Skills shortage
incl. quarterly mobility, confidence & job satisfaction
Randstad Workmonitor
Global Press Report Q3 2013
R...
content
• Chapter 1: key takeaways
• Chapter 2: employee expectations per country
• Chapter 3: mobility
• Chapter 4: satis...
Demands on employees’ skills and competencies
• globally, almost nine out of ten employees feel employers
nowadays make hi...
Responsibility
• who is responsible for ensuring that the skills and
competencies of employees correspond with the job
req...
Expectations for the future
• not only do employees feel that employers make higher
demands on their employees’ competenci...
Worries for the future
• despite the fact that 92% of all employees do anything to
meet their job requirements, with the c...
Age differences
• young employees (<24 years) relatively often feel
employers nowadays make lower demands on their
employe...
Mobility, satisfaction & personal motivation (1)
Level of confidence slightly increased
• there seems to be a positive cha...
Mobility, satisfaction & personal motivation (2)
Mobility index
• after the mobility index had declined slightly, it is no...
Mobility, satisfaction & personal motivation (3)
Satisfaction highest in Denmark, Luxembourg and
India
•in Europe, employe...
Mobility, satisfaction & personal motivation (4)
Europe: Scandinavia least focused on promotion
•the number of employees f...
background to Randstad Workmonitor (1)
• The Randstad Workmonitor was launched in the
Netherlands in 2003, then in Germany...
background to Randstad Workmonitor (2)
• the study is conducted online among employees aged 18-
65, working a minimum of 2...
content
• Chapter 1: key takeaways
• Chapter 2: employee expectations per country
• Chapter 3: mobility
• Chapter 4: satis...
15
Argentina
• Most Argentines (87%) think
employers nowadays make
higher demands on their
employees’ competencies than 5
...
16
Australia
16
• Most Australians (84%) believe
employers nowadays make
higher demands on their
employees’ competencies t...
17
Belgium
17
• Almost all Belgians (88%)
believe that the demands
employers set for employees’
competencies nowadays are
...
18
Brazil
18
• 94% of Brazilians believe
employers nowadays set higher
demands for employees’
competencies. This is the 2n...
19
Canada
19
• Almost all Canadians (91%)
hold the employer responsible
for ensuring that the skills and
competences of em...
20
Chile
20
• Nine out of ten (89%) people
in Chili believe that nowadays
employers make higher demands
on their employees...
21
China
21
• In China most people believe
employers make higher demands
on their employees’ competences
nowadays (94%).
•...
22
Czech Republic
22
• Most people from the Czech
Republic (87%) believe that
employers nowadays make
higher demands on th...
23
Denmark
23
• Like in the rest of the world,
most Danish people (87%)
believe that the demands
employers make on their
e...
24
France
24
• Most of the people in France
(86%) believe that nowadays
employers make higher demands
on their employees’
...
25
Germany
25
• Like in all countries, most of
the Germans (87%) think that
employers make higher demands
on their employe...
26
Greece
26
•90% of the people in Greece
believe that employers make
higher demands on the
employees’ competences than
fi...
27
Hong Kong
27
• Almost all people in Hong Kong
(93%) consider it to be the
responsibility of employers to
make sure that...
28
Hungary
28
• Two thirds of the Hungarian
people think that employers
nowadays make higher demands
on employees’ compete...
29
India
29
• 90% of the Indians indicate
that their job requirements have
changed significantly over the
past five years....
30
Italy
30
• Most Italians (85%) believe
that nowadays employers make
higher demands on their
employees’ competences than...
31
Japan
31
• Three quarters of the Japanese
people expect their job
requirements to become more
demanding in the next fiv...
32
Luxembourg
32
• 82% of the employees from
Luxembourg think that
nowadays employers make
higher demands on their
employe...
33
Malaysia
33
• More than half of the Malaysian
employees (55%) are afraid not
to be unable to meet their job
requirement...
34
Mexico
34
• A lot of Mexican employees
believe that years social skills
(80%), digital skills (94%),
education (90%) an...
35
Netherlands
35
• Nine out of ten employees
from the Netherlands (89%)
believe that nowadays employers
make higher deman...
36
New Zealand
36
• Like other countries, the vast
majority of the people in New
Zealand (86%) believe that
employees make...
37
Norway
37
• In Norway, 79% of the
employees believe that
employers nowadays make
higher demands on their
employees’ com...
38
Poland
38
• In Poland, 81% of the people
believe that employers nowadays
consider social skills as more
important than ...
39
Singapore
39
• Nine out of ten employees
from Singapore think that
nowadays employers make
higher demands on employees’...
40
Slovakia
40
• While 83% of the employees in
Slovakia expect their job
requirements to become more
demanding in the futu...
41
Spain
41
• In Spain, 91% of the
employees believe that
employers make higher demands
on employees’ competences than
fiv...
42
Sweden
42
• Most Swedish employees
consider it to be the
responsibility of the employer to
ensure their is a good fit
b...
43
Switzerland
43
• The vast majority of the
people in Switzerland (86%)
believe that nowadays employers
make higher deman...
44
Turkey
44
• Nine out of ten employees in
Turkey (91%) consider it to be
the responsibility of the
employers to make sur...
