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RESUME

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RESUME

  1. 1. RAVINDER SINGH H.NO. D-1/36, PRATAP VIHAR PART-03, KIRARI SULEMAN NAGAR NEAR ROHINI SECTOR-22 DELHI-110086 MOBILE NUMBER- 9868431615 E-MAIL ID- rahul9748@gmail.com SENIOR LEVEL OPERATIONS MANAGER 11+ years’ restaurant operations experience / private companies & joint ventures with up to 12 crore revenue per anum high growth & established companies / start up ventures / turnarounds Participative management professional; results focused, entrepreneurial and practical. Progressive leadership experiences have created a passion for surpassing financial and service objectives via a combination of world class service delivery, lean operating methods, renewed marketing directions and incentive driven rewards for team achievement. Derive genuine pleasure from transforming high potential staff into outstanding leaders demonstrating the creativity critical to financial and operational success. Business management core professional competencies include:  Multi unit operations management  Crore- Rupees P&L management  Food, Labor, marketing cost controls  Sales, product, market analysis  Project planning & development  Risk Management & inventory management  Site selection & construction  Facility Management  Vendor sourcing & negotiating  Customer relations & satisfaction  Human Resource Management
  2. 2.  Team building and staff retention  Liasoning with the various government authorities RELEVANT EXPERIANCE LITE BITE FOODS PVT.LTD (Privately held company having 3000 to 3500 employees having more than 70 operational outlets ) Operation Manager ( 2014 – Till date) Opened more than 14 quick service restaurants in last year. Which includes Baker street Bistro café, Baker street Express, Pick N fly, Street foods By Punjab grill, Street Foods by Punjab grill Express, Krispy kreme Express outlet and 4700 BC express outlet. Having an experience of handling multi outlets and successfully operating them since 2012. Handling the airport QSR and CDR outlets at Domestic airport T-01D and International airport T-03. Responsible for the sales growth, budgeting, HR, marketing, New product launch, Price determination and costing of new products, Planning and P&L. Key achievements: 1) The sales growth is 20% extra then the budgeted sale. 2) Food cost has been reduced by 4% in comparison to last year. 3) Baker street bistro café got best F&B outlet of the year for 2014. 4) Increased overall profitability by reducing the Food cost, labor cost, HLP and other operating expenses. CAREER GRAPH  APRIL 2008 TO TILL DATE - With Lite Bite Foods Private Limited as Operation Manager and reporting to Assistant Vice president operations and planning.  December 2006 to April 2008 - With Pan India Food Solutions Private Limited as Assistant Restaurant Manager at Spoon Food Court, Metro Walk Mall, Rohini.  October 2004 to December 2006- With Nirula’s Corner house Private Limited as Shift Manager.
  3. 3. Education qualification:  COMPLETED TWO YEARS POST GRADUATE DIPLOMA (CORRESPONDENCE) IN OPERATIONS MANAGEMENT FROM IMT GHAZIABAD. ( YEAR 2015)  COMPLETED GRADUATION IN B.COM (P) (CORRESPONDENCE) FROM DELHI UNIVERSITY. ( YEAR 2004)  DIPLOMA IN COMPUTER APPLICATION FROM STERLITE FOUNDATION. ( YEAR 2004)  SENIOR SECONDARY FROM C.B.S.E. BOARD DELHI. (YEAR 2001) RECOGNITION AND APPRICIATION:  GOT CERTIFICATE OF APPRECIATION ON GETTING THE F&B OUTLET OF THE YEAR AWARD FROM GMR FOR BAKER STREET TERMINAL-03 OUTLET. (YEAR 2015)  GOT CERTIFICATE FROM DIVERSEY ON THE PARTICIPATION OF BASIC CLEANING AND BASIC FOOD SAFETY PROGRAMME. ( YEAR 2012)  GOT AN APPRICIATION LETTER FROM LITE BITE FOODS ON ACHIEVING THE MAGICAL FIGURE OF RS. 1CRORE. ( YEAR 2010)  GOT APPRICIATION LETTER FROM LITE BITE FOODS ON SUCCESFUL OPENING OF NEW BAKER STREET OUTLETS AT DOMESTIC AIRPORT TERMINAL 01-D. (YEAR 2009). WE HAVE OPENED NOS-5 QSR OUTLETS IN A YEAR AT AIRPORT T-01D.  GOT CERTIFICATE OF ‘TRAIN THE TRAINER’ ON SUCCESFULLY COMPLETING TRAINING OF TRAIN THE TRAINER PROGRAMME AT NIRULA’S. ( YEAR 2005) Dated: Place: (RAVINDER SINGH)

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