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Online banking security awareness time for us to step up

Year end is always a great time to reflect and assess resolutions, improvements and goals, which makes me think about major improvements banks and financial....

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Online banking security awareness time for us to step up

  1. 1. Online Banking Security Awareness: Time for us to step up?Year end is always a great time to reflect and assess resolutions, improvements and goals, which makes methink about major improvements banks and financial organizations have made towards security in the last year.Most companies are doing everything they can to make sure the customer has a safe, secure and somewhatenjoyable/hassle-free experience with online banking. My question is, is the customer doing everything to makesure they are safe?Most financial organizations rant and rave about personal relationships because that is what everyone wants.With regards to security I feel like I have seen almost everything that organizations are doing to make sure thatcustomers are safe. Granted they have to do it to maintain our business but they are still doing it.A relationship can be defined as a connection, association, or an involvement. This seems to be the case when acustomer decides to join a bank and partake in its services including online banking.Lets be real, we have all heard the same schpeel: “https” in the address bar locked padlock icon unusual verbiage/look dont use weak passwords dont use public computers etc.How many of us really care about our security and are doing our part in the relationship to make sure we can besecure? Let me explain:Over the last week or so I have been conducting an informal survey. I have been asking people about theironline banking experience and what their major concerns and such are. This group included personal users andbusiness owners alike. I also noted that almost all were privy to the above things to look out for but when itcame to action every single one failed to observe any of the above checks. In fact, most of them have neverchanged their passwords that Im pretty sure were weak to begin with.Surprisingly a standard answer I kept hearing was “well my bank will give me my money back if I lose it so Imnot too worried”. Which almost made me wonder, with that attitude how much could they really care? Almostseems like a one sided relationship to me. Not only that, being a security engineer myself Im guilty of it.For one I need to be more proactive than reactive. If not, I feel like banks will continue to just force us to be byadding more tools, software, notices and training till it becomes second nature. Maybe we ourselves are causingthis....Is it time we cooperated a little more?Written by Redspin Engineer, James Makil WEB PHONE EMAIL WWW.REDSPIN.COM 800-721-9177 INFO@REDSPIN.COM

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