What is a digital ecosystem? Learn how to manage your digital resources – owned media (such as your website), earned media (such as social engagement), down to paid media (print or online advertisements). This slideshow will take you through: • Types of media • What is a customer experience ecosystem? • How do I create a customer experience ecosystem? • How to test, learn and evolve • Understanding your customers • Some questions to get you thinking about your brand and situation Happy reading! If you have any questions or would like to know more, please get in touch with Reading Room.