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Capital vs. Human Asset
2
Are we trying to solve problems of a Human Asset intensive industry with
an ERP designed to addr...
Services Industry has specific needs
3
ITeS/KPO • Outcome / Output based accounting
• Process view as against Project
• Ra...
And have a Hairball solution
With multiple points solutions
4
OPERATIONS
CRM
ANALYTICS
HCM
PROJECT MGMT.
FINANCE
INVENTORY...
Imagine an integrated solution for Services Industry …
5
1
Contract based work – T&M, Milestone engagements
2
Managing Mul...
Ramco now offers …
6
ERPSServices Resource Planning
The Solution
7
Project Mgmt.
& Tracking
Sales Procurement
HCM &
Payroll
Financials
Contact to Contract
Requisition to Rele...
RAMCO SERVICES RESOURCE PLANNING – PRODUCT GUIDE
Procurement Inventory Professional Services
Finance &
Accounting
HCM
Proj...
Contact to Contract - addresses the cycle from Sales till
Contract
9
Capture end to end activities to track the sales cycl...
Requisition to Release – Manages your resources
optimally
10
Skill and resource inventory
Demand consolidation across Proj...
Execution to Billing – streamlines your project operations
& accruals
11
Planned versus actual Costing
Real-time Project p...
Quote to Cash – Quantifies and help realize your earnings
12
Profitability at Group, BU, LOB, and Delivery Center Level
AR...
Role Based Dashboards
13
• Billing & Collection
• Manpower deployment plan
• Residual Effort
• Project status review
• Tim...
Key Differentiators
14
Project Management tightly integrated with HCM & Financials
Comprehensive Project Tracking with rev...
The MUSIC behind SRP
15
Mobility – Transactions on Mobile
Workspaces – One screen does it all
17
Recruiter HR Manager Project Manager
Employee Finance Manager Supervisor
Analytics
...
18
Casual
Leave
Privilege
Leave
Transactional
Analytics
Transaction History
Actual Data
Entry
Common
Actions
Frequently
Ac...
Wizard Interface
19
Making Business Social – using Online Collaboration
20
• Common platform for resources working on a project
to discuss and...
Workforce Management aligned to business needs
21
Location
Based
QR
Code
Google
Maps
Location
Based
NFC
Cards
Phone as
a K...
Global payroll aggregation now with in-memory power
22
MINNAL - In-memory processing engine
23
World’s Largest Staffing Company
India’s Operations – 85 Branches, 110,000 Associa...
Context Aware Analytics
24
Thank you
Ramco ERP on cloud- for Services Industry
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Ramco ERP on cloud- for Services Industry

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Imagine an Integrated and comprehensive solution exclusively for services industry! Ramco now offers ERP on cloud- for Services Industry (SRP)

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Ramco ERP on cloud- for Services Industry

