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Welcome your new digital team member. meet your AI infused agile agent

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Agile2018 Presentation deck

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Welcome your new digital team member. meet your AI infused agile agent

  1. 1. Scrum Masters, Be Aware. WELCOME YOUR NEW DIGITAL TEAM MEMBER
  2. 2. Copyright © 2018 Accenture All rights reserved. 2 JEFFSONDSOUZA(JEFF) • Accenture Agile Professional Community Lead • Agile Practitioner • Half Marathon Runner • Oxfam 100 KMS Trailwalker • Weekend Cook • Worships Manchester United (Glory Manchester United)
  3. 3. Copyright © 2018 Accenture All rights reserved. 3 RAGHU MEHARWADE • Oxfam Trailwalker • Lead Functional Architect – Accenture myWizard Agile • Scrum Master/Agile SME/Coach • Innovator
  4. 4. Copyright © 2018 Accenture All rights reserved. 4 Attendee Demographics
  5. 5. Copyright © 2018 Accenture All rights reserved. AGENDA 01 02 03 04 05 06 07 Ideal Role of a Scrum Master The Scrum Master in Reality Basics of AI and It’s Impact Opportunities of Applying AI Automation in the Agile Lifecycle Virtual Scrum Master: Functional Representation Challenges in Adopting The Virtual Scrum Master Case Study 08 Scrum Masters, What’s Next?
  6. 6. Copyright © 2018 Accenture All rights reserved. 6 IDEALROLEOFASCRUMMASTER Facilitator Responsible for Agile values and practices Helps the team to perform at their highest level Protector from external influences Protects the team from complacency Image attribute – mikicon from Noun Project Scrum Master
  7. 7. Copyright © 2018 Accenture All rights reserved. 7 THESCRUMMASTERINREALITY Managing operational expectations of the team and leadership Little time to devote to coaching and guiding the Scrum Team on Scrum principles and practices. Teams working in distributed environments Scrum Master have become glorified post masters
  8. 8. Copyright © 2018 Accenture All rights reserved. CAN ARTIFICIAL INTELLIGENCE (AI) BE APPLIED AND HELP THE SCRUM MASTER / TEAM MEMBER
  9. 9. Copyright © 2018 Accenture All rights reserved. 9 WHAT IS ARTIFICIAL INTELLIGENCE?
  10. 10. Copyright © 2018 Accenture All rights reserved. 10 WHATCANAIDO? AI ALLOWS SMART MACHINES TO EXTEND HUMAN CAPABILITIES SENSE COMPREHEND ACT LEARN Computing Vision Audio Processing Natural Language Processing Knowledge Representation Machine Learning Expert Systems Virtual Agent Identity Analytics Cognitive Robotics Speech Analytics Recommendation Systems Data Visualization Perceive the world Analyze and understand Make informed decisions Improve performance
  11. 11. Copyright © 2018 Accenture All rights reserved. 11 HOWDOWECLASSIFYAI? ASI AGI ANI Artificial Super Intelligence Artificial General Intelligence Artificial Narrow Intelligence Singularity
  12. 12. Copyright © 2018 Accenture All rights reserved. 12 WHY ARE WE TALKING ABOUT AI? Source: https://www.gartner.com/smarterwithgartner/smart-machines-to-take-over-most-routine-ppm-work/ https://www.atlassian.com/teamwork/artificial-intelligence Routine work hours expended across today’s PPM disciplines could be eliminated as a result of collaboration between humans and smart machines. Workers say AI will change their job in the next three years. Workers are already using some aspect of AI at work. Workers feel at least “some” or “half” of their job could be performed by intelligent automation. 87% 39% 76% 80%
  13. 13. Copyright © 2018 Accenture All rights reserved. APPLICATION OF ARTIFICIAL INTELLIGENCE (AI) TO HELP THE SCRUM MASTER / TEAM MEMBER
