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technical communication.pptx

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technical communication.pptx

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A presentation conveys information from a speaker to an audience. Presentations are typically demonstrations, introduction, lecture, or speech meant to inform, persuade, inspire, motivate, build goodwill, or present a new idea/product.

A presentation conveys information from a speaker to an audience. Presentations are typically demonstrations, introduction, lecture, or speech meant to inform, persuade, inspire, motivate, build goodwill, or present a new idea/product.

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technical communication.pptx

  1. 1. PRESENTATION OF COMMUNITION AND PRESENTATION SKILLS
  2. 2. • OUTLINE FOR TECHNICAL COMMUNICATION • Introduction to Technical Communication • Types of Technical Communication • Elements of Technical Communication • Importance of Technical Communication • General & Technical Communication • Characteristics of Technical Communication • Objectives of Technical Communication • Process, Methods & Levels of Communication
  3. 3. Introduction To Technical Communication Technical writing is a niche, user-centric form of writing used to disseminate information on technical or specialized topics, such as software applications, environmental regulations, or medical procedures. This writing style simplifies complex information and processes, allowing readers to use that information for an intended purpose – such as using technology, executing a project, onboarding a user, exemplifying a complex process, or informing a large audience.
  4. 4. Types of Technical Communication Technical Communication: Technical Communication means sharing oral or written information with a specific audience, a predefined purpose in a well planned way. • EXAMPLE: • Laboratory reports • Project contract or bid proposal • Drug prescription
  5. 5. • Non-technical communication: • Non-technical communication is people which do not have the right exact or advance knowledge. They might know the basics but if I was explaining for e.g. computers to them, they might not understand it or even if I explained big words to them, they would probably have a hard way of understanding it.
  6. 6. Semi-technical audience: Semi-technical audience has some technical training or works in the industry, but not directly in the field or related technical areas. This audience needs some explanations of concepts, abbreviations, and jargon.
  7. 7. Elements of Technical communication • Style •Format • Role of audience
  8. 8. Technical Communication Style Technical style means putting words in the correct position within a sentence so that they reach their maxmum efiectiveness, When we read, we expect to find the subject at the beginning of the sentence. We expect the verb to come right after the subject. Youll find writing much easier if you think of sentences as following this formula: Subject + verb = sentence "Subject + verb - sentence" is the writing equivalent of -2 + 2 4." It works every time, without fail, in this formula, the subject is in the s u bject position" and the verb is in the "verb position.
  9. 9. Technical communication Format • Generally technical writing is single spaced, the first line of each paragraph is not indented, and an extra space is placed between paragraphs. Letters and memos are always single spaced; reports may be single or 1.5 spaced. Drafts are often double spaced to make room for comments. Paragraphs tend to be no longer than 10 lines long, and each line should avoid having more than 15-20 words. • Justify your left margin only; leave a “ragged right” edge. This is considered much more “reader friendly” than fully justified margins. In some cases, fully justifying your left and right margins results in odd spacing between words that can be disorienting to the reader.
  10. 10. Role of Audience • While understanding an audience is important in all types of writing when it comes to technical writing, it's essential to being successful. When you're a technical writer, knowing your audience determines what information you present, how you present it, and even how you write about it.
  11. 11. • IMPORTANCE OF TECHNICAL COMMUNICATION
  12. 12. • Technical communication is essential in an organization, because it serves • as a medium to share the informations • Students of today are given practice to apply the basic science and • mathematics principles notably. They are being trained well in the • theoretical and practically oriented aspects • Technical communication is very significant for • practical application of sciences • learning the mechanics in technology • promotion of technological research • training the technical professionals
  13. 13. TECHNICAL AND GENERAL COMMUNICATION
  14. 14. TECHNICAL COMMUNICATION • Technical Communication means sharing oral or written information with a specific audience, a predefined purpose in a well planned way. • EXAMPLE: • Laboratory reports • Project contract or bid proposal • Drug prescription
  15. 15. GENERAL COMMUNICATION General communication is defined as the way in which a person can communicate through his or her words, deed, or actions EXAMPLE: Using friendly body language. Giving compliments. Being clear and concise
  16. 16. Characteristics of Technical Communication Accuracy: Accuracy in technical communication has three main aspects; Document accuracy: refers to the proper coverage of your topic in appropriate details. Usually includes a clear problem statement and a preliminary outline. Stylistic accuracy: refers to the careful use of language to express meaning.
