Inbound call Scripts
© 2013 Regalix Inc. Confidential. All rights reserved 1
Live transfers - 1
© 2013 Regalix Inc. Confidential. All rights reserved 2
Consultant
Google Rep
Thank you for calling the...
Live transfers - 1
© 2013 Regalix Inc. Confidential. All rights reserved 3
Consultant
Google Rep
we will be glad to do tha...
Live transfers - 1
© 2013 Regalix Inc. Confidential. All rights reserved 4
Consultant
Google Rep
Yes, Could you please hel...
Live transfers - 1
© 2013 Regalix Inc. Confidential. All rights reserved 5
Consultant
Google Rep
I have the details here p...
Live transfers - 1
© 2013 Regalix Inc. Confidential. All rights reserved 6
Consultant
Advertiser
Hi John how are you?
I am...
Live transfers - 1
© 2013 Regalix Inc. Confidential. All rights reserved 7
Consultant
Advertiser
Yes, John do you make cha...
Live transfers - 1
© 2013 Regalix Inc. Confidential. All rights reserved 8
Consultant
Advertiser
Is this the right time fo...
Consultant: Proceed with the installation.
Post Installation is completed: -
© 2013 Regalix Inc. Confidential. All rights ...
Live transfers - 2
© 2013 Regalix Inc. Confidential. All rights reserved 10
Consultant
Thank you for calling the tag imple...
Live transfers - 2
© 2013 Regalix Inc. Confidential. All rights reserved 11
Consultant
we will be glad to do that.
Do you ...
Live transfers - 2
© 2013 Regalix Inc. Confidential. All rights reserved 12
Consultant
Yes, Could you please help
me with ...
Live transfers - 2
© 2013 Regalix Inc. Confidential. All rights reserved 13
Consultant
Could you help me with the Advertis...
Live transfers - 2
© 2013 Regalix Inc. Confidential. All rights reserved 14
Consultant
Could you help me with the first an...
Live transfers - 2
© 2013 Regalix Inc. Confidential. All rights reserved 15
Consultant
Could you please help me with the
a...
Live transfers - 2
© 2013 Regalix Inc. Confidential. All rights reserved 16
Consultant
Advertiser’s role in the company?
O...
Live transfers - 2
© 2013 Regalix Inc. Confidential. All rights reserved 17
Consultant
Great we have the required details ...
Live transfers - 1
© 2013 Regalix Inc. Confidential. All rights reserved 18
Consultant
Advertiser
Hi John how are you?
I a...
Live transfers - 1
© 2013 Regalix Inc. Confidential. All rights reserved 19
Consultant
Advertiser
Yes, John do you make ch...
Live transfers - 1
© 2013 Regalix Inc. Confidential. All rights reserved 20
Consultant
Advertiser
Is this the right time f...
Consultant: Proceed with the installation.
Post Installation is completed: -
© 2013 Regalix Inc. Confidential. All rights ...
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  1. 1. Inbound call Scripts © 2013 Regalix Inc. Confidential. All rights reserved 1
  2. 2. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 2 Consultant Google Rep Thank you for calling the tag implementation team my name is Seth. Hi this is Avery from Google I have an advertiser on the line who is looking to set up re-marketing on his website
  3. 3. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 3 Consultant Google Rep we will be glad to do that. Do you need any details from me? I have submitted the form already
  4. 4. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 4 Consultant Google Rep Yes, Could you please help me with the customer ID The customer Id is 123-123-1234
  5. 5. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 5 Consultant Google Rep I have the details here please transfer the call Introduces the advertiser with the consultant and transfers the call
  6. 6. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 6 Consultant Advertiser Hi John how are you? I am good so, you are going to help me install on the code on the website
  7. 7. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 7 Consultant Advertiser Yes, John do you make changes to your website or somebody else does it for you I make the changes.
  8. 8. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 8 Consultant Advertiser Is this the right time for us to go over the details and make changes on your website? Yes
  9. 9. Consultant: Proceed with the installation. Post Installation is completed: - © 2013 Regalix Inc. Confidential. All rights reserved 9 Consultant Advertiser Is there anything else I can help you with? No Thank you for your time and have a nice day.
  10. 10. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 10 Consultant Thank you for calling the tag implementation team my name is Seth. Hi this is Avery from Google I have an advertiser on the line who is looking to set up re- marketing on his website Google Rep
  11. 11. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 11 Consultant we will be glad to do that. Do you need any details from me? I could not submit the form Google Rep
  12. 12. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 12 Consultant Yes, Could you please help me with the customer ID? 123-123-1234 Google Rep
  13. 13. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 13 Consultant Could you help me with the Advertiser’s Company Name? View sonic Google Rep
  14. 14. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 14 Consultant Could you help me with the first and last name of the advertiser John Smith Google Rep
  15. 15. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 15 Consultant Could you please help me with the advertiser’s Phone no and e-mail address 123-123-1234 and test@test.com Google Rep
  16. 16. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 16 Consultant Advertiser’s role in the company? Owner Google Rep
  17. 17. Live transfers - 2 © 2013 Regalix Inc. Confidential. All rights reserved 17 Consultant Great we have the required details now. Please transfer the call Introduces the advertiser with the consultant and transfers the call Google Rep
  18. 18. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 18 Consultant Advertiser Hi John how are you? I am good so, you are going to help me install on the code on the website
  19. 19. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 19 Consultant Advertiser Yes, John do you make changes to your website or somebody else does it for you? I make the changes
  20. 20. Live transfers - 1 © 2013 Regalix Inc. Confidential. All rights reserved 20 Consultant Advertiser Is this the right time for us to go over the details and make changes on your website? Yes
  21. 21. Consultant: Proceed with the installation. Post Installation is completed: - © 2013 Regalix Inc. Confidential. All rights reserved 21 Consultant Advertiser Is there anything else I can help you with? No Thank you for your time and have a nice day.

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