45
UK
45
• In the UK 89% consider it the
responsibility of the employer to
make sure there is a good fit
between job requi...
46
US
46
• In the US, 61% experienced
significant changes in their job
requirements over the last five
years.
• Three quar...
content
• Chapter 1: key takeaways
• Chapter 2: employee expectations per country
• Chapter 3: mobility
• Chapter 4: satis...
• * change in the first category (not actively
– light blue line
•** change in the 2nd category (actively)
– dark blue lin...
Randstad Workmonitor Q3, August 201349
The drop in the mobility index of the previous
quarter did not continue in q3 2013;...
Changes
Netherlands 6%*
Poland 7%*
Sweden 7%*
US 5%*
Argentine 7%*
Japan 10%*
Malaysia 7%*
Germany 7%**
Hungary 11%**
Braz...
The level of trust in finding another job increased in Q3
2013. The fear of job loss seems to slowly decrease
Randstad Wor...
content
• Chapter 1: key takeaways
• Chapter 2: employee expectations per country
• Chapter 3: mobility
• Chapter 4: satis...
satisfaction in Europe
53
Question: How satisfied are
you in general working for
your current employer?
Within Europe
sati...
India has the most
satisfied employees
outside Europe (81%).
Malaysia and Canada are
the runner up with both
77% satisfact...
content
• Chapter 1: key takeaways
• Chapter 2: employee expectations per country
• Chapter 3: mobility
• Chapter 4: satis...
Question: To what extent are you
focussed on getting a promotion?
Within Europe, people from the
Scandinavian countries ar...
Outside Europe, people in
Japan are least focused on
getting a promotion; 57% of
the Japanese employees
claims they are no...
More information
Randstad Holding - Group marketing & communications
+31 (0)20 569 56 23
corporate.communications@randstad...
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Randstad workmonitor global press report september 2013

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Randstad workmonitor global press report september 2013

  1. 1. Skills shortage incl. quarterly mobility, confidence & job satisfaction Randstad Workmonitor Global Press Report Q3 2013 Randstad Holding nv August 2013
  2. 2. content • Chapter 1: key takeaways • Chapter 2: employee expectations per country • Chapter 3: mobility • Chapter 4: satisfaction • Chapter 5: personal motivation 2 Randstad Workmonitor Q3, August 2013
  3. 3. Demands on employees’ skills and competencies • globally, almost nine out of ten employees feel employers nowadays make higher demands on their employees’ competencies than five years ago (86%). Especially employees in Brazil (93%), China (94%), Malaysia (93%) and Spain (91%) feel this way. Hungarian employees don’t feel this change that much (66%). • when it comes to digital (86%) and social skills (73%), education (76%) and experience (76%), employees also feel that employers are more demanding than 5 years ago. In Asian countries such as China, India and Malaysia employees more often feel this, while in Hungary employees less often think their employers are more demanding in this respect (social skills 41%, digital skills 75%, education 61% and experience 57%). Randstad Workmonitor Q3, August 20133
  4. 4. Responsibility • who is responsible for ensuring that the skills and competencies of employees correspond with the job requirement? Most respondents find this to be a shared responsibility; 87% of employees think it is the responsibility of the employers, 81% think it is mostly a job for the employee. • Brazil is the only country where employees see a greater responsibility for employees than for employers when it comes to filling the gap between skills and job requirements (87% vs 76%). On the other hand, in Denmark, Germany, Luxembourg and Sweden employees are clear in who they feel is responsible: the employer is. Randstad Workmonitor Q3, August 20134
  5. 5. Expectations for the future • not only do employees feel that employers make higher demands on their employees’ competencies than five years ago, they also think their job requirements will become more demanding in the coming five years (76%). Especially in China (93%), India (92%), Malaysia (91%) and Brazil (91%), employees expect that in the coming years their job requirements will become more demanding. In Spain (57%) and Denmark (62%) employees less often feel this way. • When it comes to specific competencies, employees also feel these will become more and more important. Especially experience (87%) will become more important, but digital skills (80%), social skills (79%) and education (77%) are expected to gain importance as well. Randstad Workmonitor Q3, August 20135
  6. 6. Worries for the future • despite the fact that 92% of all employees do anything to meet their job requirements, with the changes experienced over the past five years and the expectations for the future, a third of all employees (34%) fear they will no longer be able to meet their job requirements in due time. • this concern of not meeting job requirements is the highest is Japan (60%). This is remarkable since people in Japan are at the same time less willing to do anything to meet the job requirements (57%). Especially Japanese men are afraid they can’t meet the requirements (64% vs. 56% of women), while they are more willing than women to act upon it (61% vs. 53%). The same goes for younger vs. older employees: young Japanese employees are more afraid of not meeting job requirements, while they are more willing to do something to keep up. Randstad Workmonitor Q3, August 20136
  7. 7. Age differences • young employees (<24 years) relatively often feel employers nowadays make lower demands on their employees than five years ago (average 33%, young employees 44%). On the other hand, when looking at specific skills and competencies (such as digital skills and experience), this subgroup more often thinks employers have become more demanding over the past five years. • looking at the next five years, young employees more often feel their job requirements will become less (51% vs. 24%). Nevertheless they do more often fear they can’t meet the job requirements in due course (41%) vs. 34%). Randstad Workmonitor Q3, August 20137
