The document outlines the relationships between the knowledge management (KM) function and other key groups in an organization. The KM function works with various groups like sales and marketing, production, human resources, training, and research and development. It helps incorporate knowledge into processes, build sustainability, track and close skills gaps, enable faster learning through sharing, define recruitment and appraisal policies aligned with KM culture, build thought leadership, analyze and close value gaps, assess and grow core competencies, promote collaboration, and achieve excellence through reuse of assets and lessons learned. The document proposes that the KM function should stand independently with the KM head reporting directly to the CEO.