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Mobility Capability Summary

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Mobility Capability Summary

  1. 1. 1© 2015 Copyright Genpact. All Rights Reserved. KEY HIGHLIGHTS  13+ years of niche mobility experience, digital transformation of middle and back office  150+ customers (~40 active)  Exclusive focus on BFSI, CGRLH, Hi-Tech Verticals  200+ mobile solutions deployed across industries  350+ mobility engineers ENABLERS Platforms iOS, Android, Win-Mob, Xamarin, Antenna, Sybase, Kony, Phone-Gap and more Partnerships Mitek, Jumio, Applause, Vasco, Xamarin, Apperian, Microsoft and many more Technologies m-Commerce, NFC, Augmented Interfaces, Encryption, Biometrics, Location-based services, Beacons and others DIFFERENTIATORS  Actionable insights on app performance and user behavior with custom notifications (EnAct)  Common application platform for cross-platform, rapid mobile application development (EnCAP)  Multi-layered security framework (EnSURE)  Customer origination platform with decisions engine (MobileAO) Endeavour ► Genpact Mobility Practice ► At-a-glance ENDEAVOUR THE ENTERPRISE MOBILE PRACTICE AT GENPACT MOBILITY-LED DIGITAL SERVICE OFFERINGS Mobile Opportunity Assessment (MOA) Strategic consulting to assess Enterprise Mobile Maturity and build mobility roadmap User-centered Design Thinking Transforming ideas into frictionless mobile user interfaces with design thinking-led co-creation Application development and integration App. dev. and integration blueprint – security, usability, performance, scalability and cross-platform readiness Mobile Testing and QA Test automation frameworks, device virtualization and customized test reports
  2. 2. 2© 2015 Copyright Genpact. All Rights Reserved. DRIVING BUSINESS IMPACT ENTERPRISE MOBILITY IMPACTS THREE CORE AREAS OF DIGITAL TRANSFORMATION Cater to tech savvy customers seeking user enhanced experience Deliver personalized products/services for individual tastes and preferences Eliminate dependency on place and person with the use of technology • iPad-based field inventory management • Integrated Bluetooth- based scanners • Handled thousands of records per user • Inventory tracking vis-à- vis competitor’s stock • Real-time data from outlets • Efficient daily route plans for field execs. • Self checkout • In-store navigation • Real-time personalized promotions on mobile Customer Experience Business Services Transformation Business Model Transformation Our Differentiators ► Driving Business Impact
  3. 3. 3© 2015 Copyright Genpact. All Rights Reserved. DRIVING BUSINESS IMPACT ENTERPRISE MOBILITY IMPACTS THREE CORE AREAS OF DIGITAL TRANSFORMATION Realize the need to understand the process as-is Use innovative mobile technologies to make processes lean and agile Enable collaboration and do away with boundaries and conditions • Mobile-enabled employee workflow requests • On-the-go approval/ rejection and status of employee claims • Mobile access to sales and marketing content • Compelling use cases leveraging cross- functional capabilities • Factory automation with real-time visibility of key metrics • Unified data and mobile-enabled remote user access Customer Experience Business Services Transformation Business Model Transformation Our Differentiators ► Driving Business Impact
  4. 4. 4© 2015 Copyright Genpact. All Rights Reserved. DRIVING BUSINESS IMPACT ENTERPRISE MOBILITY IMPACTS THREE CORE AREAS OF DIGITAL TRANSFORMATION Reshape business boundaries by evaluating alternate business models Change or enhance the way businesses operate Leverage Mobile and Internet of Things (IoT) • Connecting smartphones with car systems • Driving analysis for optimal premiums • Mobile IP camera & security systems • Real-time monitoring on mobile devices • Mobile channel to upload product details for customer view • Voice-to-text, Image recognition, and more Customer Experience Business Services Transformation Business Model Transformation Our Differentiators ► Driving Business Impact

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