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Terumo Medical Integrated Business Analytics at its Best


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Terumo Medical Integrated Business Analytics at its Best

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Terumo Medical Integrated Business Analytics at its Best

  2. 2. 6 Conference Sessions. 3 Lunches. 1 Happy Hour! Join Us. − LUNCH N LEARNS @ the Thirsty Bear, 11:45-1:00 pm − Mon: Cloud Showcase Featuring Universal Health Services and Brookdale Hospital − Tues: MasterCard Worldwide Drives Performance Using Oracle HPCM − Wed: Terumo Medical: Integrated Business Analytics at its Best! − Register for Lunches or Tuesday night Happy Hour @Southside Spirit House − RANZAL KIOSK, Moscone West, 3rd Floor We're giving away Apple watches and TVs, wireless headphones, Bluetooth speakers, and much more! Receive an entry every time we see you - sessions, lunches, happy hour, and at our EPM kiosk #10 − CONFERENCE SESSIONS − TransRE Presents: Thursday, 9/22, 9:30am - 10:15am, Moscone West - 3020 Introduction and Update: Oracle Hyperion Financial Close Suite − Brookdale Hospital Presents: Thursday, 9/22, 1:15pm - 2:00pm, Moscone West - 3018 Brookdale Hospital's Journey to the Cloud − PPG Industries & Trinity Health Presents: Thursday, 9/22, 1:15pm - 2:00pm, Moscone West - 3024 Customers Present - PPG Industries Simplifies with DRM
  3. 3. Welcome and Logistics • Patrick Rafferty • Big Data Analytics Practice Director – Edgewater Ranzal • Muthu Sellappan • Director Of Business Analytics – Terumo Medical Corporation
  4. 4. Agenda • About Terumo Medical • Challenges in Medical Device Reporting • How Big Data Enables Agility @ Terumo • Big Data Cloud Architecture • Business Intelligence, Planning and Reporting • Oracle Business Intelligence in the Cloud and On The Go • Q&A
  5. 5. About Terumo Medical • Manufacturer of Medical Equipment, founded in 1921 • Name inspired by the German pronunciation of the word “thermometer” • Headquartered in Tokyo, with offices on 5 continents • Terumo products are used in over 160 countries • Diverse Product Portfolio and Multiple Subsidiaries Worldwide • Terumo Medical Corporation • Terumo Cardiovascular Systems (TCVS) • Terumo Pharmaceutical Solutions
  6. 6. Edgewater Ranzal and Terumo • Relationship begun in 2011 with Sales Reporting solution • Evolved from EPM/Hyperion into Business Intelligence and Reporting and now Big Data • Over the past year, Edgewater Ranzal has been assisting Terumo and subsidiaries on a number of endeavors • Financial Reporting • FDA Compliance and Quality Reporting • Big Data Strategy
  7. 7. Data Management @ TCVS – Challenges and Obstacles • Massive Data Diversity across key reporting sources • Oracle systems such as JD Edwards • Growth through acquisition has led to system / source proliferation • Legacy hard-to-unlock systems for PLM and other key functions • Highly Regulated Environment • FDA CFR Part 11
  8. 8. Challenges and Obstacles (cont’d) • An Elephant Never Forgets… • Need to have data stored and available going back decades • Point-in-time reporting, state of data as it existed at point in time • Change Data Capture a huge challenge • Extremely fine-grained laborious requirements for data sourcing • Per report validation of attribute traceability has led to huge BI Backlog • No centralized platform for data access • Data shape and structure makes traditional modeling unfeasible • Unstructured document content • Jagged yet structured XML representations of procedures and parts
  9. 9. Challenges and Obstacles (cont’d) • Compliance Requirements inhibit agility and efficiency • Playing catch-up on a per report, per request basis • No facility / capability for pro-active investigation of quality issues • Lack of structure leaves no room for innovation, advanced analytics • Simple findability across multiple systems a huge issue • Ex: Find procedures, parts and references across PLM, Complaints, ERP
