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Registrar Mohammed Rasheed


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Registrar Mohammed Rasheed

  1. 1. Mohammed A Rasheed Registrar – UAE +971 (50) 5551993 +971 (52) 6517556 Email: CAREER OBJECTIVE Seeking an opportunity where I can work towards the achievement of the organization goals. Adopting my experience and my ability to achieve personal and professional growth. Endowed with quick adaptation skills and willingness to learn, I am willing to diversify and enhance my productivity in the organization. TECHNICAL EXPERTISE Network Administrator/Systems Analyst:  Windows 2003 Server, Active Directory, Exchange 2003  Windows Server 2008 Active Directory, Configuring, Network Infrastructure, Configuring.  Astaro Gateway, Wireless Access Point  Manage Symantec Backup Exec.  Manage KAV Antivirus Server.  LAN Hardware and Software Integration/Installation Soft Skills  A positive attitude and ability to plan and adapt to change.  Demonstrated understanding of the application of technology to deliver admission and registration services.  Able to keep up effective working relationships with students, employees and public.  Self-motivated  Strong analytical skills  Excellent Multitask workload and follow up skills  Good Communication skills  Team working skills  Problem-solving abilities Certifications  ITIL® Foundation Certifications. (2012).  Windows Server 2008 Active Directory, Configuring. (2010)  Windows Server 2008 Network Infrastructure, Configuring. (2010) Training courses:  Communication Skills 2015 (UAE Academy)  Sophos UTM V9 Certified Engineer October 30-November 1 2012 (Sophos Education)  Microsoft Exchange 2010 Server (UAE Academy)  CCNA(UAE Academy)  MCSE 2003(UAE Academy)  ISSAF Security Professional- Qualified (ISP-Q) March 10, 2007 (UAE Academy)
  2. 2.  New Horizon IT Assessment System March 27, 2004. (New Horizon) Projects:  IT Support in Abu Dhabi Chamber of commerce and Industry board of directors elections 2010/2013(Dec 2009).  Support Center in Abu Dhabi Census 2011 (Sep – Nov 2011). PROFESSIONAL EXPERIENCE Abu Dhabi School of Management (ADSM) Dec 2014 – Present Position: Registration Officer Key Responsibilities Work as Admission and Registration Officer to plan and manages all activities related to admission, registration services, and student records. Also responsible for the implementation of relevant bylaws through supervising the staff in the delivery of services related to admissions, grades, student records, registration enrollments, graduation. ● Supervise the review and evaluation of applicant files to determine the admissibility of applicant utilizing established ADSM’s admissions standards. ● Organize and administer the records, registration and graduation functions, including transcript evaluations. ● Provide leadership and develop appropriate recommendations for the implementation of related technology application in support of enhanced services offered. ● Problem solve the student disputes as they relate to records and registration. ● Collaborate with deans, faculty, IT and student counselors to facilitate and improve services to students, including catalog and registration/records policy questions. ● Provide back-up for records, admission and registration services, including registering students, issuing transcripts, answering phones, scanning, reporting grades and working special events. Abu Dhabi School of Management (ADSM) Jan 2014 – Dec 2014 (One Year) Position: Academic Computing Support Consultant Key Responsibilities ● Determines requirements, designs, builds, tests, implements, maintains and enhances business systems. ● Develops and implements comprehensive test plans to ensure that systems and programs are tested and debugged. ● Determines proper installation parameters for software and hardware, for smooth integration, transition and efficiency. ● Analyzes, detects, identifies and corrects technical problems and deficiencies. ● Provides computer and audiovisual display services for courses, programs, and conferences. ● Set up and configuration of new machines. ● Installation configure and test new software ● Training on common desktop applications ● Provides the initial development and ongoing upgrade of technology classrooms. ● Troubleshooting software, hardware and network issues ● Responding to a wide range of account problems and software questions ● Assisting Academic Computing staff as they support educational use of applications and online tools. Abu Dhabi Chamber (ADCCI)/UAE Academy Apr 2008 – Jan 2013 (4 Years and 8 months) Position: IT Specialist Key Responsibilities ● Managing and Monitoring servers. ● Design and deploy IT Infrastructure Solutions in Manufacturing business.
  3. 3. ● Serve as second-level expert helpdesk consultant for client/server applications. ● Participate in the design and review of new Windows systems and Windows application deployments. ● Establish and implement policies, procedures, and technologies to ensure system security. ● Recommend any additional hardware or software requirements needed for successful Windows Server deployments, configuration, or maintenance. ● Planning and implementing future IT developments and undertaking project work. ● Devising and updating IT Strategy and roadmaps for the business. ● Suggesting and providing IT solutions to business and management problems. ● Monitoring network usage and performance. ● Assist HOD IT for evaluation & selection of new technologies. ● Manage & ensure uptime for WAN, Internet, VPN network. ● Making IT as enabler for the business and providing competitive edge. Etisalat Contact Center Dec 2006 – Apr2008 (One year and 4 months) Position: Call Center Support (101 Helpdesk) Key Responsibilities ● Technical Support. ● Information hotlines & Contact handling. ● Provides technical assistance to system users ● Provides desktop OS (Windows) technical support Integrated Computer System (ICS) Sep 2003 –Dec 2006 (3 year) Position: IT Engineer Key Responsibilities ● Installing Windows operating systems (OS), system and hardware configuration, troubleshooting system and hardware issues, software upgrades for OS and hardware and daily monitoring of servers and desktops. ● Install and configure peripheral equipment such as monitors, keyboards, printers and disk drives ● Install and modify personal computer and network hardware and software New Vision Computer Feb 2000 –April 2003 (3 year) Position: IT Support Key Responsibilities ● Install and configure peripheral equipment such as monitors, keyboards, printers and disk drives ● Install and modify personal computer and network hardware and software ● Technical Support/customer care ● Maintenance and Troubleshooting ● Various application / systems EDUCATIONAL QUALIFICATIONS Bachelor in Computer Science Ajman University of Science and Technology Network, College of Computer Science & Computer Engineering Graduated January 2005. LANGUAGES Arabic (Native), English (Fluent)
  4. 4. PERSONAL INFORMATION Full Name : Mohammed Abdulla Rasheed Date of Birth : September 7th, 1980 Gender : Male Marital Status : Single Nationality : Sudan Address : UAE, Fujairah Visa Status : Employee Visa Driving License : Valid UAE Driving License E-mail : Contact : +971 (50) 2323127 - +971 (52) 6517556 References Khalfan Saeed Al Saadi General Manager TASNEEF-RINA Business Assurance T: +971 2 6922333 Wasim A Fadloun Senior Applications Administrator & ICT Team Leader UAE Academy Tel: 00971-2-6917768 Sapna Naroola Senior Human Resources Officer UAE Academy Tel: 00971-2-6917706 Shoukri Abdul Rahman Yaghi Director of Information Technology Abu Dhabi Chamber of Commerce and Industry Tel: 00971-2-61773