  1. 1. Capital vs. Human Asset 2 Are we trying to solve problems of a Human Asset intensive industry with an ERP designed to address Manufacturing needs?
  2. 2. Services Industry has specific needs 3 ITeS/KPO • Outcome / Output based accounting • Process view as against Project • Rate cards • Resource visibility and demand and supply management • Contract and Rate Card Management • Consultant Management • Supplier Direct Invoicing Consulting • Resource Management • Accruals • Tracking DSO • Multi-Country / Multi-Currency operations • MIS Dashboard IT Services Staffing • Reconciliation and Billing challenges • Bulk handling – Recruitment / Payroll • Addressing multiple end-customer operations
  3. 3. And have a Hairball solution With multiple points solutions 4 OPERATIONS CRM ANALYTICS HCM PROJECT MGMT. FINANCE INVENTORY Integration issues can be a serious drain… and information integrity… ‘Questionable’
  4. 4. Imagine an integrated solution for Services Industry … 5 1 Contract based work – T&M, Milestone engagements 2 Managing Multiple currencies, multiple countries, multiple projects 3 Managing resource allocations and their time 4 Workflow for approvals with exception limits 5 Service billing for right amount at the right time based on timesheet 6 Customer based invoice formats 7 Profitability at various dimensions like Business segments, region, employee levels
  5. 5. Ramco now offers … 6 ERPSServices Resource Planning
  6. 6. The Solution 7 Project Mgmt. & Tracking Sales Procurement HCM & Payroll Financials Contact to Contract Requisition to Release Execution to Billing Quote to Cash C2C R2R E2B Q2C
  7. 7. RAMCO SERVICES RESOURCE PLANNING – PRODUCT GUIDE Procurement Inventory Professional Services Finance & Accounting HCM Project Management Resource Management Timesheet Management Milestone Management Project Expense Management Project Budget Procurement Administration Sourcing & Purchasing Services Contract Inventory Administration Warehouse Management Revenue Recognition Workforce Management Recruitment Talent Management Employee Development Payroll & Benefits Planning General Accounting Receivables Management Payables Management Fixed Assets Management Management Accounting C2C E2B Consolidation Enterprise Add-ons Data UploadsEmbedded Workflow Analytics eSignature Device Integration SOA Integration / Collaboration Advanced Reporting Powered by Ramco VirtualWorks® Mobility Extension Toolkit Wizard Interface Advanced Planning & Optimization Workforce Planning Q2C R2R Services PO Project Controlling & Profitability Project Asset Accounting C2C – Contact to Contract E2B – Execution to Billing Q2C – Quote to Cash R2R – Requisition to Release Lead Management 8
  8. 8. Contact to Contract - addresses the cycle from Sales till Contract 9 Capture end to end activities to track the sales cycle from C2C Full cost estimation & profitability simulations Maintain Contracts, Terms, Billing Schedules Manage customer engagement events , issues, & communication Seamlessly hand off to execution and stay linked on delivery Analyze Pipeline and Opportunity status Track service line success rates Have complete Account Status visibility Forecast Order Booking, Revenue, Resource Demand MSA SOW Rate Card Milestones … …
  9. 9. Requisition to Release – Manages your resources optimally 10 Skill and resource inventory Demand consolidation across Projects, Pipeline , Forecast Supply Visibility internal & external Real time Resource Disposition view Hiring Plan integrated with Demand Gap Demand Supply Analysis Resource and Infrastructure Utilization Bench/Capacity gap analysis Resource forecast
  10. 10. Execution to Billing – streamlines your project operations & accruals 11 Planned versus actual Costing Real-time Project profitability Cash Flow Projections and Residual efforts Alerts and Events Project revenue analysis Execute to bill for T&M, Fixed Bid, Milestone Based work delivery Plan and track performance against milestone and schedules Book Times and report Work Completion, take them through approval workflows Consolidate & Work / Time reporting and Generate Invoices with one click Integrate with Project Management: MS Project, Primavera, for detailed scheduling and control
  11. 11. Quote to Cash – Quantifies and help realize your earnings 12 Profitability at Group, BU, LOB, and Delivery Center Level AR, Ageing, DSO drillable to Sales Persons, Projects Cash flow simulations for Project scenarios Cost Controlling against Budgets Revenue Recognition in line with IFRS & US/Indian GAAP Multi Currency transactions in a project Multi Finance Book, Multi Company Transactions and Consolidation Integrated Accounting with Receivables and Payables Budgetary Controls on Project Expenditure with Role Specific override facility
  12. 12. Role Based Dashboards 13 • Billing & Collection • Manpower deployment plan • Residual Effort • Project status review • Time booking • Project Review Status • Order Booking per quarter – multi dimensional • Time booking planned vs actuals • Residual Efforts per project • Monthly Billing • Collection past due • Revenue booking details • Geo –wise cost & revenue • Revenue – Multiple dimensions LOB, department • Quarterly Performance • Revenue & cost – geo & quarter wise • New Customer & Sales • DSO • Margins Executive Management Finance PMO Project Manager
  13. 13. Key Differentiators 14 Project Management tightly integrated with HCM & Financials Comprehensive Project Tracking with revenue recognition Support for both Milestone and T&M based project model Optimized Resource Utilization across Projects Multiple Currency, Multiple Company & Multiple Location Configuration with global consolidation Multiple Rate Cards Configuration Integration with MS-Project/Primavera
  14. 14. The MUSIC behind SRP 15
  15. 15. Mobility – Transactions on Mobile
  16. 16. Workspaces – One screen does it all 17 Recruiter HR Manager Project Manager Employee Finance Manager Supervisor Analytics Visualization Transaction Optimization Role-Based WorkSpaces
  17. 17. 18 Casual Leave Privilege Leave Transactional Analytics Transaction History Actual Data Entry Common Actions Frequently Accessed Functional Groups
  18. 18. Wizard Interface 19
  19. 19. Making Business Social – using Online Collaboration 20 • Common platform for resources working on a project to discuss and share ideas • Interactive knowledge sharing mechanism • Enhanced resource productivity and teamwork • Task assignment made quick and easy • Option to share a task among team members • Helps stay connected with customers
  20. 20. Workforce Management aligned to business needs 21 Location Based QR Code Google Maps Location Based NFC Cards Phone as a Kiosk
  21. 21. Global payroll aggregation now with in-memory power 22
  22. 22. MINNAL - In-memory processing engine 23 World’s Largest Staffing Company India’s Operations – 85 Branches, 110,000 Associates, 1,500 Clients Bulk Payroll Processing in the window 21st to 5th of the months Tremendous rush to run Payroll to simulate Invoice Generation Huge volumes lead to processing capacity outages A Job that usually took was completed in 0 1 3 1 2 6 hrs min sec 0 0 0 4 0 2 hrs min sec
  23. 23. Context Aware Analytics 24
  24. 24. Thank you

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