  17. 17. Brevity: Brevity provides maximum information in the minimum number of words possible. This economy of words requires that you avoid repetition, redundancy, vagueness, and overuse of expletives.
  18. 18. Clarity: Clarity, a function of the target audience, is analyzed according to its seven components: brevity, accuracy, completeness, order, emphasis, consistency, and objectivity. THE importance of written communication in science, technology, and business cannot be overestimated.
  19. 19. Objectivity: If you want credibility for your work, strive for objectivity in technical writing. Reliance on objective data and observations shows that you've carefully considered them in forming your conclusions. Avoid subjective terms in favor of objective evidence. Let your readers decide how they should feel about the evidence.
  20. 20. Objectives of technical communication • Technical communication aims to make information clear and understandable to make business more productive and consumer goods more convenient. Technical communication helps advance our economy by ensuring sustainable research and development, protecting design and manufacturing, and also protecting consumers with accurate and informative materials. Good technical writing will allow: • Help employers understand and perform job tasks more successfully. • And also provide background on which new ideas can build without repetition. • Avoid problems with product development and manufacturing. • Educate consumers on how to assemble, repair, or use a product.
  21. 21. Level of Communication
  22. 22. 1. Verbal Level of Communication: Although this is perhaps the most apparent level of human communication, people can spend a lifetime trying to master it. This level includes our selection of words based on an understanding of meaning between the speaker and the listener. There are multiple definitions for most words, and few of us hold the exact same meaning for each word. Different words evoke different images, memories, and meaning for different people. The logic and reasoning of a statement or argument (Aristotle’s logos) influence the effectiveness of the receiving message. To communicate effectively on the verbal level, select the “right” words and usage for the context of the conversation (including moral, religious, ethnic and religious differences). Be clear and concise. When possible, formulate your thoughts to avoid rambling. This is an art in itself.
  23. 23. 2. Physical Level of Communication: • Neuro-linguistic programming (NLP) brought the importance of visual cues in how we communicate to many people’s attention. • Visual cues like eye contact, gestures, movements, stances, breathing, posture, and facial expressions influence how we feel and communicate. • When used with integrity, techniques like “matching and mirroring” people’s posture and gestures (and certain words too) can increase their receptivity of your message. • To communicate effectively on the physical level, it’s helpful to physically align with others, connecting with them in form and movement. It also helps to be mindful of your posture, facial expressions, and hand gestures.
  24. 24. 3. Auditory Level of Communication: • The sound of our voice, including the tone, range, volume, and speed affects how our messages are received and interpreted by others. • For example, fast talkers will find it beneficial to slow their speech when speaking to a thoughtful, introverted person or risk being unheard. • Also, how we enunciate, inflect, and place emphasis on certain words affects how others interpret the meaning of what we say. • To communicate effectively on the auditory level, become aware of various auditory cues, speaking to others in a manner more akin to their own ways (another form of “matching and mirroring”).
  25. 25. 4. Emotional Level of Communication: Few people appreciate how our emotional states affect what we communicate and how the message is interpreted by the recipient. In rhetoric, Aristotle’s pathos represents an appeal to the audience’s emotions. Are you more receptive to someone who is positive and life-affirming or one who is negative and critical? Enthusiastic or boring? The speaker’s emotions put the recipient in a particular state of mind and influence how the listener interprets what is said. To communicate effectively on the emotional level, become aware of your emotional state, learning to pause and release negative emotions before attempting to connect with others. Words delivered with pride, anger or fear are rarely well-received.
  26. 26. 5. Energetic Level of Communication: • Also called the psychic level, this level of communication encompasses a vast range of unseen factors including a person’s level of consciousness, the frequency or harmonics of the message, and other subtle energies. • Some people seem to have an “X-factor”—a unique presence—that naturally imparts their messages to others with greater receptivity and understanding. • To communicate more effectively, hold the highest intention for the other person’s wellbeing. This requires a unique level of mindfulness generally cultivated through compassion practices. When we are centered in a state of mastery, we’re more likely to access this psychic dimension that holds great treasures of insights into others, helping us communicate with greater ease.
  27. 27. Method of Communication: Determine purpose and audience. Collect information (Invention) Organize and outline information (Arrangement) Write the first draft (Style) Revise and edit (Memory) Publish output (Delivery)
  28. 28. THANK YOU

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