  10. 10. Solution Proposal Enabling Agility @ Terumo • First things first… • Clear Need for Centralized Data Warehouse, ETL and Reporting • Unify systems, data flow and ETL workloads • Remove legacy reporting infrastructure (Crystal) • Ranzal Big Data team recommended a Cloud-based Hybrid Data Lake/EDW • Enables acquisition, ingest, transform and querying across any data source • Scales to meet variety of size requirements (multiple systems, change data capture) • Removes bottleneck on data acquisition and cleansing/modeling • Provides multiple ways for Terumo knowledge workers and analysts to access data • HiveQL and SQL to the EDW for Reporting and Ad Hoc query • Oracle Big Data Discovery (BDD) and R/SAS for innovators, researchers, data scientists and ad hoc analysis • Apache Solr for findability and referencability across multiple systems
  11. 11. Solution Proposal Enabling Agility @ Terumo • Combination of Open Source and Enterprise Software • Big Data Lake powered by Hortonworks Data Platform providing FDA- validated software and tight integration with Azure • Familiarity and satisfaction with Oracle BI Foundation Suite (more to come) driving standardization • Re-use of existing BI environments, tools and knowledge to deliver reports to users • Evolving ecosystem of advanced analytics and discovery tools (BDD, Oracle R, Solr, SAS) position TCVS well for future • Emerging technologies such as Apache Falcon provide orchestration, traceability and access reporting
  12. 12. Structured Access Innovation / Discovery (In Progress) Source Systems Logical Architecture Big Data Lake In The Cloud (HDP) Quality JDE PLM System XML Apache Falcon For Data Governance HDFS EDW Layer Hive Solr Spark OBIEE Doc System Legacy ERP Oozie BDD SAS / R SOLR
  13. 13. The Technology Behind the Platform
  14. 14. The Technology Behind the Platform • Big Data Lake • Hortonworks Data Platform 2.3 • Hive, Solr, Falcon, Sqoop, Oozie, Solr • Data Lake Hosted in Microsoft Azure Cloud • Terumo has multiple source systems, databases, document repositories running in Azure today • Existing Reporting infrastructure (Oracle BI Foundation Suite) also running in Azure Cloud • Consistent stable versioning of hardware, software key to maintaining FDA compliance
  15. 15. The Technology Behind the Platform • Structured Access Layer • Oracle BI 12c running on Windows / SQL Server • Oracle BI 12c hooked into Hadoop via Hive JDBC connector • Innovation / Experimental Layer • Oracle Big Data Discovery 1.3 (Evaluation) • Apache Solr 4.9, upgrading to 6.2
  16. 16. Big Data plus Traditional BI • Existing OBIEE Environment in the Cloud • New Big Data Platform builds off the proven success we’ve had in the past • Private Cloud Infrastructure running Oracle Technology • Integrated tightly with existing systems and reporting warehouses • Including but not limited to: • Essbase • JD Edwards
  17. 17. Sales and Marketing Reporting Solutions in the Cloud • Sales and Customer Analysis Portal • Challenge to provide detailed order and customer data to sales staff • Access needed to be timely and extremely detailed (to Invoice Level) • Access needed to be mobile and offline-enabled for users in the field • Solution • Highly complex, interactive dashboards delivered using OBIEE • Backed by multi-source data warehouse encompassing JDE, Essbase • Supported by drill-through from Essbase into a relational EDW housing JDE data • With OBIEE Mobile Content Enabled
  18. 18. In the Cloud and On the Go • As discussed, Oracle BI running in MSFT Azure Cloud • On-demand access to reports and drilldown • Single point of access to key information • Dramatic reduction in time to access for key customer data • Report lag from Weeks/Months to Daily or less • Increased customer satisfaction and sales • Key Financial and Sales Reports on the Go • Mobile experience improves sales force and management efficiency
  19. 19. BI Dashboard
  20. 20. Q&A • Questions?
  21. 21. Celebrating twenty years of Integrated Business Analytics Solutions ENTERPRISE PERFORMANCE MANAGEMENT | BUSINESS INTELLIGENCE | BIG DATA