Virtualisatie Event                                                     HeliviewVolg ons op Twitter: @RESsoftware_NL
Your User Community     Different users have different needs  Same user has different needs during the day                ...
Context Aware Computing            where     what            Network            Location            Context            Con...
Microsoft I/O Model      Device Centric   User Centric   Context Centric   Service Centric                                ...
Virtualization                  Data                  Workspace             User Settings             Printer settings    ...
Business and User Focus:                                           CIO Focus:     Economic Efficiency                     ...
Serving the user                                          User     End Users    IT Services                               ...
IT, a balancing act• Operations: Support daily operations, cost effective and consistent• Strategy: Accommodate changing b...
IT, a balancing act• Operations: Support daily operations, cost effective and consistent• Strategy: Accommodate changing b...
Automation               The three steps of Automation                                        Service                     ...
From Task to Service                                Runbook     Create       AD            Create            Create       ...
Workflow Examples•   Employee onboarding/ offboarding•   Promotion/ career change•   Self-servicing•   Self-paced migratio...
Task                    Resource                   Service     Automation                Provisioning              Orchest...
Microsoft I/O Model                     Task            Resource            Service                  Automation        Pro...
Benefits of Automation     Increase IT productivity     Increase user satisfaction     Ensure compliancy (ISO 27001)     E...
The value of RES Automation Manager                   0                                      16
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Thank You !Eddie van RavesteijnPre Sales Consultante.vanravesteijn@ressoftware.com     Eddie_v_R
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Eddie van Ravesteijn, Virtualisatie congres, 23 november 2010

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Virtualisatie maakt managen makkelijker en bespaart kosten Breng het serviceniveau van IT naar een hoger niveau met het Microsoft I/O model als leidraad! Consolidatie en centralisatie
geven u veel voordelen. Maar dragen de nieuwe technologieën ook bij aan de productiviteit van uw medewerkers? RES Software presenteert een visie op het datacenter, waarin het beheer
net zo dynamisch moet worden als Virtualisatie zelf.

Published in: Technology, Business
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Eddie van Ravesteijn, Virtualisatie congres, 23 november 2010

  1. 1. Virtualisatie Event HeliviewVolg ons op Twitter: @RESsoftware_NL
  2. 2. Your User Community Different users have different needs Same user has different needs during the day 2
  3. 3. Context Aware Computing where what Network Location Context Content CONTEXT CENTRIC
  4. 4. Microsoft I/O Model Device Centric User Centric Context Centric Service Centric 4
  5. 5. Virtualization Data Workspace User Settings Printer settings Workspace Management Applications Application Virtualisation Operating System OS Virtualisation Hardware 5
  6. 6. Business and User Focus: CIO Focus: Economic Efficiency IT Efficiency One cost-effective PlatformIncrease the return on every employee Deliver against changing business requestsEnable every type of user Control support, integration & training costMake IT a value add Protect information and stay compliantReduce risk to the business Connect users to key business applications 6
  7. 7. Serving the user User End Users IT Services WorkspaceIT organization Run Books 7
  8. 8. IT, a balancing act• Operations: Support daily operations, cost effective and consistent• Strategy: Accommodate changing business needs Current situation Strategic Operations 8
  9. 9. IT, a balancing act• Operations: Support daily operations, cost effective and consistent• Strategy: Accommodate changing business needs Automation Strategic Operations 9
  10. 10. Automation The three steps of Automation Service Orchestration Resource Provisioning Task Automation 10
  11. 11. From Task to Service Runbook Create AD Create Create Send Account Fileshare Mailbox E-mail • Gather Info • Seek Aproval • Send e-mail Call/Email • Etc.. ServiceDesk ServicePortal Manager/HR 11
  12. 12. Workflow Examples• Employee onboarding/ offboarding• Promotion/ career change• Self-servicing• Self-paced migration• Decommissioning applications 12
  13. 13. Task Resource Service Automation Provisioning Orchestration• Predefined Tasks • Runbooks • Orchestration• Team Scheduling • User Provisioning • Workflow Actions• Building Blocks • Computer Provisioning • Integration• Audit Trail and Job • Advanced Job History Scheduling• Delegation of Control • Workspace Manager Integration 13
  14. 14. Microsoft I/O Model Task Resource Service Automation Provisioning Orchestration Device Centric User Centric Context Centric Service Centric 14
  15. 15. Benefits of Automation Increase IT productivity Increase user satisfaction Ensure compliancy (ISO 27001) Enable the Dynamic Desktop / IT as a Service
  16. 16. The value of RES Automation Manager 0 16
  17. 17. 17
  18. 18. Thank You !Eddie van RavesteijnPre Sales Consultante.vanravesteijn@ressoftware.com Eddie_v_R

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