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1 of 16
WorkingwithGenerations
TREYresearch
Whyshould
thismatter
tome?
2
Increase in
Productivity
Increase in
Positive
interactions
Increase in
Creativity
and
Innovation
Improve
Employee
Experience
Maintaining
a learning
attitude
Increase in
Diversity and
Inclusion
TREYresearch
Whyarewehere?
3
https://www.youtube.com/watch?v=LrhmHbDLM8o
TREYresearch
Haveyouheardthesecomments?
4
TREYresearch
Blendingdifferences
In workplace
Session Objectives
• Differentiate characteristics between generations
• Adapt and leverage generational characteristics
• Propose advantages of blending generational
differences
• Discuss how to effectively communicate with each
generation
5
TREYresearch
Various
Generations@
Workplace
6
Generation Y - Born between 1980 and 1994
Generation Z’s or Millennials – 1995 onwards
Generation X - Born between 1965 and 1979
Baby Boomers - Born between 1945 and 1964
Traditionalist - Born between 1928 and 1944
TREYresearch
Whatdefines
your
generation?
7
https://www.youtube.com/watch?v=9RqZQ_XOMbI&t=10s
TREYresearch
8
TREYresearch
9
Baby Boomers
• Employer Loyalty
• Company
Commitment
• Documented
Feedback
Generation X
• Feedback on their
progress
• Work-life Balance
• People (not
Company)
Loyalty
Generation Y
• Continuous
Learning
• Fun at Work
• Immediate
Feedback
• Dedicated
Cause
Generation Z
• High
expectations
of
Leadership
• Expect to
Work for
success
• Return to
Employer
Loyalty
TREYresearch
10
Baby Boomers
•Appreciate quality
of Work
•Recognise work as
valued and needed
Generation X
•Encourage
Innovation
•Empower
Employees
•Provide challenges
and opportunities
Generation Y
• Provide
networking
opportunities
• Provide Cross-
functional
Work
Opportunities
Generation Z
• Show ‘dream’
positions of
aspiration
• Help them
work toward
these
opportunities
TREYresearch
11
Baby Boomers
•Help become
comfortable with
technology
•Direct and specific
feedback
•Be direct in
messaging
Generation X
• Do not micro-
manage
• Establish strong
vision and good
reputation
Generation Y
• Embrace
technology
• Provide rapid
growth
opportunities
Generation Z
• Embrace all
diversity
• Establish
active
community
in and
around
workplace
TREYresearch
Recap
12
https://www.youtube.com/watch?v=-ixEItXXlj0&t=13s
TREYresearch
Howwouldyouaddressthesenow?
13
TREYresearch
Whatdoesthe
Futureworkplace
looklike?
14
https://www.youtube.com/watch?v=HPedKi-5k6o&t=4s
TREYresearch
15
Rethink the
Monotonous work
•Explore new
technology
offered up by
younger
employees to
reduce repetitive
work for all
Learn from each
other
•All age groups
can mentor and
offer wisdom to
each other in
different ways, if
they are open to
hearing it
Give Good Reasons
•Do not insist on
doing something
just because
that’s the way it
has always been
done
Team building
•Incorporate
frequent and
varied team
building activities
TREYresearch
Thank
You
16

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Working with Generations