Journey from novice to experts
-A presentation on How to think
• How brain works
• How can we use it for our good
• When you think, do you think in English, or
any other speak able language?
• Can you describe a picture, or an emotion in
terms of words?
• Brain has two modes that it works.
– Rich Mode (R-mode for short)
– Linear Mode (Linguistic mode, L-mode for short)
• These are the CPUs of your brain.
• Unfortunately both mode cant work actively in
your brain at the same time
• R-mode runs as a service on the background
• Brain in good in thinking. Machines are better
in repeating things many times, exactly as
they are programmed
• Let it be that way.
• Use the above information
• Lateral vision
• Success provides confidence, keeps the brain
• Panic, R-mode starts shutting down resources
of the brain
• These information could be used in the
Five levels of people
• NO/Little experience in this skill area.
• Very concerned about their ability to succeed.
• Don’t particularly want to learn, what to
accomplish an immediate goal.
• Do not know how to respond to mistakes
• Fairly vulnerable to confusion when things go
• Effective when they are given context free rules
• Those are tedious but fixed rules that give
novices some measure of capability.
• They don’t know which rules are most
relevant in which situation
• Confusion when something unexpected
• Rules can get you started but they won’t carry
• After passing the stage of Novice, one starts to
see the problems from the viewpoint of
• Start to break from the fixed rule set a little bit
• Difficulty to troubleshoot
• Want information fast
• Don’t want to be bogged down by the lengthy
theory nor spoon-fed the basics.
• Can start using advice in correct context.
• Don’t want the Big Picture.
• Developed conceptual models of problem
• Can troubleshoot problems
• Begin to figure out how to solve novel
• Can seek out and apply advices from experts
• Without more experience, still trouble to
determine which details to focus on while
solving a problem
• Tend to be in leadership role in the
team(formal or not)
• Can mentor novices and don’t annoy experts
overly too much
Need the big picture
Very frustrated by oversimplified information
These people can self correct
Capacity to learn from the experience of others
They know what can possible break
They can know what a particular maxim means in
• Key to becoming an expert
• Prime sources of knowledge and information
in any field
• Can continually look for better methods and
ways of doing things
• Work from intuition, not from reason
• Rules ruin experts
• It looks like magical to others, how they arrive
at a conclusion
Which people to be treated how
• Horses should be allowed to run freely
• Sheep should be herded.
• If you try to herd Horses, or try to run a race
with sheep, you are not effective.
• Use rules for novices and intuition for experts
• Most people are advanced beginners
• Expert != Teacher
• People always expect the learner to be one
step below them
• Expert or proficient, trying to give novice the
large picture, will simply won’t work
• Use Advanced beginners to interact with
novices and so on
• Very effective tool, but wont work on a team
composed solely of novices and advanced
• Preventive rather then assertive
• Decision based on current working software
• “I was just following orders” doesn’t work
• Don’t just do something to go through the
• Know what you are going and why, before you do