Automation Manager 2012What’s new?
Delivering IT as a Service                                                                                User       End U...
Delivering IT as a Service        End User                                Service Orchestration                        Wor...
Task Automation
Introducing Automation Manager 2012• What’s new?    –   Architecture changes    –   New functionality    –   New tasks    ...
Why Upgrade?• Isn’t Automation Manager 2011 good enough?    – Customer Responses and Use cases:        •   Cross Platform ...
Automation Manager 2012 Automation Manager 2012 orchestrates complex daily tasks, provisions user and system  centric reso...
What’s new• Building on the robust platform of Automation Manager 2011,  Automation Manager 2012 enhances existing capabil...
What’s new in Automation Manager 2012:   Architectural changes• Dispatcher Description:     –   A service that communicate...
What’s new in Automation Manager 2012:Architectural changes© Copyright RES Software.v2012-Mar30.                          ...
What’s new in Automation Manager 2012:Heterogeneous Agent Support    – Runbook automation support for non-Windows systems*...
What’s new in Automation Manager 2012:System Center Configuration ManagerIntegration• Previously Administrators needed to ...
What’s new in Automation Manager 2012:Global Variables– It is now possible to share a generic task between   managed custo...
What’s new in Automation Manager 2012:Team Membership• Changes to an agent can result in different  team membership• Modif...
What’s new in Automation Manager 2012:New Evaluators Evaluators                Query Active Directory Computer            ...
What’s new in Automation Manager 2012:Launch Windows• Administrators can configure a window of time in which jobs are  per...
What’s new in Automation Manager 2012:Console• Dynamically determine the target computer in a Runbook job based  on the co...
More    • Export and delete job history tasks    • Changed default schedule status for new jobs© Copyright RES Software.v2...
Resources• Download RES Automation Manager 2012 evaluation here• Download RES Workspace Manager Express evaluation here• R...
Thank you© Copyright RES Software.v2012-Mar30.                23
What's new in... RES Automation Manager 2012
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What's new in... RES Automation Manager 2012

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  • Introductbedrijf / persoon
  • Organisaties moeten gaan automatiseren. Veel tijd, dus IT-budget, van een IT-afdeling gaat op aan dagelijks repeterende handmatige acties. Handmatige acties kunnen tot fouten leiden omdat mensen slecht om kunnen gaan met dagelijks repeterend werk. Kijk naar de Top 10 van Helpdesk calls en welke van deze calls geautomatiseerd kunnen worden. Taken waar men de input van weet en waarvoor vaste handelingen uitgevoerd moeten worden. Door te automatiseren realiseert men consistentie waardoor minder verstoringen en minder Helpdesk calls. Er kan tijdswinst behaald worden op het doorlopen van een proces. Taken kunnen gedelegeerd worden waardoor de specialisten beter ingezet kunnen worden en niet meer met het dagelijks brandje blussen bezig zijn. IT gaat dan toegevoegde waarde leveren aan de business.
  • Demo: run task
  • Demo: Show Microsoft ConfigMgrtask
  • Demo: Show Customer A global vars, that can be used in tasks. Explain how these vars can be set per team (= Customer) to only set once and vary per team.
  • Demo: Show taskandexplainthatyoucanusethistoadd agent to team afterchangingroleto terminal server.
  • All Query Evaluators have been enhanced with additional operators. It is now possible to use the following operators:= equals> larger/more than< smaller/less than<= equal to or smaller/less than>= equal to or larger/more than<> larger/more than or smaller/less than (but not equal to)LIKE matches a given patternNOT LIKE does not match the pattern
  • Demo: Show launchwindowsand option in scheduling.
  • Demo: Show whilescheduling a runbook,howtochoose computer and show new parameter.
  • What's new in... RES Automation Manager 2012

