flexibilité Catégories
  15. 15. La complexité en GP
  16. 16. Dates Auteurs Contributions1996 Baccarini Complexité = plusieurs parties interreliées Complexité = plusieurs parties interreliées +1999 Williams incertitude2003/2007 Jaafari/Shenhar Nécessaire changement de paradigme2006 Jafaari Vers une société qui s’auto-organise Geraldi&Albrec2007/2008 Vers une typologie de la complexité en GP ht/Mayor et al.
  17. 17. Complication / complexité
  18. 18. Ce nest pas tant la multiplicité des composants, nimême la diver sité de leurs inter relations, quicaractérisent la complexité dun système : tant quilssont pratiquement et exhaustivement dénombrableson sera en présence dun système compliqué (ouhy p e r c o m p l i q u é ) , d o n t u n d é n o m b r e m e n tcombinatoire pourrait permettre de décrire tous lescompor tements possibles. Cest limprévisibilitépote ntie lle (non calc ulab le a prio ri) descomportements de ce système qui caractérise lacomplexité.Source: http://www.mcxapc.org/static.php?file=lexique.htm&menuID=lexique
  19. 19. 3 principes moriniensSource: E Morin - Introduction à la pensée complexe, 2005
  20. 20. Dialogique
  21. 21. Source: http://fr.wikipedia.org/wiki/Fichier:Yin_yang.svg
  22. 22. Récursion
  23. 23. BA
  24. 24. BA
  25. 25. BA
  26. 26. Hologramme
  27. 27. Source: http://commons.wikimedia.org/wiki/File:Human_body_silhouette.svg & http://en.wikipedia.org/wiki/File:A-DNA,_B-DNA_and_Z-DNA.png
  28. 28. Source: http://commons.wikimedia.org/wiki/File:Human_body_silhouette.svg & http://en.wikipedia.org/wiki/File:A-DNA,_B-DNA_and_Z-DNA.png
  29. 29. 5 principes de Morgan • construire le tout dans la parties • redondance • variété requise • spécifications minimales • apprendre à apprendreSource: Morgan - Image de lorganisation - 2006
  30. 30. Wiki + projets complexes
  31. 31. • Pages Web/Titres • Édition collective • Recherche • Hyperliens3 principes Épistémologie dialogique Attributs Dialogique • Mots clés -Catégories Récursion Culture récursive • Historique • Trackers Hologramme Structure holographique • Carte heuristique dynamique • Accessibilité • Convivialité • Flexibilité• construire le "tout" dans les "parties"• redondance• variété requise• spécifications minimales• apprendre à apprendre Principales sources: Bertalanffy L. von (1956) "The theory of open systems" Edwards Jonathan (2007) "Wiki at Work" Morin E. (1977) "La Méthode T.1 La Nature de la Nature" Morin E. (2005) "Introduction à la pensée complexe" Morgan G. (2006) "Images de lorganisation"Pour le modèle complet voir: www.regisbarondeau.com Cunningham W. et Leuf B. (2000) "The WikiWay"
  32. 32. Collecte de données en 3 phases 08 Dec 2008 02 Oct 2008 16-17 July 2008 Source n.1: Source n.5: Entrevues préliminaires Sondage Source n.6: Rapport final Juin 08 Avant l’utilisation du wiki Pendant l’utilisation du wiki Déc. 08 Source n.3: Documents internes Source n.4: Observation du wiki Source n.2: Observation participative
  33. 33. 4 questions systémiques • Il fait quoi? • Pour quoi? • Dans quoi? • Devenant quoi?Source: http://www.mcxapc.org/static.php?file=lexique.htm&menuID=lexique consulté le 29.12.09
  34. 34. Projet
  35. 35. Organisation: Leader mondiale en télécommunicationProjet Logiciel interne de testBudget de la phase 1,2M$CADMembres canadiens: 16 personnesMembres de la directions: 8 personnesZone géographique: Amérique du Nord et EuropeDurée: 6 mois
  36. 36. Résultats
  37. 37. Avant le wiki
  38. 38. Constats• La disparité des outils entraine une réutilisation de contenu• Des outils officiels dautres non• Personne na une vue densemble sur le projet• Une culture administrative contrôlante• Des transferts limités voir une perte dinformation• Une connaissance limitée de loutil wiki• Vers un wiki par lutilisateur et pour lutilisateur• Le wiki perçu comme un carrefour
  39. 39. Analyse• Un système dinformation compliqué donc simplifiable• Le piège de la simplicité du réel mutile la complexité• Un système vertical noffrant pas la variété requise au pilotage du projet
  40. 40. Pendant lutilisation du wiki
  41. 41. Constats• Le wiki est devenu le carrefour des intelligences• Labsence de règle stricte libère les utilisateurs, prémice de leur auto-organisation• Le wiki mute selon les besoins du projet pour mieux le piloter• Le wiki modifie les habitudes de travail vers un apprentissage en boucle double• Le wiki représente les parties, le tout et leurs interrelations
  42. 42. Demo
  43. 43. Analyse• lépistémologie de la dialogique • hiérarchie aplanie • expression de vérités contraires• la culture récursive • modification de la culture vers la transparence • constante mutation • liberté dexpression• la structure holographique • tout dans la partie et la partie dans le tout • apprentissage en boucle double • instrument de pilotage pour la gestion de projet
  44. 44. Reproduction holographique différenciée
  45. 45. À l’issue de la recherche
  46. 46. Le wiki engendre un changement de culture où la perspective horizontale interpelle la réalité verticale.
  47. 47. Contributions et limites
  48. 48. Q&R
  49. 49. @regisbarondeau regis.barondeau@mac.com www.regisbarondeau.comSource: http://commons.wikimedia.org/wiki/File:Green_snake_on_wall_drain.jpg http://www.mcxapc.org/static.php?file=lexique.htm&menuID=lexique

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