  8. 8. Mobility, satisfaction & personal motivation (1) Level of confidence slightly increased • there seems to be a positive change in the level of confidence employees have in finding a new (different or comparable) job. After a few downfalls in the last quarters, confidence has finally increased. In Sweden, Argentina, Japan, Malaysia and the US, confidence in finding a comparable job has increased. While in Germany, Hungary and India, confidence has increased when it comes to finding a different job. In The Netherlands and Poland, employees have less confidence in finding a comparable job. Brazil is the only country where employees have less confidence in finding a different job compared to the previous quarter. Fear of job loss stable • overall, the fear of losing one’s job is stable. A significant increase in fearing to lose one’s job only occurred in Japan (8% vs. 4%). In Belgium and Australia fear of job loss has declined. Randstad Workmonitor Q3, August 20138
  9. 9. Mobility, satisfaction & personal motivation (2) Mobility index • after the mobility index had declined slightly, it is now at the same level as the first quarter of 2013 and at the highest point in three years (109). • the mobility index of several countries has changed. Mobility has risen in Spain, Norway, India and Slovakia. There has been a decrease in mobility in The Netherlands, Belgium and Australia. More employees not actively looking for a new job • the proportion of employees not actively looking for a new job has increased slightly. Overall, there has been no change in the number of people actively looking for a new job. In India (33% vs. 28%) and Mexico (18% vs. 11%) however, more employees actively looking for a new job. Randstad Workmonitor Q3, August 20139
  10. 10. Mobility, satisfaction & personal motivation (3) Satisfaction highest in Denmark, Luxembourg and India •in Europe, employees in Denmark and Luxemburg (78%) are most satisfied. Hungarian (49%) and Greek (52%) employees are least satisfied with their current employer. •outside Europe, the most satisfied country is India (81%), followed by Malaysia (77%) and Canada (77%). The least satisfied countries can be found in Asia: Japan (44%), Hong Kong (47%) and China (60%). •Employees in Sweden, Canada and Japan are more satisfied than they were in the last quarter. In the Czech Republic and Mexico however, employees are less satisfied with their current employer than they were in the previous quarter. Randstad Workmonitor Q3, August 201310
  11. 11. Mobility, satisfaction & personal motivation (4) Europe: Scandinavia least focused on promotion •the number of employees focussing on promotion has increased in a few European countries: Switzerland, Spain and Hungary. In Italy, employees are most focused on getting a promotion, in Scandinavian countries people are least focussed on getting a promotion •there were no significant other changes in focus on promotion Non-Europe: Focus highest in Mexico and India •outside Europe, employees in Mexico and India maintain the strongest focus on a promotion. Japanese employees are the least focused on promotion. This ranking has not changed since Q4 2012. •Compared to the previous quarter, the focus on promotion rises for New Zealand (58% vs. 49%), China (87% vs. 76%) and Malaysia (85% vs. 77%). Randstad Workmonitor Q3, August 201311
  12. 12. background to Randstad Workmonitor (1) • The Randstad Workmonitor was launched in the Netherlands in 2003, then in Germany, and now covers 32 countries around the world. The study encompasses Europe, Asia Pacific and the Americas. The Randstad Workmonitor is published 4 times a year, making both local and global trends in mobility visible over time. • The Workmonitor’s Mobility Index, which tracks employee confidence and captures the likelihood of an employee changing jobs within the next 6 months, provides a comprehensive understanding of sentiments and trends in the job market. Besides mobility, the survey addresses employee satisfaction and personal motivation as well as a rotating set of themed questions. Randstad Workmonitor Q3, August 201312
  13. 13. background to Randstad Workmonitor (2) • the study is conducted online among employees aged 18- 65, working a minimum of 24 hours a week in a paid job (not self-employed). Minimum sample size is 400 interviews per country. The Survey Sampling International (SSI) panel is used for sampling purposes. The 3rd wave of 2013 was conducted between 17 July and 5 August 2013 in the following countries: Randstad Workmonitor Q3, August 201313 Argentina Chile Germany Italy New Zealand Spain UK Australia China Greece Japan Norway Sweden USA Belgium Czech Republic Hong Kong Luxemburg Poland Switzerland Brazil Denmark Hungary Mexico Singapore The Netherlands Canada France India Malaysia Slovakia Turkey
  14. 14. content • Chapter 1: key takeaways • Chapter 2: employee expectations per country • Chapter 3: mobility • Chapter 4: satisfaction • Chapter 5: personal motivation 14 Randstad Workmonitor Q3, August 2013
  15. 15. 15 Argentina • Most Argentines (87%) think employers nowadays make higher demands on their employees’ competencies than 5 years ago. • Most Argentines (90%) think employers are responsible for ensuring there is a good fit between job requirements and the skills and competencies of employees. Almost as much Argentines (86%) believe employees are (also) responsible for this. • Almost two thirds of the Argentine people (63%) think their job requirements will become more demanding in the future. • Most Argentines believe that the importance of social (76%) and digital skills (90%) has grown over the last five years . The Argentines think social (84%) and digital skills (85%) will become more important in their job. • Argentines believe that experience (94%) and education (90%) will become more important for their position. 15 Randstad Workmonitor Q3, August 2013
