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Recommendi for-presentations11 oct2010


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Recommendi for-presentations11 oct2010

  1. 1. Instant feedback for speakers and presenters: A free tool from Recommendi<br />Adam Dorrell, CEO Directness <br />12 October2010 <br /><br />How did I do?<br /><br />
  2. 2. What did your audience think?<br />Speakers rarely get the feedback they would like from presentations at conferences<br />Sometimes in an omnibus report from all speakers<br />Maybe some weeks after the event<br />No universal rating system<br />Audience members<br />Like to give feedback immediately<br />Only with a short response (not 40 questions)<br />May want a copy of presentation<br />?<br />
  3. 3. A simple and free solution… from barcode to bargraph<br />Recommendiis a web application that measures feedback instantly<br />2-minute no-cost setup<br />Expert survey template<br />Surveys from mobile and desktop<br />Promote with your unique QR-code and short URL code<br />Net Promoter® Score as standard<br />Dashboards with charts and feedback downloads<br />Use your code anywhere – ideal for presenters!<br />Get going in two minutes on<br />
  4. 4. NPS: A universal measuring standard<br />Most marketers not aware of a standard in measuring customer experience<br />Net Promoter® Score was launched in 2003<br />Simple concept: Measure customer loyalty, predict future growth<br />One Question: “Would you recommend…” always 0 – 10 scale <br />The Net Promoter Score is used by a growing number of organizations around the world<br />Fast becoming key business metric<br />Used as standard in Recommendi<br />Ideal for measuring presentation experience<br />Score 0 - 6: Detractors <br />%Promoters - %Detractors = Net Promoter Score<br />Score 9 -10: Promoters <br />The Net Promoter Score: Originated by Fred Reichheld, detailed in books including “The Ultimate Question” and the seminal HBR article “The One Number You Need to Grow”<br />
  5. 5. Getting going with Recommendi<br />Sign-up on<br />Free for up to 100 responses per month*<br />Start using your QR-code or short code to survey straight away<br />Customise words and add logo to personalise<br />Collect feedback.<br />Look for a positive Net Promoter Score<br />Sample of 10 and over should give good indication<br />20 to 50 good score!<br />Survey is already filled with expertly written text. Modify this to suit your needs, add a logo<br />*€20 or £17 or $27 /month for 1000 responses and advanced reporting <br />
  6. 6. Promoting your survey<br />Copy the short code or the QR-Code from the Recommendi dashboard<br />Promote by<br />using code in a presentation<br />Print on a business card<br />Send by email<br />Ideas<br /><br />
  7. 7. What is a QR-Code?<br />The Recommendi barcode is a 2D Quick Response (QR) code that can be read by many devices, including most smart phones.<br />Almost all phones in Japan have a QR-Code reader built-in, and free apps are available for iPhone, Android, Blackberry and others.<br />Try i-nigma on iPhone, and on ‘Barcode Scanner’ on Android.<br />
  8. 8. Downloads and social media<br />Help the audience by adding to your survey confirmation page<br />Add your website details<br />Contact details<br />Add a link to the presentation for download<br />Add your Twitter and Facebook accounts<br />Tweet and Facebook buttons only show on scores 7 and above<br />
  9. 9. Use in your presentation<br />Paste the code and short URL into your document<br />
  10. 10. Thank you!<br />Any questions?<br />Would you recommend this presentation to others?<br />Snap the QR-Code or the short URL to rate our presentation today and a download link.<br />How did I do?<br /><br />