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RSD4 3C Ryan - Alberta CoLab

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Systemic Design in Government: Experiences from the Alberta CoLab

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RSD4 3C Ryan - Alberta CoLab

  1. 1. Systemic Design in Government: Experiences from the Alberta CoLab Dr. Alex Ryan alex.ryan@gov.ab.ca Keren Perla keren.perla@gov.ab.ca
  2. 2. Outline 1/10/2016 2 • The CoLab business model • CoLab in action: Open government • Lessons learned
  3. 3. CoLab Business Model as a System 1/10/2016 3 informs on influence Delay Legend
  4. 4. The CoLab Studio 1/10/2016 4 informs on influence Delay Legend
  5. 5. The typical Government meeting room 1/10/2016 5 Artificial lighting Fixed seating No useable wall space
  6. 6. Building a studio space for Government 1/10/2016 6
  7. 7. A space for collaboration & co-creation 1/10/2016 7
  8. 8. What CoLab Feels Like 1/10/2016 8
  9. 9. One Year Review • Project work Results: 62 design workshops on 38 projects that engaged stakeholders from all ministries and helped advance cross-ministry challenges led by 14 different ministries. • Capacity building Results: 38 graduates of a six day training course from 13 ministries, monthly meetings of the community of practice, and six prototypes taken forward by the Reaching Our Full Potential Evaluation Team. • Advocacy Results: 6 presentations at international universities and 70 active members of the community of practice representing all ministries. 1/10/2016 9
  10. 10. Cross-Government Projects 1/10/2016 10 informs on influence Delay Legend
  11. 11. Open Government 1/10/2016 11 Community of practice Strategy Team 6-Day Intensive Training Image sources: http://networks.mersoft.com/professional-services/ http://networks.mersoft.com/professional-services/ http://www.iconarchive.com/show/outline-icons-by-iconsmind/Students-icon.html http://api.ning.com/files/UmTytg8h6JfaEsyfx*5GEoardzh3bAvublntP*gvOLmBER8p1KAXZgaB02S16uRrbzDPEaNTMuEtgridKuFFk95*SQIESVPV/udlcenter_hands.jpg
  12. 12. Open Government 1/10/2016 12 How can we affect changes to the “system” of data and information publication, and leverage or modify governance process to ensure we make significantly more, and the most valuable, data and information open and available? FROM • How might we shift the culture towards open government and embrace collaboration, engagement and transparency? • How might we design for information exchange that the public wants, avoids harm and promotes the public good TO
  13. 13. Leverage points for prototyping 1/10/2016 13
  14. 14. An Open Government learning system 1/10/2016 14
  15. 15. The New Open Government Strategy 1/10/2016 15 http://open.alberta.ca/documentation/strategic-plan
  16. 16. Lessons Learned 1/10/2016 16 informs on influence Delay Legend
  17. 17. Be a Catalyst not a Bottleneck 1/10/2016 17 6 day immersive training All ministries and levels 20 graduates per quarter
  18. 18. Use Project Selection Criteria • Currently we do not have the capacity to meet demand for systemic design & strategic foresight • We prioritize projects that: – Cross ministry boundaries – Contain conflicting stakeholder perspectives – Are of strategic importance to GOA – Are open to reframing – Have client commitment and realistic timelines – With strong follow-through to implementation 1/10/2016 18
  19. 19. Create “Sticky” Artifacts 1/10/2016 19
  20. 20. Create narratives rather than minutes 1/10/2016 20
  21. 21. Use Multi-modal Evaluation Consistently 1/10/2016 21
  22. 22. Make Your Toolset Legible & Shareable 1/10/2016 22
  23. 23. Make Change From Inside & Outside 1/10/2016 23
  24. 24. Questions? 1/10/2016 24

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