  16. 16. 16 Australia 16 • Most Australians (84%) believe employers nowadays make higher demands on their employees’ competencies than 5 years ago. •Three quarters of the Australians expect their job requirements to become more demanding in the future. Over a quarter are afraid to not be able to meet their job requirements in the future. • 92% of Australians will make sure they do anything to meet their job requirements. • Looking back at the last five years, mainly digital skills have become more important (87%). A third of Australians does not think social skills are more important now compared to five years ago. Looking into the future, Australians generally expect the importance of social skills (73%), digital skills (79%), experience (84%) and education (74%) will increase over time in their positions. Randstad Workmonitor Q3, August 2013
  17. 17. 17 Belgium 17 • Almost all Belgians (88%) believe that the demands employers set for employees’ competencies nowadays are higher than five years ago. About one fifth (22%) think the demands are now lower. • More than one third (35%) of Belgians are afraid that in the future they will not be able to meet their job requirements. Almost everyone (91%) does everything to meet their job requirements. • 90% of the Belgians think that employers are responsible for a good fit between job requirements and employees’ competencies and skills. A smaller number of Belgians (74%) believe employees are responsible for this. • In Belgium, two third of the employees expect digital skills (67%) and education (69%) to become more important over time. About three quarters of the Belgians expect social skills (73%) and experience (78%) to increase in importance in the future. Randstad Workmonitor Q3, August 2013
  18. 18. 18 Brazil 18 • 94% of Brazilians believe employers nowadays set higher demands for employees’ competencies. This is the 2nd highest share of all surveyed countries. • Three quarter of Brazilians consider (76%) employers to be responsible for a good fit between job requirements and the skills and competences of employees. 87% finds employees themselves are responsible for this. • More than four out of ten Brazilians (42%) are afraid that over time they will not meet their job requirements anymore. In addition, 96% make sure they will do anything to meet their job requirements. • Brazilians believe nowadays social skills (89%) digital skills (92%), education (93%) and experience (90%) are more important than five years ago. Brazilians also feel that in the future these four components will only become more important in their job. Randstad Workmonitor Q3, August 2013
  19. 19. 19 Canada 19 • Almost all Canadians (91%) hold the employer responsible for ensuring that the skills and competences of employees are corresponding with the job requirements. 82% (also) think that it is the responsibility of the employees themselves. • Eight out of ten people (83%) in Canada believe that the demands employers set for their employees nowadays are higher than five years ago. • About two third (65%) of the Canadians indicate their job requirements changed significantly in the previous five years. • In Canada, people expect less often than people in other countries surveyed that digital skills (67%) or education (57%) will become more important in their job in the future. Randstad Workmonitor Q3, August 2013
  20. 20. 20 Chile 20 • Nine out of ten (89%) people in Chili believe that nowadays employers make higher demands on their employees’ competencies than five years ago. • Almost all (93%) Chilean people hold employers responsible for ensuring that employees’ skills and competences correspond with the job requirements. They also think that employees themselves are responsible for this (94%). • People in Chili indicate their job requirements changed significantly over the last five years. About a third of the Chilean people (36%) are afraid not to be able to meet their job requirements in the future. • In Chili, 90% of the respondents think digital skills will become more important in their job in the future. 95% expects experience will gain importance. Randstad Workmonitor Q3, August 2013
  21. 21. 21 China 21 • In China most people believe employers make higher demands on their employees’ competences nowadays (94%). • Looking back at the last five years, Chinese people think that social skills (89%), digital skills, (88%), education (85%) and experience (94%) gained importance. They also believe that these aspects will gain even mre importance in the future. Especially experience is likely to become more important according to 98% of the Chinese people. • In China almost everyone thinks that both employers (95%) and employees (96%) are responsible for the match between job requirements and employees’ skills and competences. • Half of the Chinese people (50%) are afraid they will not be able to meet their job requirements in the future. In addition, almost every Chinese employee (98%) will do anything to make sure that he/she continues to meet the job requirements. Randstad Workmonitor Q3, August 2013
  22. 22. 22 Czech Republic 22 • Most people from the Czech Republic (87%) believe that employers nowadays make higher demands on their employees’ competencies than five years ago. • Two third of the people in the Czech Republic (67%) think that today employers consider social skills of employees more important than five years ago. • Only 7% of the respondents of Czech Republic think their job requirements will become less demanding in the next five years. However, Czech’s do not seem to be very afraid of not being able to meet their job requirements in the future; only 15% indicates to be afraid of this. • Seven out of ten people of the Czech Republic expect social skills (71%) and education (71%) to become more important in their position. The majority of the Czech employees think digital skills (79%) and experience (84%) will increase in importance. Randstad Workmonitor Q3, August 2013
  23. 23. 23 Denmark 23 • Like in the rest of the world, most Danish people (87%) believe that the demands employers make on their employees’ competencies today are higher than five years ago. • 62% of the Danish think that social skills are now considered more important by employers, than five years ago. 65% of the Danish think social skills will become more important over time. • 86% of the Danish respondents believe their job requirements will become more demanding in the future. • A quarter of the Danish people (26%) are afraid they will not be able to meet their job requirements in the future. Three quarters (76%) indicate that their job requirements changed significantly over the last five years. • 81% believe that experience will become more important in their job in the future. Randstad Workmonitor Q3, August 2013