  14. 14. Copyright © 2018 Accenture All rights reserved. 14 CANYOUIDENTIFY THETASKSOFASCRUMMASTER/AGILE TEAMTHATCANBEAUTOMATEDUSINGAI? 15
  15. 15. Copyright © 2018 Accenture All rights reserved. 15 Governance Track & Control Metrics / Status Reporting Manage Risks / Issues / Impediments Monitor Backlog Discovery Team Management Deploy Release Faster Better APPROACH TO AI AUTOMATION & then
  16. 16. Copyright © 2018 Accenture All rights reserved. 16 Governance Track & Control Metrics / Status Reporting Manage Risks / Issues / Impediments Monitor Backlog Discovery Team Management Deploy Release AI-AutomationOpportunities ☼ Planning, Estimation, Environment Setup ☼ Requirements Analysis, Backlog Refinement, Design, Release, Planning, Estimation, Environment Setup ☼ Sprint Planning, Stand-up, Reporting, Sprint Review, Retrospective, DoD, DoR, INVEST Check, Code Generator ☼ Tracking, Monitoring, Metrics Reporting. ☼ Release Monitoring, Analytics, Deployment Automation, Defect Management ☼ Automated Smoke and Regression Test, Load Test, Performance, Analytics, Defect Filtering AI AUTOMATION OPPORTUNITIES
  17. 17. Copyright © 2018 Accenture All rights reserved. 17 VIRTUALSCRUMMASTER:FUNCTIONAL REPRESENTATION Tools & Other tools Team / Product Owner / Scrum Master / Stakeholders Lifecycle Tools Virtual Scrum Master with AI Engine • Structured • Unstructured • Semi-structured TFS JIRA VersionOneCA Rally HP ALMJenkins
  18. 18. Copyright © 2018 Accenture All rights reserved. 18 VIRTUALSCRUMMASTERFEATURES Monitor the overall project status Track story quality Perform predictive and descriptive analytics Report on Agile metrics Guide support for scaled Agile practices Assist with teams, including: • Release and sprint planning • Daily stand-up • Retrospective • Report automation Introduce chatbot 24/7 Finalize self-heal routine issues Provide alerts and recommendations Check story viability
  19. 19. Copyright © 2018 Accenture All rights reserved. CASE STUDY USE OF VIRTUAL SCRUM MASTER FOR A MULTI-LINE INSURER Experience Report : https://www.agilealliance.org/resources/experience-reports/individuals- and-interactions-over-processes-and-tools/
  20. 20. Copyright © 2018 Accenture All rights reserved. 20 IMPLEMENTINGVIRTUALSCRUMMASTER Governance Monitor & Control Metrics / Status Reporting Manage Risks / Issues / Impediments DevOps Test Automation myWizard • Team Foundation Server (TFS) integrated with Virtual Scrum Master • Microsoft Test Management (MTM) • Story Readiness Assistant • Scrum Assistant : Release Planner, Sprint Planner • Automated Smoke & Regression Testing using Selenium • Automated Visual Test Comparison • Webtrends Analytics • Automated Load Test using Visual Studio • Performance Monitoring using Visual Studio • Smoke test Integration with CI and Auto-generated Mails Post Deployment in System Integration & Pre-prod Environments • Continuous Integration/ Continuous Delivery using GIT, TeamCity, TDS, Octopus Deploy, Sitecore Ship Release on Demand Discovery Team Management Preparation • Scrum Assistant : Retrospective, Daily Stand-Up Others • Agile Predictive & Descriptive Analytics • Alerts & Recommendations • ChatBot • Report Automation
  21. 21. Copyright © 2018 Accenture All rights reserved. 21 BENEFITSGAINED Key Features Used ❖ Dashboards ❖ Scrum Assistants 0 10 20 30 9 27 ❖ Virtual Scrum Master ❖Agile AI & Analytics ❖ Publish Metrics Reduction of non-productive hours from 27 hours to 9 hours per sprint Scrum Master 0 20 40 60 80 100 63 95 Team Reduction of time spent by team attending various Agile ceremonies from 95 hours to 63 hours per sprint
