Anders Vergaderen | Uiteenzetting RealDolmen | 25102013

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The connected company: 66% van de CIOs zien efficiënte samenwerking als essentieel voor waarde creatie. Bovendien zijn het merendeel van de taken van kenniswerkers dermate complex geworden dat samenwerking tussen verschillende disciplines binnen een bedrijf en over bedrijven heen noodzakelijk is. RealDolmen licht in deze presentatie toe hoe technologie samenwerking kan ondersteunen en wat de valkuilen en best practices zijn bij de implementatie van samenwerkingsplatformen.

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Anders Vergaderen | Uiteenzetting RealDolmen | 25102013

  1. 1. www.realdolmen.com THE CONNECTED COMPANY OCTOBER 25, 2013 | SLIDE 1
  2. 2. #Name: Joris Poelmans #Function: Principal Consultant #Email: joris.Poelmans@realdolmen.com #Twitter: jopxtwits #Blog: jopx.blogspot.com #Mobile: 0497828534 Company: www.realdolmen.com #AndersVergaderen OCTOBER 25, 2013 | SLIDE 2
  3. 3. Demographics Mobility Consumerization of IT Information wave TRENDS THAT SHAPE THE FUTURE WORKPLACE OCTOBER 25, 2013 | SLIDE 3 (Social) Networks
  4. 4. MOST OVERLOOKED TREND 18 years Average S&P 500 company lifespan today. 75% replaced by 2027 Compared with 68 years in 1950 Accelerating pace of change forces companies to reinvent itself Also see http://jopx.blogspot.be/2013/04/trends-impacting-collaborative-tools.html OCTOBER 25, 2013 | SLIDE 4
  5. 5. IS YOUR COMPANY A SURVIVOR? “…incessantly destroying the old one, incessantly creating a new one…the perennial gale of creative destruction” (Schumpeter, 1942) OCTOBER 25, 2013 | SLIDE 5
  6. 6. COLLABORATION IS REQUIRED FOR VALUE CREATION Sales Marketing Finance OCTOBER 25, 2013 | SLIDE 6
  7. 7. TOP PERFORMING COMPANIES HAVE ENGAGED EMPLOYEES Source Gallup: Employee Engagement: How to Build a High Performance Workforce (2012) OCTOBER 25, 2013 | SLIDE 7
  8. 8. SOCIAL ENABLES THE CONNECTED ENTERPRISE CUSTOMER FOCUSED, INNOVATIVE AND AGILE OCTOBER 25, 2013 | SLIDE 9
  9. 9. EMPLOYEES AT THE CENTER OF YOUR VIRTUAL WORKPLACE “Employees” “Communities” Group View • Projects • Departments • Domains • Workgroups OCTOBER 25, 2013 | SLIDE 10 My View • Information • Conversations • Relationships • Bookmarks • Teams • Connections “Enterprise” Corporate View • Knowledge • People • Talent • Expertise • IP • Projects • Relationships • Processes
  10. 10. TRANSFORMING CULTURE + DEPLOYING TECHNOLOGY “The Social (Connected) Enterprise is implemented 80% through organization culture and 20% through technology” Gartner, September 2012 OCTOBER 25, 2013 | SLIDE 11
  11. 11. WHY IS IT DIFFICULT TO ADOPT NEW TECHNOLOGIES? Delayed Gratification OCTOBER 25, 2013 | SLIDE 12 No Guarantees Squishy Benefits
  12. 12. USER ADOPTION AND CHANGE    If a new idea is initiated and self-sustaining, then adopted by a critical mass of users, the idea will survive. There is a lag time to get critical mass adoption. Different groups of people inside an organization Innovators Early Adopters Early Majority Late Majority Laggards 2.5 % 13.5% 33% 33% 18% Always OK with what is new OCTOBER 25, 2013 | SLIDE 13 Open to new idea, but after serious consideration, look for strategic opportunity Are followers, not leaders. See and follow. Critical Mass ! Apply to use when pressure, skeptical. Always link to the past as reference
  13. 13. 7 “secrets” to get you started OCTOBER 25, 2013 | SLIDE 14
  14. 14. Secret # 1: It’s about delivering engaging solutions OCTOBER 25, 2013 | SLIDE 15
  15. 15. SHARE AND WORK ON DOCUMENTS OCTOBER 25, 2013 | SLIDE 16
  16. 16. KNOWLEDGE AT YOUR FINGERTIPS USING SHAREPOINT SEARCH OCTOBER 25, 2013 | SLIDE 17
  17. 17. GROW YOUR NETWORK OCTOBER 25, 2013 | SLIDE 18
  18. 18. VIRTUAL MEETINGS WITH LYNC Multidisciplinair oncologisch consult AZ Sint Lukas - http://www.youtube.com/watch?v=7W8F7E5Bsgk OCTOBER 25, 2013 | SLIDE 19
  19. 19. Secret # 2: It’s about WIIFM OCTOBER 25, 2013 | SLIDE 20
  20. 20. ADOPTION IN FOUR WORDS Me Mine Ours Focuse d OCTOBER 25, 2013 | SLIDE 21
  21. 21. YOUR PERSONAL WORKPLACE WITH YOUR TASKS AND YOUR DOCUMENTS OCTOBER 25, 2013 | SLIDE 22
  22. 22. ACCESSIBLE WITH YOUR DEVICE OCTOBER 25, 2013 | SLIDE 23
  23. 23. Secret # 3: It’s about listening OCTOBER 25, 2013 | SLIDE 24
  24. 24. ALLOW USERS TO PROVIDE FEEDBACK     User feedback helps identify where you’ve got adoption challenges Provide an opportunity to provide feedback on every page of your online workspace Get up out of your desk and ASK for feedback! Conduct usability tests and LISTEN to what people say but WATCH what they do OCTOBER 25, 2013 | SLIDE 25
  25. 25. Secret # 4: It’s about support OCTOBER 25, 2013 | SLIDE 26
  26. 26. IT TAKES A VILLAGE Seed the organization with evangelists Pilot team Volunteers Employee advocates Plan ongoing support Office hours Center of Excellence Training and Documentation Make sure the help desk is prepared OCTOBER 25, 2013 | SLIDE 27
  27. 27. Secret # 5: It’s all about comfort OCTOBER 25, 2013 | SLIDE 28
  28. 28. HAVE A TRAINING ROADMAP – TO INCREASE USER COMFORT Don’t assume it’s intuitive One size does not fit all Don’t try to train all at once OCTOBER 25, 2013 | SLIDE 29 Adapt to the style of the learner
  29. 29. OCTOBER 25, 2013 | SLIDE 30
  30. 30. JUST THE FACTS Communications planning does not end at solution launch OCTOBER 25, 2013 | SLIDE 31 Communication needs to be persistent
  31. 31. LAUNCH VIDEO http://www.scoop.it/t/intranet-launch-videos-and-teasers OCTOBER 25, 2013 | SLIDE 32
  32. 32. OCTOBER 25, 2013 | SLIDE 33
  33. 33. THE SEVEN SECRETS         It’s about delivering engaging solutions It’s about WIIFM It’s about listening It’s about support It’s all about comfort It’s about communications Dream big, start small ... OCTOBER 25, 2013 | SLIDE 34
  34. 34. QUESTIONS OCTOBER 25, 2013 | SLIDE 35

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