  24. 24. 24 France 24 • Most of the people in France (86%) believe that nowadays employers make higher demands on their employees’ competences than they did five years ago. • 81 % of the French think that employees consider digital skills as more important than 5 years ago. 71% expect in the future digitals skills will become more important in their job. • Less than two third (63%) of the French expect their job requirements to become more demanding in the next five year. • Nine out of ten (90%) people in France believe that employers are responsible for the match between job requirements and skills and competences of employees. 82% believes this is (also) the responsibility of employees themselves. • 62% of the French believe education and refreshers courses will become more important in their position. Randstad Workmonitor Q3, August 2013
  25. 25. 25 Germany 25 • Like in all countries, most of the Germans (87%) think that employers make higher demands on their employees’ competences nowadays. • 60% of the people in Germany believe that employers consider social skills as more important than five year ago. • Two third of the Germans (68%) consider employees themselves to be responsible for ensuring that their skills and competences correspond with their job requirements. • 12% of the people in Germany are afraid that they will not be able to meet their job requirements in the future. • Almost all Germans (96%) will do everything to make sure they will meet their job requirements. Randstad Workmonitor Q3, August 2013
  26. 26. 26 Greece 26 •90% of the people in Greece believe that employers make higher demands on the employees’ competences than five years ago. • 87% expect their job requirements to become more demanding in the future. •Only one out of five (20%) Greek employees is afraid not to be able to meet their job requirements in the future. • Eight out of ten employees (83%) consider it to be a responsibility of employers to ensure that skills and competences of employees correspond with the job requirements. Three quarters of the Greek employees (74%) see this (also) as a responsibility of employees themselves. • 91% think that employers nowadays consider digital skills as more important than five years ago. 85% expects these skills to become more important in their job in the future. Randstad Workmonitor Q3, August 2013
  27. 27. 27 Hong Kong 27 • Almost all people in Hong Kong (93%) consider it to be the responsibility of employers to make sure that job requirements meet employees’ competences and skills. 93% see this (also) as a responsibility of employees themselves. • Eight out of ten people in Hong Kong (82%) believe that employers nowadays consider social skills as more important than five years ago. • Almost three quarters of the employees in Hong Kong (73%) expect their job requirements to become more demanding in the future. Almost half of the employees (46%) are afraid they will not be able to meet their job requirements in the future. • Almost every employee in Hong Kong (96%) will do anything to make sure they will meet their job requirements. Randstad Workmonitor Q3, August 2013
  28. 28. 28 Hungary 28 • Two thirds of the Hungarian people think that employers nowadays make higher demands on employees’ competences. • Compared to other countries, a low percentage of people in Hungary believe that employers now consider social skills (41%), education (61%) and experience (55%) to be more important than five years ago. • 66% of the people in Hungary expect social skills to become more important in their position. 64% thinks education will become more important. • Hungarians are not afraid of not being able to meet their job requirements over time (17%). • However, almost all Hungarian employees (98%) will do anything to meet their job requirements. Randstad Workmonitor Q3, August 2013
  29. 29. 29 India 29 • 90% of the Indians indicate that their job requirements have changed significantly over the past five years. Almost all (90%) employees in India expect their job requirements to become more demanding in the next five years. • More than half (52%) of the people in India are afraid they will not be able to meet their job requirements. • Most people from India believe that social skills (87%), digital skills (90%), education (88%), and experience (88%) became more important to employers in the last five years. They also expect these skills to become more important in their position. • 91% of the people from India consider it to be the responsibility of the employers that job requirements and skills and competences of employees correspond. The same share of people (91%) think it is (also) the responsibility of employees themselves. 29 Randstad Workmonitor Q3, August 2013
  30. 30. 30 Italy 30 • Most Italians (85%) believe that nowadays employers make higher demands on their employees’ competences than five years ago. • 72% of the Italians indicate that their job requirements changed significantly in the past five years. • Four out of ten (40%) Italians are afraid not to be able to meet their job requirements over time. Almost all Italian employees (96%) make sure to do anything to meet their job requirements. • In Italy, three quarters of the employees (77%) expect their job requirements to become more demanding over the next five years. Most people also expect that social skills (82%), digital skills (80%), experience (87%), and education (79%) will become more important in their job. Randstad Workmonitor Q3, August 2013
  31. 31. 31 Japan 31 • Three quarters of the Japanese people expect their job requirements to become more demanding in the next five years. When looking back at the previous five years, only 59% indicate that their job requirements changed significantly. • In Japan, 60% of the people are afraid not to be able to meet their job requirements in the future. 57% makes sure to do anything to meet their job requirements. • Two third of the employees in Japan consider it a responsibility of the employer to make sure that job requirements and the skills and competences of employees correspond (68%). 71% sees it as a responsibility of employees themselves. 31 Randstad Workmonitor Q3, August 2013
