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The ticking time bomb of shadow IT - and what to do about it

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How can you implement solutions that benefit both the economic interest of the CEO, create the engagement of the user and have the CISO answer "yes" to the most difficult question "are we secure" - to the point where the barrier for cyber criminals to break is not even worth the effort trying

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The ticking time bomb of shadow IT - and what to do about it

  1. 1. The ticking time bomb of shadow IT WEBINAR Rasmus Holst Chief Revenue Officer e rasmus@wire.com . m +1 628 252 9359 @holst on Wire The most secure collaboration platform.
  2. 2. © 2018 Wire Swiss GmbH A whole generation is moving off email as the “closed circle” communications tool 2 Use Snapchat daily to keep in touch with friends Of over 16 use mobile as primary device 46% 93% Use Instagram daily to check and share pictures Use Facebook daily to check in and set updates 38%32% Email and PC are not even on the radar — but neither is security
  3. 3. © 2018 Wire Swiss GmbH … and organizations are moving to give employees “social tools” in the workplace The revolution is happening and CEOs have recognized the challenge SOURCE: NoJitter Research 2018 Has implemented social/collaboration tools Many deploy more than one collaboration tool
  4. 4. © 2018 Wire Swiss GmbH Tell us why this makes economic sense ? EXECUTIVES
  5. 5. © 2018 Wire Swiss GmbH 5 ...and if productivity is of CEO concern information moves faster than ever From implementing messenger style collaboration tools SOURCE: https://michaelhyatt.com/category/main/productivity/ Fewer words per similar message Reduction in email 73%83%
  6. 6. © 2018 Wire Swiss GmbH So let’s just reflect on that for a moment … a 100 people company spend per year This is the single biggest cost in knowledge companies and collaboration tools help optimize this significantly 90.000 hours /43 FTEs SOURCE: Washington Post Research 6 Washington Post Research says 4.1 hours of email per day — at 220 workdays and 2080 hours for an FTE
  7. 7. © 2018 Wire Swiss GmbH 7 What do you need to “get it right” Lessons from NoJitter Research 25% Concerned with security 25% Organizational Readiness 19% No need 16% Cloud Avoidance 6% Cost So marrying social speed with a secure fabric is the “trick” to get it right SOURCE: NoJitter Research 2018
  8. 8. © 2018 Wire Swiss GmbH 8 Do we know we protect the information 71% of UK companies have no cyber insurance — while 81% of executives deeming it “vital” Breaches costs European companies 400bn GBP per year — the problem is serious and growing SOURCE: Computer Weekly
  9. 9. © 2018 Wire Swiss GmbH CISO Tell me how I answer the question if this is secure before I even consider this
  10. 10. © 2018 Wire Swiss GmbH 10 But what if the cloud is decentralized - no central storage Security is always a concern when all is stored centrally in the cloud and on breach destroys all But what if the cloud is not storing all in the middle +60% of breaches come from inside the organization and most email server are only encrypted at rest or transit — back-ups often not at all
  11. 11. © 2018 Wire Swiss GmbH … sure … but we don’t know where our data is used or goes 11 Open Source — does not mean open for break in — it means transparency and strong cryptography algorithms Most of the current collaboration vendors do not provide transparency on where the data go — Gmail, Yahoo, WhatsApp etc. have all been caught in scanning data for advertising purposes
  12. 12. © 2018 Wire Swiss GmbH 12 … now you have nothing central but I can break into devices Each message can be its own fortress with forward secrecy and a double ratchet algorithm Now try to break the 90.000 man hours of work one by one - do you even want to try
  13. 13. © 2018 Wire Swiss GmbH 13 … all vendors say they are secure …. how do I audit that Ensure that the audits are public and not hidden away if you need to ask for them - be concerned
  14. 14. © 2018 Wire Swiss GmbH 14 … now you can answer the most difficult question on ModernCISO ranking I know we are secure because it is an architecture that has not been hacked and the effort involved to get ALL messages is almost insurmountable Open Source End to End Encryption Public Audits Message fortress SOURCE: ModernCISO Are we secure? How do we know? 61%141 How do we know if we have been hacked or breached? 48%122 Are we spending the right amount on your cybersecurity program? 39%107 How do we compare to peers within the same industry? 48%98 How effective is our security program? 39%98 Is our investment in cybersecurity going towards the right priorities? 43%97
  15. 15. © 2018 Wire Swiss GmbH TEAM Hey — answer the question — now you told me how to be secure — now I want social speed and mobile @ work
  16. 16. © 2018 Wire Swiss GmbH 16 … now you know it is secure — now learn from where to meet people The generation are mobile natives Make it mobile
  17. 17. © 2018 Wire Swiss GmbH 17 … include emotions and reactions Learn from the social media to keep them engaged Create engagement
  18. 18. © 2018 Wire Swiss GmbH 18 … include externals — partners, customers, consultants Internal communication is “non revenue”— generating extend the platform to external to avoid shadow IT like WhatsApp Open up
  19. 19. © 2018 Wire Swiss GmbH 19 … not everything is worth saving Internal and notifications might not be worthwhile saving — next generations understand that from social networks Ephemeral is understood
  20. 20. © 2018 Wire Swiss GmbH 20 … turn on the pace Short bursts of messages makes it more likely for colleagues and customers/partners to respond Make it fast-paced
  21. 21. ● Makes economic sense and increases productivity ● Lessens insurance requirement and risk In conclusion … contrary to intuition might make the workplace safer ● Creates an risk to effort equation that is in the organizations favor ● Builds a framework of privacy and security — that engages ● Helps transform work to make it secure, mobile, inclusive and fast-paced Now we can all answer the question — why are we secure
  22. 22. The most secure collaboration platform. Wire is the most secure collaboration platform. We are transforming the way business’ communicate in the same way and speed that our founders disrupted telephony with Skype. Wire is consistently delivering groundbreaking first - from our unique “message fortress” architecture to encrypted video conferences and guest rooms - our customers rely on Wire to be at the forefront of secure, private yet sleek collaboration. We are a 70 people strong organization with offices in Berlin, San Francisco and Zug. We proudly serve over 300 customers on five continents - from the biggest brand names over non-profits to small medium business’. About Wire Rasmus Holst Chief Revenue Officer e rasmus@wire.com m +1 628 252 9359 @holst on Wire Contact me for questions

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