1. Questionnaire
Section A- Personal Data
1. Name______________
2. Email ID______________
3. Mobile________________
4. Residential Location_______________________
5. Residential Pincode ___________
Section B- Demographic Data
6. Gender (Male/Female/Transgender)
7. Age
8. Education
9. Family Size
10. Annual Family Income
Section c- Data on Tourist satisfaction
11. Country of Origin
12. Reason for requesting assistance
-Mental Disability
-Hearing Impairments
-Visual Impairments
-Mobility Disability
-Other
13. Transportation means used by tourists with disabilities during their stay in
Pondicherry
- Public Bus
-Tourist Bus or Transfer
- Taxi
- Rented car
13. Shortcomings and issues faced at the various terminals/stations
Airport
Port
Bus station
Taxi
- Staff behaviour/ Friendliness
- Adequate staff
- Available service
- Infrastructure
14. Type of accommodation chosen by tourists with disabilities
- Hotel 4*/5*
- Hotel 2*/3*

2. - Private Villa
- Guest House
15. Accommodation Evaluation
Infrastructure
Available service
Staff behavior and attention
-less than satisfactory
-Satisfactory
-Good
-Very Good
16. Accessibility around the city, at museums, places of interest & shops/ restaurants
Archaeological places
Museums
Around the city
Shops/ Restaurants
-Very easy
-easy
-Satisfactory
-very limited
- non Existent
17. Quality of staff training in museums, shops and archaeological places, as
perceived by tourists with disabilities
Archaeological places
Museums
Shops/ Restaurants
- Very low
- Low
- Average
- Good
- Very good
18. Main difficulty faced during their stay in Pondicherry
-Transportation
-Accommodation
-Service/ Attention
- Leisure activities
19. Lack of infrastructure and services for tourists with disabilities in Pondicherry,
compared to other similar destinations
- not at all
-a little
- Moderate
-High
-Very high