  32. 32. 32 Luxembourg 32 • 82% of the employees from Luxembourg think that nowadays employers make higher demands on their employees’ competences. • In Luxembourg, more than eight out of ten employees believe that digital skills (85%) and education (82%) are more important to employers in the today than five years ago. • Almost all people in Luxembourg (94%) consider employers responsible for ensuring the right match between job requirements and employees’ skills and competences. • Almost three quarters (73%) expects their job requirements to become more demanding in the next five years. Most people from Luxembourg expect social skills (80%), digital skills (85%), experience (90%) and education (83%) to become more important in their job. Randstad Workmonitor Q3, August 2013
  33. 33. 33 Malaysia 33 • More than half of the Malaysian employees (55%) are afraid not to be unable to meet their job requirements in the future. • 86% of the Malaysian employees indicates that their job requirements changed significantly over the last five years. 91% of the Malaysians expects their job requirement to become more demanding in the next five years. • In Malaysia, 95% of the employees make sure to do anything to meet their job requirements. • Almost all people in Malaysia (94%) consider employers responsible for ensuring the right match between job requirements and employees’ skills and competences. 94% of the Malaysian people consider this (also) as a responsibility of employees themselves. Randstad Workmonitor Q3, August 2013
  34. 34. 34 Mexico 34 • A lot of Mexican employees believe that years social skills (80%), digital skills (94%), education (90%) and experience (86%) became more important to employers than five years ago. • In Mexico, most employees see it as a responsibility of the employees themselves to make sure their skills and competences correspond with the job requirements (93%). • Three quarters of the Mexicans (78%) expects their job requirements to become more demanding in the next five years. Four out of ten (40%) are afraid not to be able to meet their job requirements in the future. • 97% of the employees in Mexico believe that experience will become more important in their position. Randstad Workmonitor Q3, August 2013
  35. 35. 35 Netherlands 35 • Nine out of ten employees from the Netherlands (89%) believe that nowadays employers make higher demands on their employees’ competencies. • The majority of the Dutch believe that social skills (76%), digital skills (77%), education (72%), and experience (66%) are now more important for employers than five years ago. • About two third of the employees in the Netherlands (63%) expect digital skills to become more important in their position. •87% of the Dutch feel employers are responsible for ensuring the right match between job requirements and employees’skills and competencies.71% (also) find employees themselves responsible • 70% of the Dutch expect their job requirements to become more demanding in the next five years. A quarter (26%) are afraid not to be able to meet their job requirements over time. Randstad Workmonitor Q3, August 2013
  36. 36. 36 New Zealand 36 • Like other countries, the vast majority of the people in New Zealand (86%) believe that employees make higher demands on their employees’ competencies nowadays than five years ago. • More New Zealanders consider it the responsibility of the employers to make sure employees’ competencies and skills correspond with their job requirements (86%), than the responsibility of employees themselves (73%). • In New Zealand, eight out of ten people expect their job requirements to become more demanding in the next five years. Only 20% are afraid not to be able to meet their job requirements in the future. • 91% of the New Zealanders makes sure to do anything to meet their job requirements. 36 Randstad Workmonitor Q3, August 2013
  37. 37. 37 Norway 37 • In Norway, 79% of the employees believe that employers nowadays make higher demands on their employees’ competences. However, only 64% of the people experienced significant changes in their job requirements in the last five years. • 94% of the Norwegians makes sure to do anything to meet their job requirements. • A lot of employees in Norway think that social skills (79%), digital skills (77%), experience (90%) and education (78%) will become more important in their position. • 73% of the Norwegians expect their job requirements to become more demanding in the future. A quarter (25%) is afraid to be unable to meet their job requirements over time. Randstad Workmonitor Q3, August 2013
  38. 38. 38 Poland 38 • In Poland, 81% of the people believe that employers nowadays consider social skills as more important than five years ago. • Eight of out ten Polish people (78%) expect their job requirements to become more demanding in the next five years. Almost a third is afraid to not be able to meet the requirements in the future. • Most people in Poland expect that social skills (79%), digital skills (77%), experience (80%) and education (77%) will become more important in their position. • 80% of the Polish people consider it a responsibility of the employer to make sure job requirements and skills and competences of employees correspond. 78% sees this (also) as a responsibility of employees themselves. Randstad Workmonitor Q3, August 2013
  39. 39. 39 Singapore 39 • Nine out of ten employees from Singapore think that nowadays employers make higher demands on employees’ competences than five years ago. • The vast majority believes that social skills (85%), digital skills (90%), education (84%) and experience (80%) are now more important to employers than in the past. • Three quarters of the employees in Singapore (76%) experienced significant changes in their job requirements in the past five years. • Eight out of ten people in Singapore (80%) expects their job requirements to become more demanding in the future. Almost half of the Singapore people (47%) are afraid to be unable to meet their job requirements in due time. • 94% of the people from Singapore believe experience will become more important in their position. 39 Randstad Workmonitor Q3, August 2013
