Appreciative Inquiry

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I am an avid promoter and a professor of the method of Appreciative Inquiry. No, sorry, I live and believe in the way of life as inspired by Appreciative Inquiry.

Using Appreciative Inquiry I can create change interventions, build teams, drive change of culture, coach, consult, teach, train, facilitate and even sell.

This is the short presentation I use for conducting workshops in India and the Philippines

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  • A moment. Leadership is in part a moment, a chance opportunity, when someone steps forward and says, "This way, follow me!" A journey. Leadership is not a final destination we arrive at, after a period of preparation. Rather, it is a lifelong trip toward a greater degree of self-awareness and enhancement of interpersonal skills. A symphony. art of leadership. The music, though, is symphonic in nature; it consists of notes coming from many instruments. This is why one cannot just lead only oneself just like a piano, by itself, cannot be considered as an orchestra.
  • Poetic Principle: We can choose what we study; organizations, like open books, are endless sources of information & learning.
  • Anticipatory Principle: Human systems move in the direction of their images; what we choose to study makes a difference.
  • Constructionist Principle: Words create worlds; meaning is socially created, through language & conversations.
  • Appreciative Inquiry

    1. 1. Deep Inside a Harsh Desert Lies an Oasis! Leading Change with Appreciative Inquiry Raju Mandhyan 1 18/12/12
    2. 2. Deep Inside a Harsh Desert Lies an Oasis! A Disclaimer “I would not interfere with any creed of yours, nor want to appear that I have all the cures. There is so much to know, so many things are true. The way my feet must go may not be the best for you. So I give this spark of what is light to me, to guide you through the dark but not tell you what to see.” - Anon2 www.mandhyan.com18/12/12
    3. 3. Deep Inside a Harsh Desert Lies an Oasis! A Count Off Game18/12/12 3 www.mandhyan.com
    4. 4. Deep Inside a Harsh Desert Lies an Oasis! Why Change?18/12/12 4 www.mandhyan.com
    5. 5. Deep Inside a Harsh Desert Lies an Oasis!18/12/12 5 www.mandhyan.com
    6. 6. Deep Inside a Harsh Desert Lies an Oasis! Appreciative Inquiry  an emerging paradigm for seeking what works and moving towards it  an organizational development method  or, better still, “a way of life.”18/12/12 6 www.mandhyan.com
    7. 7. Deep Inside a Harsh Desert Lies an Oasis! Appreciative Inquiry  Appreciate  valuing, prizing, esteeming, honoring  the act of recognizing the best in people or organizations  affirming past, present strengths and future possibilities  to perceive things that give life to living systems18/12/12 7 www.mandhyan.com
    8. 8. Deep Inside a Harsh Desert Lies an Oasis! Appreciative Inquiry, contd…  Inquiry  the act of exploration and discovery  to ask questions and be open to seeing new potentials and possibilities  wondering, curiosity18/12/12 8 www.mandhyan.com
    9. 9. Deep Inside a Harsh Desert Lies an Oasis! Appreciative Inquiry, contd…18/12/12 9 www.mandhyan.com
    10. 10. Deep Inside a Harsh Desert Lies an Oasis! Applications of AI18/12/12 10 www.mandhyan.com
    11. 11. Deep Inside a Harsh Desert Lies an Oasis! A.I. is applied through • Live Consulting with people • Learning from experiences • Involving communities • Building visions which everyone can share and11 www.mandhyan.com
    12. 12. Deep Inside a Harsh Desert Lies an Oasis! Applications of AI18/12/12 12 www.mandhyan.com
    13. 13. Deep Inside a Harsh Desert Lies an Oasis! The Eight Three Assumptions18/12/12 13 www.mandhyan.com
    14. 14. Deep Inside a Harsh Desert Lies an Oasis! Assumptions of Everything and AI everyone in a human situation is a system and in all systems there is something, however little, that always works. www.mandhyan.com
    15. 15. Deep Inside a Harsh Desert Lies an Oasis! Assumptions of Inquiry inspires and AI invokes thought, participation and ownership ...therefore creativity and constructivism.18/12/12 15 www.mandhyan.com
    16. 16. Deep Inside a Harsh Desert Lies an Oasis! Assumptions of AI Our words and language create our realities ...thus our worlds.18/12/12 16 www.mandhyan.com
    17. 17. Deep Inside a Harsh Desert Lies an Oasis!18/12/12 17 www.mandhyan.com
    18. 18. Deep Inside a Harsh Desert Lies an Oasis! The AI Protocol in Action18/12/12 18 www.mandhyan.com
    19. 19. Deep Inside a Harsh Desert Lies an Oasis! Questions18/12/12 19 www.mandhyan.com
    20. 20. Deep Inside a Harsh Desert Lies an Oasis! Questions From 1-10, Rank these Questions for Empowerment 1. Yes/No Questions 5. Which 2. Why 6. What if 3. How 7. Who 4. What 8. When 9. Where18/12/12 20 www.mandhyan.com
    21. 21. Deep Inside a Harsh Desert Lies an Oasis! Questions • Information  Inward • Inward  Outward • Outward  Forward • Forward • Committal18/12/12 21 www.mandhyan.com
    22. 22. The Four DDeep Inside a Harsh Desert Lies an Oasis! Cycle Model18/12/12 22 www.mandhyan.com
    23. 23. Deep Inside a Harsh Desert Lies an Oasis! Affirmative Four D Cycle Topic Choice Discovery Discovery “What gives life?” “What gives life?” (The best of what is) (The best of what is) Appreciating Appreciating Destiny Destiny e Dream Dream“How to empower, learn, “How to empower, learn, Positiv “What might be?” “What might be?” and adjust/improvise?” Core (What is the world calling for) (What is the world calling for) and adjust/improvise?” Sustaining Sustaining Envisioning Results Envisioning Results Design Design “What should be--the ideal?” “What should be--the ideal?” Co-constructing Co-constructing18/12/12 23 www.mandhyan.com
    24. 24. Deep Inside a Harsh Desert Lies an Oasis! Affirmative Topic18/12/12 24 www.mandhyan.com
    25. 25. Deep Inside a Harsh Desert Lies an Oasis! Choosing an Affirmative Theme Deficit Issues Affirmative Topics Sexual Harassment Positive Cross-Gender Working Relationships •Mid-mgmt. Turnover •Fear of Job Loss •Low Morale •Turfism/Silos •Delayed Orders •Customer Complaints •Lack of Training •Missed Commitments18/12/12 25 www.mandhyan.com
    26. 26. Deep Inside a Harsh Desert Lies an Oasis! A Disclaimer “I would not interfere with any creed of yours, nor want to appear that I have all the cures. There is so much to know, so many things are true. The way my feet must go may not be the best for you. So I give this spark of what is light to me, to guide you through the dark but not tell you what to see.” - Anon www.mandhyan.com18/12/12 26
    27. 27. Deep Inside a Harsh Desert Lies an Oasis! Leading Change with Appreciative Inquiry Raju Mandhyan 27 18/12/12

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