  22. 22. Copyright © 2018 Accenture All rights reserved. 22 CHALLENGESINADOPTINGTHEVIRTUALSCRUM MASTER PEOPLE PROCESS TECHNOLOGY • Data confidentiality • Insights are as good as the underlying data • Short duration projects • Investment priorities / budgetary constraints • Become explainable, ethical, responsible AI • Virtual Scrum Master needs data from various tools • Demystifying AI technologies • Low data volume/quality • Fear of machines taking over jobs • Convincing buyers of its value • Mindset change to accept virtual Scrum Master as a part of the team • Virtual Scrum Master is impeding the collaboration and discussions • Virtual Scrum Master is taking the team towards command and control behavior
  23. 23. Copyright © 2018 Accenture All rights reserved. 23 SCRUMMASTERS,WHAT’SNEXT? GO BEYOND AGILE • Scale Agile • Learn new techniques & practices • Promote hackathons & set up dojo teams to drive innovation & excellence CHALLENGE THE PROCESS • Product mindset • Value Stream Mapping across the product lifecycle • Push for CI-CD pipelines STAKEHOLDERS • Product Owners • Support teams • Business Users • Hiring managers BE PART OF THE TEAM • Assist the development team • Coach teams on engineering practices EVOLVE FROM PROCESS SCRUM MASTER TO A “GREAT” SCRUM MASTER
  24. 24. Copyright © 2018 Accenture All rights reserved. 24 CONCLUSION • Today’s age is of human empowerment, AI in Agile will help us to increase collaboration between and within the teams and augment it to the next level where we are continuously improving • Disrupted Agile with AI is no longer a trend. It’s a reality that’s being accelerated by increased automation in the software development process, via artificial intelligence and cognitive computing. • AI can help us to do Agile better. Embrace your new digital co-worker!
  25. 25. Copyright © 2018 Accenture All rights reserved. Q&A
  26. 26. Copyright © 2018 Accenture All rights reserved. 26 THANKYOU Jeff Dsouza jeffson.dsouza@accenture.com Raghavendra Meharwade r.meharwade@accenture.com FOLLOW US LinkedIn – SoloutionsIQ India | Twitter – SIQIndia | Facebook – SolutionsIQ India
  27. 27. Copyright © 2018 Accenture All rights reserved. 27 DISCLAIMER:THISDOCUMENTHASBEENPUBLISHEDFORINFORMATIONANDILLUSTRATIVEPURPOSESONLYANDISNOT INTENDED TO SERVE AS ADVICE OF ANY NATURE WHATSOEVER. THE INFORMATION CONTAINED AND THE REFERENCES MADE IN THIS DOCUMENT IS IN GOOD FAITH AND NEITHER ACCENTURE NOR ANY ITS DIRECTORS, AGENTS OR EMPLOYEESGIVEANYWARRANTY OFACCURACY (WHETHEREXPRESSEDORIMPLIED), NORACCEPTSANYLIABILITY AS A RESULT OF RELIANCE UPON THE CONTENT INCLUDING (BUT NOT LIMITED) INFORMATION, ADVICE, STATEMENT OR OPINION CONTAINED IN THIS DOCUMENT. THIS DOCUMENT ALSO CONTAINS CERTAIN INFORMATION AVAILABLE IN PUBLIC DOMAIN, CREATED AND MAINTAINED BY PRIVATE AND PUBLIC ORGANIZATIONS. ACCENTURE DOES NOT CONTROL OR GUARANTEE THE ACCURACY, RELEVANCE, TIMELINES OR COMPLETENESS OF SUCH INFORMATION. ACCENTURE DOES NOT WARRANT OR SOLICIT ANY KIND OF ACT OR OMISSION BASED ON THIS DOCUMENT. THE DOCUMENTISTHEPROPERTY OFACCENTUREANDITSAFFILIATESANDACCENTURE BETHEHOLDEROFTHECOPYRIGHT OR ANY INTELLECTUAL PROPERTY OVER THE DOCUMENT. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY MANNER WITHOUT THE WRITTEN PERMISSION OF ACCENTURE. OPINIONS EXPRESSED HEREIN ARE SUBJECT TO CHANGE WITHOUTNOTICE. FOLLOW US LinkedIn – SoloutionsIQ India | Twitter – SIQIndia | Facebook – SolutionsIQ India

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