  40. 40. 40 Slovakia 40 • While 83% of the employees in Slovakia expect their job requirements to become more demanding in the future, only 19% is afraid not to be able to meet their job requirements in the future. • In the opinion of 78% of the Slovakians the employer is responsible for the match between job requirements and skills and competences of employees. • Only 9% of the employees in Slovakia expect their job requirements to become less demanding in the next five years. • 96% of the Slovakians will make sure to do anything to meet their job requirements. Randstad Workmonitor Q3, August 2013
  41. 41. 41 Spain 41 • In Spain, 91% of the employees believe that employers make higher demands on employees’ competences than five years ago (91%). • Two third of the Spanish people (67%) experienced significant changes in their job requirements over the last five years. • Only 57% of the Spanish people expect their job requirements to become more demanding in the future. But 44% of the people is still afraid not to be able to meet their job requirements over time. • Spanish people expect experience to become more important in their jobs (93%). In addition, the vast majority also expects social skills (81%), digital skills (81%) and education (85%) to become more important. Randstad Workmonitor Q3, August 2013
  42. 42. 42 Sweden 42 • Most Swedish employees consider it to be the responsibility of the employer to ensure their is a good fit between job requirements and the skills and competences of employees (90%). 65% think it is also the responsibility of employees themselves. • Looking back, two third of the Swedish (67%) experienced significant changes in their job requirements in the last five years. For the next five years, seven out of ten expect their job requirements to become more demanding. • Three out of ten people in Sweden (30%) are afraid they will not be able to meet their job requirements over time. • 83% of the Swedish people expect that experience will become more important in their position. Randstad Workmonitor Q3, August 2013
  43. 43. 43 Switzerland 43 • The vast majority of the people in Switzerland (86%) believe that nowadays employers make higher demands on their employees’ competences. They mainly think that digital skills (82%) and education (71%) became more important to employers over the last five years. • Seven out of ten Swiss employees experienced significant changes in their job requirements in the past five years. • 81% of the people in Switzerland expect their job requirements to become more demanding in the next five years. About a quarter (23%) is afraid not to be able to meet their job requirements in the future. • Almost all people in Switzerland (95%) will make sure to do anything to meet their job requirements. Randstad Workmonitor Q3, August 2013
  44. 44. 44 Turkey 44 • Nine out of ten employees in Turkey (91%) consider it to be the responsibility of the employers to make sure there is a match between the job requirements and the skills and competences of the employee. Eight out of ten (81%) people think employees themselves are (also) responsible for this. • Like in other countries, in Turkey most people (85%) believe that nowadays employers make higher demands on their employees’ competencies than five years ago. • Turkish people mainly think that digital skills became more important over the last five years (89%). • A third of the people in Turkey are afraid not to be able to meet their job requirements in the future. Randstad Workmonitor Q3, August 2013
  45. 45. 45 UK 45 • In the UK 89% consider it the responsibility of the employer to make sure there is a good fit between job requirements and skills and competences of employees . 79% feel it are employees themselves who are responsible. • Eight out of ten people in the UK expect their job requirements to become more demanding in the next five years. One third (32%) of the people are afraid not to be able to meet their job requirements over time. • Most people in the UK expect social skills (74%), digital skills (75%), experience (82%) and education (70%) to become more important in their job. Randstad Workmonitor Q3, August 2013
  46. 46. 46 US 46 • In the US, 61% experienced significant changes in their job requirements over the last five years. • Three quarters of the people in the US (75%) expect more demanding job requirements in the next five years. A quarter (27%) is afraid not to be able to meet their job requirements in due time. • Almost all American employees (95%) will make sure to do anything to meet their job requirements. • A vast majority of the Americans expects that social skills (78%), digital skills (79%) and experience (85%) will become more important in their position. Two thirds (66%) thinks education will become more important. Randstad Workmonitor Q3, August 2013
  47. 47. content • Chapter 1: key takeaways • Chapter 2: employee expectations per country • Chapter 3: mobility • Chapter 4: satisfaction • Chapter 5: personal motivation 47 Randstad Workmonitor Q3, August 2013
  48. 48. • * change in the first category (not actively – light blue line •** change in the 2nd category (actively) – dark blue line Question: • Do you think you will be doing the same or comparable work for a different employer within the next 6 months? or • Do you think you will be doing different work for a different employer within the next 6 months? Question: • To what extent are you currently looking for another job? Changes Netherlands -5,5 Belgium -8,2 Spain +5,3 Norway +5,5 Australia -6,5 India +6,2 Slovakia +5,1 In the last year the mobility index increased. The amount of people that is not actively looking for a job seems to decrease Randstad Workmonitor Q3, August 2013 Changes India 5%** 9%* Mexico 6%** 4848