    1. 1. Automation Manager 2012What’s new?
    2. 2. Delivering IT as a Service User End User IT Services Service Orchestration Workspace Workspace ManagerIT Department Run Books Automation Manager © Copyright RES Software. v2012-Mar30. 3
    3. 3. Delivering IT as a Service End User Service Orchestration Workspace ManagerIT Department Automation Manager © Copyright RES Software. v2012-Mar30. 4
    4. 4. Task Automation
    5. 5. Introducing Automation Manager 2012• What’s new? – Architecture changes – New functionality – New tasks – Capability enhancements© Copyright RES Software. What’s Newv2012-Mar30. 6
    6. 6. Why Upgrade?• Isn’t Automation Manager 2011 good enough? – Customer Responses and Use cases: • Cross Platform Agent Support • 3rd Party integration platform • Scalability and performance improvements • Multi-tenancy support for Partners • Change Management, more granular control of when change happens • More comprehensive, advanced workflow control • Increased compliance and regulatory management© Copyright RES Software.v2012-Mar30. 7
    7. 7. Automation Manager 2012 Automation Manager 2012 orchestrates complex daily tasks, provisions user and system centric resources, and manages an active, dynamic user context composed of roaming technology consumers. Infrastructure Service Automation Orchestration Resource Optimization© Copyright RES Software.v2012-Mar30. 8
    8. 8. What’s new• Building on the robust platform of Automation Manager 2011, Automation Manager 2012 enhances existing capability as well as adds new features customers have asked for: – Heterogeneous Agent Support (including Red Hat, SUSE, AIX) – Microsoft System Center Configuration Manager integration – Scalability and performance improvements including native 64-bit support – Further support for multi-tenancy infrastructure, assisting systems integrators with Desktop-as-a-Service initiatives (global variables) – Launch window support, aiding risk mitigation by limiting what can be managed during working hours – Agent automation relationship enhancements (team membership task) – New evaluators© Copyright RES Software.v2012-Mar30. 9
    9. 9. What’s new in Automation Manager 2012: Architectural changes• Dispatcher Description: – A service that communicates information from the Datastore to target Agents – Caches resource in order to reduce network traffic (scale) – Agents refer to Dispatchers for jobs and resources to execute – Datastore and to Agent supports bandwidth throttling – Acts as a ‘notification relay’ for Job status to Datastore – Can be tiered for scale and performance (Dispatcher Hierarchy)• What’s new in AM2012– ‘Dispatcher+’ – New multi-threading engine – Native x64 agent code – Web API to allow external systems to schedule RES AM jobs – Higher scale now supports 10 times more agents – Automatic Upgrade from existing Dispatcher infrastructure© Copyright RES Software.v2012-Mar30. 10
    10. 10. What’s new in Automation Manager 2012:Architectural changes© Copyright RES Software.v2012-Mar30. 11
    11. 11. What’s new in Automation Manager 2012:Heterogeneous Agent Support – Runbook automation support for non-Windows systems* • Native Agent for Linux**: – Red Hat Enterprise Linux 5.5 – SUSE Linux Enterprise 10 SP3 – AIX 5.3 • Linux tasks supported: – Execute Command – Reboot, Shutdown – Download Resource • Installer is a Red Hat Package Manager package • ‘Conditions’ can now be created based on Linux OS* RES Automation Manager 2011 supported non-Windows job execution through aRemote Shell Task** Additional kernels may function, but are ‘best effort’ supported© Copyright RES Software.v2012-Mar30. 12
    12. 12. What’s new in Automation Manager 2012:System Center Configuration ManagerIntegration• Previously Administrators needed to initiate custom scripts to deploy software• Administrators can now include ConfigMgr services within runbooks• New features: – Distribute software to ConfigMgr collections – Distribute software to RES Automation Manager agents – Query ConfigMgr client status © Copyright RES Software. v2012-Mar30. 13
    13. 13. What’s new in Automation Manager 2012:Global Variables– It is now possible to share a generic task between managed customers• Within a Runbook, Project and Module parameter, Administrators were able fill automation tasks with values, but this level did not provide values per customer• Global variables can now be used in multi-tenant environments – Per customer parameters can now be defined – Variables can be set on global, team and agent levels© Copyright RES Software.v2012-Mar30. 14
    14. 14. What’s new in Automation Manager 2012:Team Membership• Changes to an agent can result in different team membership• Modify team membership as part of a module• Eg: After installing Microsoft Exchange, Administrators can add the agent to the Mail Servers team© Copyright RES Software.v2012-Mar30. 15
    15. 15. What’s new in Automation Manager 2012:New Evaluators Evaluators Query Active Directory Computer for AM2012 Query Active Directory Group Query Active Directory Object• Similar to conditions Query Active Directory Organizational Unit (OU) Query Active Directory User• A condition determines what Query Certificate actions should be taken before Query Computer Properties a Task is executed Query Computer Inventory Query Disk Space• An evaluator does this Query Environment Variables afterwards based on output Query Event Logs• Execution of succeeding Tasks Query Files can now depend on the results Query Installed Programs of a query Query Local Group Query Parameters Query Printer Drivers Query Service Properties© Copyright RES Software. Query TCP/IP Propertiesv2012-Mar30. 16
    16. 16. What’s new in Automation Manager 2012:Launch Windows• Administrators can configure a window of time in which jobs are permitted to be launched.• Outside the launch window, the job will not be allowed• Launch windows can be configured on global, team and agent level• Similar to ‘Maintenance Windows’ in System Center© Copyright RES Software.v2012-Mar30. 17
    17. 17. What’s new in Automation Manager 2012:Console• Dynamically determine the target computer in a Runbook job based on the console user: – All agents based on active Console user – All agents based on last Console user – Most recent agent based on last Console user• Users, with Service Orchestration can now request software to be deployed on the computer they use at the time of request• Current User and Computer of active session determining factors© Copyright RES Software.v2012-Mar30. 18
    18. 18. More • Export and delete job history tasks • Changed default schedule status for new jobs© Copyright RES Software.v2012-Mar30. 21
    19. 19. Resources• Download RES Automation Manager 2012 evaluation here• Download RES Workspace Manager Express evaluation here• Review RES Workspace Manager 2011 SR2 here• Follow the RES blog here• Experience RES Baseline Desktop Analyzer here• Test drive RES VDX here© Copyright RES Software.v2012-Mar30. 22
    20. 20. Thank you© Copyright RES Software.v2012-Mar30. 23

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