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Mentoring analytics LAK 2012


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The language of mentoring has become established within the workplace and has gained ground within education. As work-based education moves online, we see an increased use of e-mentoring. This presentation explores some of the challenges involved in forming and supporting mentoring relationships virtually, and the solutions afforded by online social learning and Web 2.0.

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Mentoring analytics LAK 2012

  1. 1. Using analyticsto establish e-mentoringrelationships in anonline social environmentHaiming LiuRonald MacintyreRebecca Ferguson
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  3. 3. OU students adopt mentorsBouncing ideas off my manager has helped becausehe has been able to relate some of the theories to our business, therefore making it easier to understand.I found discussing this course with work colleagues and friends the Mentors provide:most helpful, they were able to help • Support me relate the assignments to my • Ideas job and gave alternative • Guidance suggestions and their varied • Sounding opinions help to widen my view. board 3
  4. 4. Classic mentoring models CompetencyReflective Apprenticeship 4
  5. 5. Personal factors are significant More technical experience Same language Different statusSimilar interests 5
  6. 6. Model 1: Elliment developed by Thomas Ullmann 6
  7. 7. How is online mentoring different?• Support• Ideas• Guidance• Sounding board 7
  8. 8. Mentoring analytics• Shared interests• Shared contacts• Profiles• Activity history• Analytics 8
  9. 9. Users need to be able toExpand contactsLocate relevant groupsObserve mentoring in actionIdentify opportunities to engage • Provide support • Supply ideas • Offer guidance • Act as sounding board 9
  10. 10. Building & strengthening linksMediating objects can• strengthen weak ties• activate latent ties 10
  11. 11. User study • Camtasia • Talk aloud • Interviews 11
  12. 12. 1 Connect with content3 Connect through content 2 Connect with people 4 Employ different actions 5 Recommendations 12
  13. 13. Connecting with content • Bookmarking • Collecting • Commenting • Rating • Tagging 13
  14. 14. Connecting with people • Connecting • Following • Friending • Helping 14
  15. 15. Connecting through content• Added to content• Created content• Engaged with content• Evaluated content 15
  16. 16. Model 2: Analytics based 16
  17. 17. Mentoring in social mediaMultiple overlapping relationshipsMay be open and freely availableDoes not require a face-to-face relationshipKey data for analyticsActions connecting with peopleActions connecting with contentActions connecting through contentPotential for analyticsStrengthen inter-personal linksProvide opportunities for mentoringProvide a form of mentoring 17
  18. 18. Haiming LiuRonald MacintyreRebecca Ferguson