  49. 49. Randstad Workmonitor Q3, August 201349 The drop in the mobility index of the previous quarter did not continue in q3 2013; the index is now back at 109 and compared to a year ago the index increased. The number of people not actively looking for a job in the third quarter of 2013 dropped by 1 % compared to the previous quarter (71% vs 72%). The strongest rise in mobility is in India (+6). The mobility index also increased in Norway (+6), Spain (+5) and Slovakia (+5). Where the index of Belgium was increasing last quarter, it now has the strongest decrease (-8). In Australia (-7) and the Netherlands (-6) mobility decreased as well. In India more people are actively looking for a job (+ 5%) and there is a decrease in people that are not actively looking for a new job (-9%). Also more Mexican employees are actively looking for a job (+6%). In the last year the mobility index increased. The amount of people that is not actively looking for a job seems to decrease 49
  50. 50. Changes Netherlands 6%* Poland 7%* Sweden 7%* US 5%* Argentine 7%* Japan 10%* Malaysia 7%* Germany 7%** Hungary 11%** Brazil 8%** India 5%** Changes Belgium 5%* Australia 4%* Japan 4%* Greece 10%** UK 6%** Sweden 5%** Question: • Suppose you had to look for a new job now with a different employer. Do you think you could get similar work with a different employer within the next 6 months? • And do you think you could get different work with a different employer between now and 6 months? Question: • How great is the risk of you losing your job or that your contract will not be extended within the next 6 months? • * change in the first category – light blue line •** change in the 2nd category – dark blue line Randstad Workmonitor Q3, August 201350 The level of trust in finding another job increased in Q3 2013. The fear of job loss seems to slowly decrease 50
  51. 51. The level of trust in finding another job increased in Q3 2013. The fear of job loss seems to slowly decrease Randstad Workmonitor Q3, August 2013 There seems to be a positive change in the level of trust people have in finding another job. In the third quarter of 2013 the level of trust increased for the first time since a year long decline. The expectation to get a comparable job within six months is at 65%, the share that expects to get a different job is now 62%. In the Netherlands there is less trust in finding a comparable job within six months (-6%). In Poland the trust in finding a comparable job also decreased (-7%). In Sweden (+7%), US (+5%), Argentina (+7%), Japan (+10%), and Malaysia (+7%) the confidence in finding a comparable job has risen. In Germany (+7%), Hungary (+11%) and Brazil (+8%) the confidence in finding a different job increased. The moderate fear of job loss is now at 22%, last quarter this was 23%. Significant fear of job loss has only risen in Japan (+4%). The amount of people with a significant fear has decreased in Belgium (-5%) and Australia (-4%). The moderate fear of job loss increased only in Greece (+10%). It decreased in the UK (+6%) and Sweden (+5%). 5151
  52. 52. content • Chapter 1: key takeaways • Chapter 2: employee expectations per country • Chapter 3: mobility • Chapter 4: satisfaction • Chapter 5: personal motivation 52 Randstad Workmonitor Q3, August 2013
  53. 53. satisfaction in Europe 53 Question: How satisfied are you in general working for your current employer? Within Europe satisfaction with working for their current employers is the highest in Denmark and in Luxembourg (both 78%), followed by Switzerland (77%) and the Netherlands (74%). Hungary (49%) and Greece (52%) are the countries where the satisfaction is lowest. Only about half of the people from these countries are satisfied with working for their current employer. Third from the bottom of the list is Slovakia, with 60% satisfaction. Randstad Workmonitor Q3, August 201353
  54. 54. India has the most satisfied employees outside Europe (81%). Malaysia and Canada are the runner up with both 77% satisfaction. Mexico comes third with 75% satisfaction. Employers are the least satisfied in Japan; only 44% of the people there are satisfied. The share of satisfied employees in Japan is even smaller than in Hungary; with 49% the least satisfied European country. Japan is followed by Hong Kong (47%) and Singapore (56%). Apparently Asian countries are less satisfied about working for their current employer. satisfaction in world excl. Europe Randstad Workmonitor Q3, August 201354 Question: How satisfied are you in general working for your current employer? 54
  55. 55. content • Chapter 1: key takeaways • Chapter 2: employee expectations per country • Chapter 3: mobility • Chapter 4: satisfaction • Chapter 5: personal motivation 55 Randstad Workmonitor Q3, August 2013
  56. 56. Question: To what extent are you focussed on getting a promotion? Within Europe, people from the Scandinavian countries are least focused on getting a promotion. Denmark has the lowest focus (73% not focused), followed by Sweden (66% not focused) and Norway (58% not focused). European countries with the highest focus on promotion are Italy (27% strongly focused), Luxembourg (23%), Germany, and France (both 21% strongly focused). Countries somewhat focused on getting a promotion are: Slovakia (55%), Italy (51%), Germany (51%) and Hungary (51%). Personal motivation Europe Randstad Workmonitor Q3, August 20135656
  57. 57. Outside Europe, people in Japan are least focused on getting a promotion; 57% of the Japanese employees claims they are not focused on getting a promotion. Japan is followed by Australia (50% not focussed) and New Zealand (42% not focused). Countries with the most employees strongly focused on getting a promotion are India (55%) and Mexico (52%). Countries where most employees are somewhat focused on getting a promotion are: Hong Kong (54%), China (53%) and Malaysia (51%). Personal motivation outside Europe Randstad Workmonitor Q3, August 201357 Question: To what extent are you focused on getting a promotion? 57
  58. 58. More information Randstad Holding - Group marketing & communications +31 (0)20 569 56 23 corporate.communications@randstadholding.com Media enquiries Marianne Honkoop marianne.honkoop@randstadholding.com +31 (0)20 569 17 32 Research Judith Franssen judith.franssen@randstadholding.com +31 (0)20 569 50 33 Randstad Workmonitor Q3, August 201358

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