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Designing for Humans: Lessons from City Planning

This presentation was delivered at STLX 2019; the conference for user experience professionals in the St. Louis region. The content discussed two frameworks from city planning and discussed their current relevance and future application for those designing experiences with technology.

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Designing for Humans: Lessons from City Planning

  1. 1. Designing for Humans: Lessons from City Planning Rebecca Nathanson Human-Centered Design Lead 1904labs STLX Conference October 12, 2019 Grace Kyung Project Manager Urban Strategies, Inc.
  2. 2. Retrieved from:‘Pokémon Go’ players in London. The game is bringing people together as they meet and share tips in their hunt for virtual monsters. PHOTO: TOLGA AKMEN/ZUMA PRESS Immersive technology is changing how we experience cities.
  3. 3. AR will impact experiences of... ● Navigation ● Tourism ● Social interaction ● Disaster response ● Education ● Medicine
  4. 4. We need to understand the design of “the street” if we are designing experiences that interact with it. User Experience City planning Immersive technologies in the built environment (AR, VR...)
  5. 5. What is city planning?
  6. 6. Designing Safe Streets
  7. 7. Imagine a grandparent or eight-year-old you care about. StreetUsabilityTest!
  8. 8. What do we know about the relationship between street design and human behavior?
  9. 9. 1. When roads are wider, we drive faster. Image: -and-must-be-replaced-now/381117/
  10. 10. 10 - 15 MPHSource: NACTO 2. As we drive faster, our peripheral vision decreases.
  11. 11. 40 + MPHSource: NACTO
  12. 12. How do planners approach this problem? Change the street design to alter behavior of people driving.
  13. 13. Traffic Calming Demonstrations
  14. 14. 2015
  15. 15. More photos Text Retrieved from:
  16. 16. Grace add two more slides / photos? Text
  17. 17. City Planning with a Racial Equity Lens
  18. 18. Racial Equity A STATE IN WHICH A PERSON’S LIFE OUTCOMES CANNOT BE PREDICTED BY RACE. When our regional systems (education, housing, healthcare, jobs, transportation, and more) work well for all people so that disparities are closed and all residents, regardless of their race and zip code, have justice and the opportunity to thrive. (Forward Through Ferguson, 2018)
  19. 19. STL Redlined Neighborhoods Source: Health Equity Works 1937
  20. 20. Source: Health Equity Works 73 years later (2010)
  21. 21. What can we learn from city planning?
  22. 22. # 1: Design around the needs of people.
  23. 23. Image: eenshot-12-1200x672.png Google AR prototype 2018 Google AR Beta Oct. 2019
  24. 24. # 2: Design for all ages and abilities.
  25. 25. Text # 3: Design a process that empowers those impacted.
  26. 26. Text Retrieved from:
  27. 27. Text # 4: Design for racial equity. There are consequences when we don’t.
  28. 28. Imagecredit:TheNewYorkTimes Source: Joy Boulamwini Algorithmic Justice League
  29. 29. Recap
  30. 30. 1. Design experiences around people. 2. Design for all ages and abilities. 3. Design a process that empowers those impacted. 4. Design for racial equity. Designing for Humans: Lessons from City Planning
  31. 31. Questions / Discussion Thank you! Rebecca Nathanson Grace Kyung