Renee L. Walker
2212 Star Mist Drive SW
SUMMARY OF QUALIFICATIONS
Strong computer skills in WordPerfect, Microsoft Word, Excel, MS Outlook, and Power
Excellent customer service, communication and telephone skills.
Self-motivated, self-starter takes pride in doing a great job and always willing to learn more.
Friendly, courteous and articulate.
Secretary for GORA (Georgia Open Records Act). Back up to front reception area as needed
Communicating with customers and their representatives for file reviews
Using GORA (Georgia Open Records Act) Guidelines and Law for reviews
Keeping up with multiple Customers accounts for file reviews
Insured that all calls got to appropriate person
Typing correspondence, memos, and letters to insure they were sent out by deadline
Successfully Maintained a multiple filing system, which resulted in files being a complete set
Assist with back-up to other support staff and other office duties when needed.
Administrative and Managerial Support
Solved problems with customers when there was a dispute in their review.
Keep Directors office and Branch Chief abreast of any problems that may occur during a
Keep GORA back up personnel abreast of any changes with policy and procedures
2005-2015 Secretary II Georgia Depart of Natural Resources
Advanced Career Training, Riverdale, Georgia: Medical Assistant
Westwood High School, Atlanta, Georgia: Diploma